Great support they stayed in touch wanting to know how it was all going. Gave me an amazing instructor took my anxiety into consideration and all my concerns. Great team any concerns were treated and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wasn’t sure about using this route but was pleasantly surprised at how effective and professional the team were. They did exactly what they said they would do. Test booked and excellent instructor... See more
Excellent company, passed first time with Wayne. Great support from both the driving instructor Wayne and The Pass People, who stayed in touch throughout. Cannot recommend enough, they took care of th... See more
On my first lesson (with zero prior driving experience) my instructor Brady from Wakefield told me he'll help me pass first time and that's exactly what happened. I am an anxious driver but Brady foun... See more
Company details
Written by the company
The Pass People offer intensive driving courses for learners of all abilities. Our rapid test booking service means we can help our customers get their licence ahead of the rest. With our large fleet of expert, DVSA approved instructors you can be confident that you will be getting your licence in the quickest and safest way possible.
Contact info
Bolton, United Kingdom
- 0330 174 1399
- Enquiries@thepasspeople.co.uk
- www.thepasspeople.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Friendly and fast service!!
23 July 2024
Unprompted review
Quick test
The Pass People were able to get me a driving test very quickly and they were a huge help
24 June 2024
Unprompted review
Exactly what I needed!!!
Exactly what I needed!!!! 4 weeks ago I was put at risk of redundancy, in order to secure a new job I needed to get driving. I found The Pass People online and after a quick phone call to reassure myself it wasn’t some sort of scam I signed up.
The Pass People secured me 15 hours with a driving instructor, they booked in my Theory Test within 2 weeks and then secured me a Practical Test 2 weeks after that! I passed first time in Oxford earlier this week!
Throughout the entire experience Amy & David have been incredible! The communication is clear and concise, they both wished me the best of luck before both tests and they were quick to respond to any queries I had.
If you need to get driving quickly I would 100% recommend using The Pass People, they are incredibly good at what they do!!!
Thank you so much for opening up my options for future success!!!
17 July 2024
Unprompted review
Absolutely amazing service and…
Absolutely amazing service and wonderful staff… worth every penny . Well done The Pass People
18 July 2024
Great service from beginning to end
Great service from beginning to end - managed to get my son a test within a couple of days at his chosen location and he passed - thank you so much would highly recommend
10 July 2024
Unprompted review
Dreadful company
Dreadful company, would not recommend
Awful awful experience
13 July 2024
Unprompted review
Reply from The Pass People
Hi Amelia
We are sorry you felt your experience with us wasn't a positive one.
Your course was arranged with the test and lessons within the timescales you requested and you chose to do long, very intensive lessons just days before the test, without an assessment lesson to ensure you had booked enough hours or were happy with your instructor.
As you advised us, the instructors teaching style did not suit you and we asked to feed this back to him which was declined by yourself. As we have not been able to discuss the lessons with him, and we were not present at your lessons to witness, we cannot agree that his teaching style was inadequate. He also expressed a desire to complete the course which you also declined.
I can see a full refund was issued for any lessons that were not taken, however some hours were lost because you chose to cancel them at short notice. Unfortunately when lessons are cancelled within 48 hours, instructors are usually unable to issue a refund due to being unable to fill the time with another pupil.
We wish you all the very best for the future and in getting your license
Extremely quick turnaround
Extremely quick turnaround! Within 24 hrs of signing up I had a test booked for the very next week. I would recommend to any having difficulty finding a test
27 June 2024
Highly recommend
Amazing service - efficient, helpful, very friendly.
It was impossible to find a driving instructor with availability for my son, let alone a driving test date. Within a few days of contacting The Pass People, we had an instructor and a practical driving test date at a local test centre.
Instructor Karolis was absolutely spot on - very communicative, flexible and helped my son (who had already passed his theory test but had never driven a car) pass first time - BOOM.
Highly recommend this company AND Instructor Karolis
9 July 2024
Unprompted review
Really amazing company
Really amazing company! Worked closely with Martin, he managed to get us test so quickly and great communication! Thank you so much for all your help😁
8 July 2024
Unprompted review
Every1 was very helpfull
4 July 2024
Verry happy with todays result
Verry happy with todays result. Could not of done it with out this team.
My driving Instructor Andy was amazing and made this happen today..
Got me in and passed within a month. Really happy result.
I would recommend the pass people to anyone who needs a fuew lessons and a test..
Thankyou all
And thankyou Andy for making it happen..
2 July 2024
Unprompted review
Fantastic
Fantastic, they do all the work for you to obtain a test around the time that you are ready. Highly recommend.
1 July 2024
Good communication and got the test…
Good communication and got the test just be specific with when you are free
25 June 2024
Unprompted review
The Pass People are brilliant and so efficient
Very efficient. I was on every waiting list trying to get my daughter driving lessons. I contacted The Pass People and literally the very next day they emailed me with a driving instructor. Excellent service.
Next email I received they arranged a Theory test and then the practical. I requested a test centre near us and we got an appointment straight away through The Pass People.
I have friends that have travelled miles to do a practical test and also they have waited ages for a practical test.
My daughter started her driving lessons in May and passed in June and had 35 hours of lessons.
20 May 2024
Unprompted review
Excellent company that I couldn’t recommend highly enough.
Super experience with this company. I used them to find a driving test for my daughter in our local area. This had been very difficult to find availability for. A friend recommended The Pass People and having looked at Trustpilot I decided to give these guys a go. To be honest and despite the excellent reviews I was still a little sceptical. However, within 2 days they managed to do what I couldn’t in a few months! And they do this at a very reasonable price. Amazing!
22 June 2024
Unprompted review
good experience, passed well
good experience, passed first time in a hard to pass area, but setting up lessons was a bit difficult sometimes
21 June 2024
Unprompted review
Highly recommend
Couldn’t recommend the pass people enough they went above and beyond to help me every time I needed it - Pawel my instructor is amazing!! I highly highly recommend ☺️
20 June 2024
Unprompted review
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