Smooth transaction at every step of the way. Ordering process was easy with ongoing regular communication and prompt delivery. Packaged well with polite deliverer, Harry! Products perfect for a 5:2 di... See more
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Review summary
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I heard about The New You Plan from a friend and decided to give it a go. Communication with the company has been great and their website is easy to navigate and use. The regular discount codes are al... See more
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Lots of variety and very tasty! I cannot recommend the New You Plan highly enough! There is a huge variety of meals including shakes, soups, bars, savoury meals, breakfasts and sweet meals plus a wi... See more
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Outstanding customer service from the Northern Ireland team. I cannot thank the Northern Ireland warehouse team enough for their exceptional service. Grant and Melanie went above and beyond... See more
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Company details
Written by the company
The founder of the company, Julie-Ann Muldoon established The New You Plan in October 2009. Her inspiration, enthusiasm and dedication to the company were born out of her own experience of a Total Food Replacement (TFR) diet. Julz wanted to help others achieve their weight loss goals in the same way with one major difference – to provide the best experience possible while you work on creating the best ‘You’ possible. From this her ethos was born, this is to help people by giving them the tools, support and motivation to actually achieve what they set out to do. The New You Plan diet works on the same principle as other weight loss companies that offer a Total food replacement (TFR), Very Low Calorie Diet (VLCD) programmes. This however is where the similarities end. You will receive ongoing support from ‘The New You Plan Team’. Our list of support tools for customers is so expansive you will be able to find something new to excite you literally every day that you are on your weight loss journey. These include, blogs, Success Story’s including interviewee tips, webinars, coaching programmes, the private and exclusive Secret Slimmers group on Facebook to name but only a few. The excellence of our products is guaranteed by complying with the following regulations: Compliance with NICE clinical guidelines covering obesity and very low calorie diets. Compliance with EU Directive 2009/39/EC and of the Council of 6 May 2009 on foods intended for particular nutritional uses. Compliance with Commission Directive 96/8/EC of 26 February 1996 on foods intended for use in energy-restricted diets for weight reduction, as amended. Our products also adhere to Codex standards for formula foods for use in very low energy diets for weight reduction – CODEX STAN 203-1995.
The New You Plan
Written by the company
- Best Support in the Industry
- With our amazing online community operating through a completely private group on Facebook there is literally almost always someone there to support you. We have excelled too in this area by having doting staff who are always keen to help by phone, email and live chat on our website!
- Highest Quality Products
- Our products are nutritionally complete and manufactured from pharmaceutical standard ingredients to be used as part of a TFR, VLCD, ketogenic diet. What this means is that if you have four of our Total Meal Replacement Products in a day, your total daily calorie intake will be under 800kcal and the products themselves are specially designed to safely put your body into ketosis! There is no faster, healthier way to lose weight with our plan ensuring you get 100% of your RDA’s.
- The New You Plan as a community driven company
- As mentioned in our support section, we are very customer focused and as such we have a loyalty system in place that rewards you not only for coming back to us time and time again but we reward you for sharing your interest in us. Every time you order, or indeed every time you refer a new friend you will bank points with us which can be redeemed as a cash sum against your order at our checkout. In the instance of you referring a friend they too will be rewarded just for being friends with an existing member – YOU :)
- Losing weight is a journey not a race
- We understand this more than anyone as 90% of the people working at The New You Plan have been on the diet. For this reason we will mentor you through each step and each phase of this plan. We will be there for you long after you have left the plan. We do this as a free service to you in our secret Maintenance group who are there for you to help you avoid returning to old habits.
- Secure and discrete delivery
- Our parcels will arrive to you in a completely plain box, with no mention of our company name. This means that if you work all day and need your pack to be delivered to this address there is no risk of prying eyes discovering the contents of the box. We have also taken our time choosing our courier company and they have proven themselves time and time again. Should the worst happen we will be quick to resolve the matter with minimal interruption to your diet.
