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The Suncare Shop Reviews 

104
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Total scam takes money does not send product , phone number is a dead end with covid mumbo jumbo, emails address is a white elephant this is a scam do not fall for the online positive fake reviews. or... See more

Rated 2 out of 5 stars

Ordered 4 items of Australian Gold , upon arrival, 1 totally missing , another opened with no lid/ top . Emailed company twice, no response whatsoever, given them 48 hours now to reply, still nothing.... See more

Rated 5 out of 5 stars

The Suncare Shop kept me informed by text each step of the way. Re: the product, I've used Intuition blades for many years, they are a great product. The Suncare Shop were much cheaper than most s... See more

Rated 5 out of 5 stars

Was wary after ordering then read reviews on here. Ordered 2 x Australian Gold sunscreens, they arrived very quickly but unfortunately one bottle had leaked in transit. I emailed The Suncare Shop and... See more

Company details

Written by the company

Buy sun cream online. We're experts in sun safety, offering the best brands for your skin at great prices; Sunsense, Ultrasun, Piz Buin, Riemann p20 & more.

Contact info

3.8

Great

TrustScore 4 out of 5

104 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(104)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Wrong item sent

Wrong item sent. I emailed using the contact form on the website since there was no contact number. Not heard back

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Different items delivered

I ordered a 2 bottle pack of a certain type of Hawaiian tropic sun cream. 1 was as pictured and the other wasn’t. Sent them an email to ask about it and they ignored me. Also took about 2 weeks to arrive

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Very quick service

Very quick service, order delivered with 2 days and packaged well. Great service and will be using this company again

3 January 2025
Unprompted review
Rated 1 out of 5 stars

This company is a con and NOT legit

This company is a con and NOT legit, ordered on 11th of november sent alot of emails to the one they have on thier website and instagram, and no correspondence whatsoever, need now to try get a refund through my bank DO NOT ORDER FROM THIS COMPANY!!

21 November 2024
Unprompted review
Rated 1 out of 5 stars

Order never sent or recieved

Ordered on the 5th November and received a confirmation. Since then no dispatch email or notification, no tracking and no response to any emails or instagram comments or messages.
Very, very frustrating. I would not recommend shopping here based on my experience and I hope I can get through to either get the product or receive a refund.

5 November 2024
Unprompted review
Rated 1 out of 5 stars

Emails are no longer replied to.

Purchased a faulty razor recently. Initial response was good so I returned the faulty part. Nothing heard since and all subsequent emails have been ignored. Fortunately a fairly cheap item so I can put this down to experience.

10 October 2024
Unprompted review
Rated 3 out of 5 stars

HI I brought the bronzer accelerator…

HI I brought the bronzer accelerator which is ok to use once you have a tan helps it a little. Also brought the dark legs but on me I didn't see any tan with this product I followed the instructions. So I don't know if you can advise me?

31 August 2024
Unprompted review

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