At the most difficult time in my life I placed an order for a wooden casket for my brother’s ashes. It arrived within just a few days, safely posted and packed with great care. I can’t tell you how th... See more
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I wanted to change the personalisation on the large botanical wedding box as I didn’t like the one in the picture. Louise at customer services was an absolute star in making sure my order was amende... See more
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My Paws2Rescue handmade Christmas bauble arrived today! Over the moon with the quality of this hand made treasure! and knowing my purchase helps the charity to neuter makes this meaningful too. Thank... See more
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I bought the feather balls for my friends family who lost there Mammy They loved them My sister n law lost her Father and bought the ladies in immediate family the beautiful angels with feathers ,... See more
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Company details
Written by the company
Shop for personalised gifts, keepsake and jewellery boxes, unique mementos, anniversary photo frames, hand drawn sketches, signature bears and memory cushions
Contact info
United Kingdom
- www.thelovelykeepsakecompany.co.uk
4.6
Excellent
888 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Personalised solid oak ashes box
Ordered a personalised solid oak box for my father ashes and it was beautifully made. Order was shipped quickly and I was kept up to date with delivery details.
Very happy with my order, thank you!
5 August 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you Carol , we are so pleased that you were happy with you order , it really is a beautiful box ❤️ x
The gift is beautiful.
The gift is beautiful.
Very good quality.
Thought it would be acrylic but it’s glass.
25 July 2025
Reply from The Lovely Keepsake Company
We are so pleased to hear that you love your crystal token Andrea 💕
Memorial box made and filled with love
After seeing a post on FB by a previous customer, I purchased a large wooden memorial box with a photo on the lid as a memorial for my pet rabbit who died suddenly in February. My ordered arrived really very quickly and I was delighted with the box. It's very special and filled with some of my Jack's toys, water bowl and there was enough space to put in a small blanket too. I'm looking forward to coming back to The Lovely Keepsake Company for a few more special pieces.
Thank you so much.
28 July 2025
Reply from The Lovely Keepsake Company
That sounds lovely Wendy , we are so happy to hear that your keepsake box has bought you comfort ❤️x
Lovely gift item
Lovely gift item, very good value and prompt delivery.
Sorted Rodney!!
Thank you 👍
28 July 2025
Reply from The Lovely Keepsake Company
Fabulous! Thank you for your fab review 🙌x
Absolutely Fantastic
I recommend this company to anyone who’s looking for a remembrance item to safely contain the remains of a loved one, or indeed, in my case, my beloved retriever Cupar, who was my best friend for 15 years. The efficiency in delivery and the quality of the wood is second to none. THANK YOU 5/5.
28 July 2025
Reply from The Lovely Keepsake Company
Thank you for writing such a lovely review Craig, we are so pleased that you had such an excellent experience x
Really Pleased
I ordered a few pet memorial items at a very sad time. When they arrived, which was very quick, I was absolutely delighted with the quality of everything received. Thank you so much I wouldn't hesitate to recommend you!
25 July 2025
Reply from The Lovely Keepsake Company
Thank so much for your lovely review at such a sad time ❤️x
Reply from The Lovely Keepsake Company
Thank you Danny , we really appreciate you taking the time to leave your review x
Gorgeous personalised memory box
Gorgeous personalised memory box! Arrived quickly as well
25 July 2025
Reply from The Lovely Keepsake Company
Thank you Heather , we always love receiving reviews like this 😍x
Seat/Bench is the size of a Plaque.
Seat/Bench is the size of a Plaque.
It would suit a child but never an adult or definitely 2!
We have it hanging on the Fence.
It looks really nice there.
Wish I could show a photo.
My dad I’d happy with it and happy with his Candle.
I was disappointed for him and mums anniversary.
Mum passed in January 2021 and dad is still struggling.
Overall it’s now a lovely Plaque with beautiful words.
I should have checked the measurements but advertising as Seat/Bench I thought it was all good.
11 July 2025
Unprompted review
Reply from The Lovely Keepsake Company
We are so sorry to hear that you are disappointed with your seat , we do try & make as clear as possible the dimensions of the products so you can measure the space available prior to ordering , but we are happy to hear that you & your dad are happy with the quality & it is bringing some comfort . xx
I ordered a memorial slate for my…
I ordered a memorial slate for my brothers grave. The delivery was so quick and it was exactly how I wanted it. Thank you!
23 July 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you for taking time to leave a review at this difficult time, we really appreciate it xx
Delivery was super quick and the…
Delivery was super quick and the quality is amazing I would highly recommend.
15 July 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you for taking the time to leaving a fabulous review x
Personalised Slate Pet Photo Paw Shaped Grave Marker
I purchased a Personalised Slate Pet Photo Paw Shaped Grave Marker and I cannot fault it. I cried the minute I opened it. It was everything I expected and more! Such fast delivery as well. I will without a doubt be order again!!
10 July 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you so much for your lovely review Kirsty, so pleased it lived up to expectations x
Reply from The Lovely Keepsake Company
Thank you Marion, a lovely keepsake for your granddaughters x
Wonderful site and service
Wonderful site and service. Bought a necklace for holding ashes and a candle holder as a present for my daughter who has just lost her 17 year old dog. The prices were very reasonable and the quality great. Speedy delivery and well packed too. Have bookmarked the site for other, happier purchases in the future.
25 June 2025
Reply from The Lovely Keepsake Company
Thank you for such a lovely review Elle, we hope they bought comfort to your daughter x
Everything was really easy to arrange
Everything was really easy to arrange. I am absolutely delighted with my items. They took such care and precision to make something that helps me feel closer to a missed loved one. Thanks so much.
25 June 2025
Reply from The Lovely Keepsake Company
So pleased to hear that you are delighted , thank you for taking the time to leave a review Louise x
My purchase of a graveside vase was…
My purchase of a graveside vase was perfect. I had a couple of queries before ordering and these were answered immediately. I also had a communication straight after the order to confirm my concerns had been addressed. The item arrived within a couple of days and I was so pleased with the final product which was exactly what I wanted.
2 July 2025
Unprompted review
Reply from The Lovely Keepsake Company
Thank you for taking the time to leave a positive review Stuart , we are so pleased that we were able to assist you x
Gorgeous gift for my daughter who loved…
Gorgeous gift for my daughter who loved it
I’ll definitely buy products from you again
Thank you
25 June 2025
Reply from The Lovely Keepsake Company
Thank you Wendy , we always love to hear that our customers are happy x
Reply from The Lovely Keepsake Company
Thank you Carol, we have to agree , they are so soft & cuddly 😍x
Absolutley over the moon with my childs…
Absolutley over the moon with my childs leavers box. We have been able to fit in all his treaured memories form primary school. Its such a beautiful box. It was better than expected. Absolutley delighted! Thank you
24 June 2025
Reply from The Lovely Keepsake Company
So pleased to hear that you love your school leavers box Colleen, they are perfect as you say for treasured memories x
Reply from The Lovely Keepsake Company
Thank you Gemma 💕
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