Contact info
Unit 73, CIDO Business Complex, BT63 5WH, Portadown, United Kingdom
- 02838 330720
- support@thenewyouplan.com
- www.thenewyouplan.com
4.5
Excellent
23K reviews
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Loved all the items
Loved all the items, they are of good quality, Tasty, especially the new key lime pie and spring pistachio, they are my new favourites. always have offers on making it easy to stick to the plan that works. Took a few days for delivery but was warned they had been busy so no problem.
23 May 2026
Reply from The New You Plan
Hi Samantha,
Thank you so much for your lovely 5 star review 💛
We’re delighted to hear you loved all your items and found them good quality and tasty. It’s especially lovely to know the new Key Lime Pie and Spring Pistachio have become your new favourites.
We’re also really pleased that our offers are helping make it easier for you to stick to the plan that works for you. Thank you for your understanding with delivery taking a few days while we were busy, we really appreciate your patience.
Thank you again for sharing your experience and for your kind support.
Warm regards,
The New You Team 💛
This diet is the real thing I’m 54…
This diet is the real thing I’m 54 years tried every weight loss tablet menopause tablets not to mention vitamins 1 was 10st 4 three or four months ago been around that for years couldn’t budge the weight plus I exercise 4 times a week but now with the New you plan I’m 9st 4 today and I don’t do the 4 meals all the time so one stone gone after years of trying if your serious about losing weight this diet is the ONE
22 May 2026
Reply from The New You Plan
Hi Julie,
Thank you so much for your amazing 5 star review 💛
We’re absolutely delighted to hear how well you’re doing on The New You Plan. After trying so many different options over the years, losing a stone and finally seeing the weight move again is such a fantastic achievement.
It’s wonderful to hear that the plan has helped you feel in control and motivated, especially after feeling stuck for so long. Your determination, along with exercising four times a week, is something to be really proud of.
Thank you for sharing your experience so honestly. We’re so happy to be part of your journey and we’ll be cheering you on as you continue towards your goals.
Warm regards,
The New You Team 💛
The delivery is second to none order…
The delivery is second to none order one day & receive the day after. The products are great not had nothing I don't like
19 May 2026
Reply from The New You Plan
Hi Deborah,
Thank you so much for your wonderful 5 star review 💛
We’re delighted to hear your delivery experience has been second to none and that your orders are arriving so quickly. Ordering one day and receiving it the next really does make staying on plan so much easier.
It’s also fantastic to know you’re enjoying the products and haven’t found anything you don’t like. That’s lovely feedback to receive.
Thank you again for sharing your experience and for your kind support.
Warm regards,
The New You Team 💛
Great products, great company
These products are a game changer. The company are really good, products are delivered quickly. Plenty of support too. Keep an eye out for discount codes to get some bargains.
21 May 2026
Reply from The New You Plan
Hi Lesley,
Thank you so much for your wonderful 5 star review 💛
We’re absolutely delighted to hear you’re enjoying the products and that they’ve been a game changer for you. It’s also lovely to know you’ve had a great experience with our company, from quick delivery to the support available along the way.
We’re so pleased the discount codes have helped you grab a bargain too. Thank you for sharing your experience and for your kind support.
Warm regards,
The New You Team 💛
Fantastic company …
I can’t say enough about how fantastic this company is. From the ease of ordering, to the customer service.
Every other online company should follow their example. 20 out of 10.
20 May 2026
Reply from The New You Plan
Hi Lisa,
Thank you so much for your amazing 5 star review 💛
We’re absolutely delighted to hear you’ve had such a fantastic experience with us, from the ease of ordering to our customer service. Your “20 out of 10” comment has truly made our day.
It means so much to know you feel other online companies should follow our example. That is such a wonderful compliment, and we really appreciate you taking the time to share it.
Warm regards,
The New You Team 💛
Excellent quick delivery.
Excellent quick delivery.
Customer service are great at sorting out any problems. I had a picking error which was sorted and next day had the correct items.
Brilliant company!!
