The Hamper Emporium Reviews 

5,266
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,004 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning packaging, excellent product quality, and wide selection of items available for any special occasion. People also appreciate the exceptionally smooth ordering process, helpful staff support, and reliable delivery services provided across various locations. However, some customers also noted recurring issues with delivery delays and missed schedules for time sensitive orders. Consumers experienced frustrating setbacks when parcels arrived much later than promised for important milestone events. A few reviewers felt disappointed when shipments completely failed to reach their destinations on the expected dates.

What people talk about most

Product

Customers had positive experiences with product selection and presentation, noting high-quality items and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive right on... See more

Quality

Reviewers express high satisfaction with the quality of the products and presentation. Consumers consistently... See more

Order

Customers consistently note positive experiences with order processes being straightforward, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient handling and high satisfaction. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hamper Emporium is my favourite. The selection is great, compiling the right hamper is easy and the price competitive. The icing on the cake is the packaging and delivery. The packaging is beautiful a... See more

Company replied

Rated 5 out of 5 stars

The Red Wine & Nibbles hamper was a hit with my friends – it looked fantastic and made a really lovely gift. I needed it on a specific day, so I chose same-day delivery, and it arrived right on... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the welcome hamper provided to our new resident. She was extremely appreciative and expressed her gratitude for the thoughtful gifts included in the hamper. She also commen... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an 80th birthday hamper for my uncle, and I couldn't be happier with the experience. The hamper was delivered promptly, and the service from start to finish was excellent. Everyth... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Information provided by various external sources

Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,266)

979 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so happy to hear that our service consistently meets your expectations. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great service and efficient tracking…

Great service and efficient tracking communication

17 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that you experienced great service and found our tracking communication efficient. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Fast delivery and great presentation

Fast delivery and great presentation

17 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you were pleased with our speedy delivery and the excellent presentation. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Fantastic selection of products

There were lots of choices to select the goodies that were perfect for my relative and the hamper was delivered within 3 days to an interstate regional town. Fantastic service.

13 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you found the perfect goodies and that our delivery service met your expectations, even to an interstate regional town! We appreciate your wonderful feedback.

Rated 1 out of 5 stars

Asked 4 times to leave a review

Asked 4 times to leave a review, but the review site was down.
Glasses in the hamper were dirty

16 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your feedback! We're sorry to hear about your experience. Please feel free to reach out to our customer service team at your earliest convenience so we can address any concerns you may have.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery and reasonable pricing. Good after-sales support.

16 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad you appreciated our prompt delivery, reasonable pricing, and good after-sales support with our customer service team. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent service.

Easy to purchase, great products and quick delivery. Couldn’t fault anything.

15 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your purchase was easy, that you loved our products, and that delivery was quick. Thank you for your review!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, item exactly as described.

15 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your delivery was quick and that the item was exactly as you expected. Thank you for your positive feedback.

Rated 5 out of 5 stars

Have been given a few of your hampers…Tania

Have been given a few of your hampers and bought heaps for other people and love them all

15 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you've loved all the hampers you've received and purchased for others! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

The delivery was fast

The delivery was fast. My niece and nephew ( whom I gifted it to) said the hamper was well stocked with quality items.

10 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that the delivery was fast and that the recipients enjoyed the quality items in the hamper. We appreciate your kind words!

Rated 5 out of 5 stars

Easy to purchase/ delivery is secure…

Easy to purchase/ delivery is secure with tracking/ purchase options are cool and quality.

14 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your purchase was easy, and that our delivery was secure with tracking. It's wonderful that you appreciate our purchase options and quality!

Rated 5 out of 5 stars

My experience with The Hamper Emporium…

My experience with The Hamper Emporium was excellent. The hamper was beautifully presented, filled with quality products, and arrived in perfect condition. Ordering was simple, and the delivery process was smooth and efficient. The recipient absolutely loved their gift and commented on how special and thoughtful it was. I would happily use The Hamper Emporium again and highly recommend them for anyone looking to send a memorable gift.

14 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear about your excellent experience with us! It's wonderful to know that the hamper's presentation and product quality met your expectations and that the ordering and delivery process was smooth. We are especially happy that the recipient loved their thoughtful gift. Thank you for your kind words and recommendation; we truly appreciate your positive feedback.

Rated 5 out of 5 stars

Great service

Great service, delivered exactly what I ordered and arrived in time.

14 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're delighted to hear that you received exactly what you ordered and that it arrived on time! Thank you for your positive feedback.

Rated 5 out of 5 stars

Ordering process was good

Ordering process was good.
Delivery was delivered earlier than predicted on the day.
Getting a survey prior to completion of order was strange.

14 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're happy to hear you had a good ordering experience and that your delivery arrived early! We appreciate your feedback regarding the survey timing.

Rated 5 out of 5 stars

I ordered an engagement gift for our…

I ordered an engagement gift for our daughter who lives in Sydney. I live in Colorado. The delivery was done as scheduled, the gift was as pictured and she and her new fiancee loved it!

9 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so happy to hear that the engagement gift for your daughter in Sydney was delivered as scheduled and that she and her fiancé loved it! We appreciate you sharing your wonderful experience with us.

Rated 5 out of 5 stars

Excellent all round service

Quick. Easy order. Good delivery. Excellent item. Great tracking. Thank you

13 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that our quick service, excellent item, and great tracking met your expectations. Thank you for your kind words!

Rated 5 out of 5 stars

great service

9 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your 5-star review. We truly appreciate your support and are delighted you had a positive experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look