The Unique Gift Store Ltd Reviews 

Ur product and ur quality is very satisfied with us...thank u for ur gud product...

lost an entire bouquet of flowers before valentines day and refused to send out another, don't order from here

EDIT: They emailed me to say that they were considering re-making my bouquet but have since changed their minds because I left a negative review about my experience. This seems like a lie as I was told on the phone that they were unable to re-make my order at all because it would be "a cost to the business". Ridiculous. Waiting for my refund.

Paid £8 for express delivery, DPD driver didn’t even knock on the door.
Parcel sent back to store they won’t give me a refund or send it out again without paying another £10. Customer service disgusting - Ignoring me, not taking into consideration the situation. Delivery even worse.
Now lost £45 with no product as they are holding it

The chocolate gift hamper I bought was well received but the customer service was sub-standard. I bought the item in plenty of time for it to be delivered and paid extra for DPD nominated day delivery. The item wasn't delivered on the nominated day and latterly, DPD claimed there was no one in, but the recipient was at home all day. This is not theuniquegiftstore's fault, but I wanted to raise a query because the gift had missed the recipient's birthday. There was no one available across the weekend to accept my query, so I had to wait until Monday. I received a less than helpful response from the uniquegiftstore and then DPD emailed to say they were attempting delivery on the Monday between 3:15 and 4:15, so I had to spoil the surprise and ask the recipient to come home early so they could receive their gift.

Highly Recommended! Ordered last a last minute valentines gift and still arrived on time. The bouquet is so nicely wrapped that we don't want to spoil it by opening it! Lovely gift

I cannot praise or recommend this company enough.The beautiful Chocolate Boutique, exactly as pictured, lovely packaging
Outstanding customer service, I put the wrong house number,Royal Mail were no help.This company rang me sorted it out over the phone and was received 2 days later.Thank you absolutely you have a fab company but also a fantastic team❤️ johanna

Absolutely outstanding by the quality, this will make a fabulous gift for my sister im sure she will love it. Delivery was very fast and everything was in great condition. Will definatley be ordering again.

Ordered ferrero Roche bouquet on Tuesday and they were delivered next day. Customer service was absolutely brilliant and gift was enormous. Excellent.

I ordered numerous chocolate bouquets for our clients & sent an email to ask their support desk a question. The support Team answered my query literally within minutes and not only that they offered their assistance in adding all the addresses to the system & setting up the payment. The Team were absolutely outstanding. I will definitely be a returning customer and hope the Teams Manager knows how good their staff are!

I have ordered numerous bouquets from the site and they have all been fantastic, will order again and again from them. Delivery is swift and they arrive properly packed.

Ordered a baby nappy cake which was lovely 5* for that.
Also ordered a Cadbury chocolate Bouquet which was lovely,only complaint is the chocolate bars are stuck on a stick with a glue gun and where that had obviously been hot made the chocolate turn white,didn’t alter the taste but thought the makers should be aware of this.

Great product - really good idea, reasonably priced and very well received.

Beautiful bouquet
Thank you

Easy to order. Arrived on the day. Very happy with the contents.

I have used The Unique Gift Store before on many occasions. Whatever I have ordered has been 100% and all the recipients have been thrilled with their gifts. Their service is prompt and efficient. I would not hesitate to recommend them to anyone.

Both my husband and I have purchased gifts from this company. The items were delivered very efficiently and we have been very impressed with the customer service and the gifts themselves. We purchased a Boston’s biscuit tree and a new baby bundle and they were first class. Would highly recommend this company.

RECIPITANT WAS ABSOLUTLY DELIGHTED WITH THE GIFT AND REALLY CHEERED HER UP.
I WILL CERTAINLY USE YOU AGAIN AND RECOMMEND YOU.MANY THANKS TO ALL CONCERNED X

Beware the false advertising , I just bought a limited edition silver tag bear, of which only 1500 are made worldwide of this particular model .
Which is clearly advertised on this stores website picturing the bear .
The picture advertising the bear was clearly showing the item and it’s number that was No 40 , but sadly to my disappointment when it arrived it was No 384 of 1.500 .
So I contacted customer service and was told ,
“ it’s a stock photo and it’s not their fault what number I get “ .
I can return item at my time and expense , that’s very poor service .
There’s Nothing unique about this shop , “ just good old fashioned poor service ! So potential customers please be aware , if you want good service and not misleading I’d really go elsewhere .
“ you have been warned “
Just an old saying once bitten , twice I know you know the rest ….

Arrived within the time slot allocated. Recipient was very pleased with the items received

Nappy Cake purchased for my friends daughter, good value and beautifully presented