20 May 2026
Reply from The New You Plan
Hi Carole,
Thank you so much for your wonderful 5 star review 💛
We’re so pleased to hear your delivery was quick and that our customer service team were able to sort things out for you so promptly. We’re sorry there was a picking error, but it’s great to know the correct items arrived the next day and that everything was resolved smoothly.
Your kind words about us being a brilliant company really mean a lot to the whole team.
Thank you again for taking the time to share your experience.
Warm regards,
The New You Team 💛
Deliveries you can rely on....
I can always rely on New You to deliver my order when they say. Thank-you 😁
18 May 2026
Reply from The New You Plan
Good morning Ann
Thank you so much for your lovely review.
We’re so pleased to hear you can rely on us to deliver your orders when expected. It’s wonderful to know you’ve had a smooth and dependable experience with us.
We really appreciate your kind feedback and continued support.
Warm regards,
The New You Team
Reply from The New You Plan
Hi Tammy,
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear your delivery arrived quickly and that you received excellent service as always. It really means a lot to have your continued support.
Thank you again for taking the time to share your feedback.
Warm regards,
The New You Team 💛
Fabulous service as always 😊
Fabulous service as always 😊
Ordered on Friday evening just after 4pm and my delivery arrived Sunday afternoon.
Best products, best staff and a totally awesome supportive community 😊🥰
18 May 2026
Reply from The New You Plan
Good afternoon Tessa
Thank you so much for your fabulous review.
We’re delighted to hear your order arrived so quickly, especially after placing it on Friday evening and receiving it by Sunday afternoon. Our team works really hard to get orders picked, packed and on their way as quickly as possible, so your kind words mean so much.
It’s wonderful to know you’re loving the products, our staff and the support from the New You community too. We’re so happy to be part of your journey.
Warm regards,
The New You Team
A plan that works with good support and plenty of choice
Good products and support , quick delivery have used previously a couple of years back , good value compared to other plans . Loving the new pots and plenty of other options to choose from
17 May 2026
Reply from The New You Plan
Good afternoon Philip
Thank you so much for your lovely review.
We’re so pleased to hear you’re enjoying the products and support, and that your delivery arrived quickly. It’s wonderful to welcome you back after using New You a couple of years ago, and we’re delighted you’re finding it good value compared to other plans.
It’s also great to hear you’re loving the new pots and enjoying the variety of options available.
Thank you again for taking the time to share your feedback. We’re so happy to be part of your New You journey again.
Warm regards,
The New You Team
Reply from The New You Plan
Good afternoon Michelle
Thank you so much for your lovely review.
We’re so pleased to hear you’re enjoying the shakes and that they’re the best you’ve tasted. That’s such wonderful feedback and it really means a lot to us.
We hope you continue to enjoy your New You favourites.
Warm regards,
The New You Team
Excellent products.
Excellent products.
Great price. Fast delivery.
But most of all,amazing support.
16 May 2026
Reply from The New You Plan
Good afternoon Carol
Thank you so much for your wonderful review 💛
We’re so pleased to hear you’re happy with the products, great value and fast delivery. It means even more to know that the support has stood out for you, as we really do care about helping every customer feel encouraged and guided throughout their journey.
Your kind words mean so much to us, and we’re delighted to be part of your New You journey.
Warm regards,
The New You Team
The New You Plan is so much more than just a diet… it’s genuinely life changing ❤️
Before joining, dieting always felt lonely and daunting. Like so many others, I thought it was something I had to battle through alone. But from the moment I started this journey, I realised The New You Plan is built differently.
The support from the community is absolutely incredible. Thousands of people all supporting one another, lifting each other up on the hard days, celebrating every achievement, and reminding you that you’re never alone.
What makes this journey even more special is the owner and the whole team behind the brand. They have been there every single step of my journey — encouraging, supporting, listening, and genuinely caring.
You never feel like “just another customer” or simply a number forgotten about after ordering. They make you feel valued, supported, and part of something truly special.
