Bought two terrariums and they were both beautifully made and carefully delivered with helpful care instructions. Will buy again as they offer a great variety of products that make excellent gifts.
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Wasn't sure if this would make delivery in one piece but nicely surprised by the way it was packaged most carefully as it took a while to completely unpack. Not in at time of delivery but left in s... See more
Bought as a present for our first anniversary. My partner loves it. The plants were in great condition and all the decorations and other bits were fantastic. Will definitely order from here again! Pro... See more
This company sells such beautiful products. The ready made terrarium are beautiful , carefully packaged and delivered and last years. The kits are easy to use and a pleasure to build.
Company details
Written by the company
A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.
Contact info
United Kingdom
- info@theurbanbotanist.co.uk
- www.theurbanbotanist.co.uk
4.9
Excellent
385 reviews
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Great Service & Lovely Terrarium
Lovely Terrarium, pre-planted with healthy plants in pretty colours. It was a birthday gift for my husband, delivered promptly and very well packaged. It's now been some months since delivery, and it's still beautiful and thriving...he loves it!
24 October 2024
Reply from The Urban Botanist
Thank you for your wonderful review! We're so happy to hear that the terrarium made a perfect birthday gift and that it's still thriving months later. Wishing you and your husband many more moments of green joy! 🌿🎁😊
Absolutely stunning
Absolutely stunning, excellent quality very well packaged and quick delivery. Can’t ask for more than that. Thank you.
29 November 2024
Reply from The Urban Botanist
Thank you so much for your kind words! We're thrilled that you're happy with the Westminster terrarium. It's our largest and most premium piece, so we're glad it arrived safely and met your expectations. Enjoy your stunning new centerpiece!
Reply from The Urban Botanist
Thank you for your lovely feedback! We're so glad you’re happy with your Monument Ficus terrarium and its presentation. Enjoy your new greenery!
Lovely
Quick delivery , very well packed .. I’ve given it some air and light as wasn’t sure if it would keep til Christmas as it’s a gift
3 December 2024
Reply from The Urban Botanist
Thank you for your review! We're glad your Greenwich Bonsai terrarium arrived safely and well-packed. We hope it made a wonderful gift and that it's thriving! 🎁🌿😊
Reply from The Urban Botanist
Great to hear! We're so glad you're happy with your Queensway terrarium. Hope it's thriving and bringing you lots of joy!
Reply from The Urban Botanist
Thank you for your kind words! We're delighted that you had a great experience and love your Marble Arch Bonsai terrarium. Enjoy your little green oasis!
Great condition for delivery
Plants arrived in great condition and with careful packaging.
28 November 2024
Reply from The Urban Botanist
Thank you for your review! We're glad to hear your Parlour Palm arrived safely and in great condition. Wishing you happy growing! 🌿
Lovely product on the whole but big…
Lovely product on the whole but big flaw in the glass
27 November 2024
Reply from The Urban Botanist
We’re glad you liked the product! Small imperfections in the glass can sometimes occur due to the traditional hand-blown manufacturing process. These natural variations make each terrarium unique, but we understand they might not be for everyone. We appreciate your feedback!
Reply from The Urban Botanist
Dear Wares of Knutsford,
We appreciate your feedback, but we must respectfully point out that your review contains incorrect and misleading information regarding The Urban Botanist.
To clarify, the The Urban Botanist brand was acquired by new ownership on 31 May 2023, following the liquidation of its previous owner, Terrarium UK Ltd. The liquidation process began on 10 February 2023, and from that date, all liabilities and debts became the responsibility of the appointed liquidator, Cowgills.
It is important to note that under the new ownership, we did not assume any liabilities, debts, or obligations from the previous owner. We acquired only the brand and its intellectual property. Therefore, any transactions made by the previous owners during or after the liquidation process were not authorised and would constitute a breach of insolvency law.
Your claim that we purchased goods from your company a year ago is factually incorrect. We have had no dealings with Wares of Knutsford, nor has anyone from your company contacted us in the past year regarding this matter. We strongly recommend that you contact the appointed liquidator, Cowgills, to resolve any claims for unpaid invoices. You can find more information about the liquidation process here:
Find Filing History for Terrarium UK Ltd (Company No. 08646969)
We kindly ask that you revise or remove this review, as it unfairly damages the reputation of The Urban Botanist under its current ownership. Should you have any further questions, please feel free to contact us directly.
Kind regards,
The Urban Botanist Team
Reply from The Urban Botanist
Thank you for your kind words! We're glad you had a great experience with our service and speedy delivery. Enjoy your purchase!
Reply from The Urban Botanist
Thank you for your review! We're so glad to hear you're still happy with your Swiss Cottage terrarium. Hope it's thriving and bringing you joy!🌿😊
Excellent product and service
The terranium arrived within 3 days and was as described and very well packaged. The lights in the cork lid show it off beautifully.
30 October 2024
All good
All good, product perfect and as described; delivery efficient and on time.
11 September 2024
Birthday present 👍
I bought a terrarium as a birthday present for my daughter, I was very impressed with the service and delivery, my daughter loves the gift too. Excellent, thank you 👍
23 August 2024
Fantastic bromeliad
The bromeliad I purchased looks amazing in my terrarium and is very healthy. I was concerned at first as it appeared very dry when it arrived but it recovered almost immediately with a little tlc. Therefore I would recommend this supplier.
29 August 2024
Great plant creation
19 August 2024
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