Excellent service from Richard and the Teak Store. From placement of the order through to delivery, Richard kept us informed and updated on lead times and coordinated the delivery to meet our needs. V... See more
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Review summary
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Richard first got in touch to arrange delivery date. We have given 5 stars although we did not receive the bench on the arranged date. Communication was prompt in informing us of a change of delivery... See more
Company replied
So glad we stumbled on this new business! WOW, we are blown away by the quality and service that we have received, we only ordered the teak patio set Sunday night and it’s been delivered Tuesday after... See more
Company replied
Richard and Wendy went way out of their way to sort out the delivery of our beautiful Lutyens seat when Parcelforce messed up. Fantastic comms, couldn't have been more helpful, and delighted with the... See more
Company replied
Company details
Written by the company
Here at The Teak Store we are dedicated to giving you the very best teak garden furniture with a focus on High Quality, Impeccable Service and Competitive Prices. As a family run business we strive to provide excellent customer service going the extra mile in making sure a customer is happy and satisfied with our products and service. When you purchase from us you know you will receive the very best teak garden furniture and accessories at great prices accompanied with great customer service. Confidence in our products Following numerous discussions with manufacturers, our objective was to identify the best teak suppliers, with the highest quality products at the lowest possible prices. We feel we have done so, and we are delighted to offer our most premium teak garden benches and teak garden furniture. Our website features a beautiful blend of modern and classic styles, all skilfully crafted from the finest Indonesian sustainable plantation teak.
Contact info
United Kingdom
- sales@theteakstore.co.uk
- www.theteakstore.co.uk
4.5
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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RICHARD WAS A PLEASURE TO DO BUSINERS…
RICHARD WAS A PLEASURE TO DO BUSINERS WITH,NOTHING WAS TO MUCH TROUBLE,KEPT ME UP TO DATE EVERY STEP OF THE WAY,I WOULD HIGHLY RECOMMEND THE TEAK STORE,AND WOULD DEFINITELY USE THEM AGAIN
5 May 2025
Reply from The Teak Store
Hi A. Evans,
Thank you so much for your lovely review! 🌟 It truly means a lot to hear such kind words. We're so glad you felt well looked after — nothing makes us happier than a happy customer! 😊
It was a real pleasure from start to finish, and your support means the world to us as a small family business 💛
We’d be delighted to help you again anytime!
Best regards,
The Teak Store Team
New bench for quiet corner
Received my beautiful bench from Teak store, delighted!, Customer service from Richard was way beyond helpful, and made my choice easy, would not hesitate to buy again in future, and recommend to anyone looking for a special quality item for your garden, Lee
28 April 2025
Reply from The Teak Store
Hi Lee,
Thank you so much for your kind words! We’re so happy to hear you’re delighted with your new bench. 😊 It’s been a pleasure having such a lovely customer, and your support truly means a lot to us as an independent business. 💛 Can’t wait to help you again in the future for more special pieces!
Best regards,
The Teak Store Team
Great furniture and great service
Great furniture and great service. Richard drove 4.5 hours on a Saturday morning to deliver our beautiful bench on the coldest day of the year -9 degrees. You can’t get better than that!
11 January 2025
Unprompted review
Reply from The Teak Store
Hi Chris,
Thank you so much! We’re happy to hear you’re happy with your new bench 🪑 And don’t worry—the sun is on its way so you can enjoy it even more soon! 🌞 Thank you also for your order of the chairs—it means a lot to us as an independent business. 🙏 Your support truly makes a difference!
Best regards,
The Teak Store Team
Friendly service
Friendly service. Very pleased with our new garden furniture, thank you.
16 July 2024
Unprompted review
Reply from The Teak Store
Hi Jarvis,
Thank you so much for your kind words! We're so glad you're pleased with your new garden furniture. It means a lot to us! 😊
Best regards,
The Teak Store Team
Beautiful made furniture
Beautiful made furniture. Sustainable and great prices. ⭐️⭐️⭐️⭐️⭐️ guys!
2 July 2024
Unprompted review
Reply from The Teak Store
Hi Zoe,
Thank you so much for your kind words and the fantastic 5-star review! 🌟 We're thrilled to hear that you're happy with the quality of our furniture, as well as our sustainable approach and pricing. We truly appreciate your support!
Best regards,
The Teak Store Team
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