This plan doesn’t just help transform your weight… it transforms confidence, mindset, happiness, and lives.
And the meal packs actually taste incredible 😊😊 doesn’t feel like a diet at all.
I honestly can’t thank The New You Plan community enough for everything they’ve done for me.
Nickey. X
22 May 2026
Unprompted review
Reply from The New You Plan
Good afternoon Nickey
Thank you so much for taking the time to share such a beautiful review 💛
We’re honestly so touched to read this. It means so much to know that The New You Plan has helped you feel supported, valued and never alone on your journey.
You’ve captured exactly what we hope every customer feels, that this is about so much more than products or weight loss. It’s about confidence, mindset, encouragement and being part of a community that truly understands the highs and the harder days too.
We’re so pleased you’ve felt supported by our team and the wider New You community every step of the way. Hearing that you don’t feel like just another customer means the world to us.
And of course, we’re delighted that you’re loving the meal packs too 😊
Thank you again for your incredibly kind words. We’re so proud to be part of your journey and can’t wait to continue cheering you on.
Warm regards,
The New You Team
Reply from The New You Plan
Good afternoon Lynn
Thank you so much for your lovely review 💛
We’re so pleased to hear your delivery arrived quickly and that you’re finding the plan easy to stick to. It’s also great to know you’re enjoying most of the products and finding them tasty.
We really appreciate you taking the time to share your feedback and wish you every success on your New You journey.
Warm regards,
The New You Team
Reply from The New You Plan
Good afternoon Christine
Thank you so much for your lovely review.
We’re so pleased to hear you’re enjoying the shakes and finding them tasty. We really appreciate you taking the time to share your feedback.
Warm regards,
The New You Team
Reply from The New You Plan
Good afternoon Caroline
Thank you so much for your lovely review .
We’re delighted to hear you’re enjoying the great tasting products and the variety of choice available. It’s also wonderful to know you’ve been happy with the service you’ve received.
We really appreciate you taking the time to share your feedback and wish you every success on your New You journey.
Warm regards,
The New You Team
Great selection of products
Great selection of products. Good sized meals which are filling, and most of them i enjoyed. Much cheaper than other companies making the same type of products. They have a private Facebook group, and the members are really encouraging to each other. Many success stories in their group.
15 March 2026
Reply from The New You Plan
Good afternoon George
Thank you so much for your lovely feedback!
We are so pleased to hear you’re enjoying the product selection and finding the meals filling. It’s also wonderful to know you’re feeling supported in our private Facebook community, the encouragement and success stories in there really do make such a difference.
Wishing you continued success on your New You journey.
Warmest Regards
The New You Team
Reply from The New You Plan
Hi Yvonne,
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear your order arrived quickly and that the product was exactly as described. We really appreciate you taking the time to share your feedback.
Warm regards,
The New You Team 💛
I love the products but it says will be…
I love the products but it says will be delivered in 2-3 days. But I waited over a week.
13 May 2026
Reply from The New You Plan
Hi Fiona,
Thank you for taking the time to share your feedback 💛
We’re really pleased to hear you love the products, and we’re sorry your delivery felt longer than expected. We completely understand how disappointing it can be when you’re looking forward to receiving your order.
The delivery timeframes are based on working days after dispatch, so weekends aren’t included. As your order was placed after our courier collections had already gone out, and it left us the next working day.
Most parcels arrive within 1–3 working days once dispatched, though this can vary depending on the courier and delivery location. Some more remote areas, including UK islands and highland regions, may occasionally take a little longer.
Thank you again for your feedback and your kind words about the products, we really appreciate it and hope you continue to enjoy your New You journey 💛
Warm regards,
The New You Team 💛
Reply from The New You Plan
Hi Sarah,
Thank you so much for your lovely 5 star review 💛
We’re so pleased to hear you’re enjoying the products and finding them both tasty and filling. That’s exactly what we love to hear.
We really appreciate you taking the time to share your feedback.
Warm regards,
The New You Team 💛
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