The Hamper Emporium Reviews 

5,263
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,004 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning packaging, excellent product quality, and wide selection of items available for any special occasion. People also appreciate the exceptionally smooth ordering process, helpful staff support, and reliable delivery services provided across various locations. However, some customers also noted recurring issues with delivery delays and missed schedules for time sensitive orders. Consumers experienced frustrating setbacks when parcels arrived much later than promised for important milestone events. A few reviewers felt disappointed when shipments completely failed to reach their destinations on the expected dates.

What people talk about most

Product

Customers had positive experiences with product selection and presentation, noting high-quality items and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive right on... See more

Quality

Reviewers express high satisfaction with the quality of the products and presentation. Consumers consistently... See more

Order

Customers consistently note positive experiences with order processes being straightforward, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient handling and high satisfaction. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hamper Emporium is my favourite. The selection is great, compiling the right hamper is easy and the price competitive. The icing on the cake is the packaging and delivery. The packaging is beautiful a... See more

Company replied

Rated 5 out of 5 stars

The Red Wine & Nibbles hamper was a hit with my friends – it looked fantastic and made a really lovely gift. I needed it on a specific day, so I chose same-day delivery, and it arrived right on... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the welcome hamper provided to our new resident. She was extremely appreciative and expressed her gratitude for the thoughtful gifts included in the hamper. She also commen... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an 80th birthday hamper for my uncle, and I couldn't be happier with the experience. The hamper was delivered promptly, and the service from start to finish was excellent. Everyth... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Information provided by various external sources

Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,263)

976 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a birthday hamper

It was a birthday hamper, delivered on time.
Am told by the recipient that it was wonderful.
Thank you

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad to hear that the birthday hamper was delivered on time and that the recipient loved it! Thank you for sharing your wonderful feedback.

Rated 5 out of 5 stars

Perfect house warming gift!

I purchased a hamper for the couple that recently bought our home. They absolutely LOVED it! It made them feel very special. Thank you Hamper Emporium!

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so delighted to hear that the couple loved their hamper and that it made them feel special! We appreciate you choosing us for such a thoughtful gift.

Rated 5 out of 5 stars

Fantastic!!!

Fantastic! All my orders so far have arrived early and to the right place! Such a fantastic service and I'm about to order my next one for father's day. Such a life saver and no brainer for me living so far away from ym family.

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're absolutely thrilled to hear that your orders have consistently arrived early and at the correct destination! It's wonderful to know our service has been such a lifesaver for you, especially when living far from family. We appreciate your kind words and are delighted to be helping you celebrate Father's Day!

Rated 5 out of 5 stars

I sent the wine & nuts hamper to a…

I sent the wine & nuts hamper to a friend for his birthday & he really liked it. 20/08/2026.
I was happy with the contents so that's the idea. Full marks to the company.

Glenda Hill.

10 August 2026
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Reply from The Hamper Emporium

We're so pleased to hear that your friend enjoyed the wine and nuts hamper for his birthday and that you were happy with the contents! Thank you for your kind words.

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction. Recipient happy

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad to hear the transaction was smooth and the recipient was happy! We appreciate your kind words.

Rated 5 out of 5 stars

Delivery done on time

Delivery done on time, present very lovely

14 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your delivery arrived on time and that you found the present to be lovely. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Affordable and efficient

Hamper was received within 24hrs of ordering and the recipient was pleased and appreciative.

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that the hamper was received so quickly and that the recipient was happy and appreciative! Thank you for your wonderful feedback.

Rated 1 out of 5 stars

Delivery was one day delayed and no…

Delivery was one day delayed and no communication was made beforehand. Very disappointing

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your feedback! We’re glad to see that our customer service team has since resolved this for you.

Rated 1 out of 5 stars

I paid $16.95 for a specific day…

I paid $16.95 for a specific day delivery however, your business wouldn't guarantee the delivery to the reception in the foyer of an office building, let only the floor of the business. The main reason why I would order from your company would be for a corporate gift, I will now no longer consider you a viable option due to your delivery standards. Shame, as your products are lovely.

14 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your feedback! We have passed this on to the relevant team.

Rated 5 out of 5 stars

Quick Delivery

Quick Delivery, amazing products

13 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you're happy with our amazing products and the speed of our delivery service. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

Easy to use

Easy to use, from abroad UK.website easy to navigate

11 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that you found our website easy to use and navigate, especially from the UK! Thank you for your kind words.

Rated 1 out of 5 stars

Slow delivery & Hopeless customer service

Ordered a next day delivery for Adelaide city. No hamper delivered the next day. Phoned them. They said they were delivering it in 6 days time!!! My friend had departed by then so had to cancel. Extremely disappointed. Next day delivery promise is not to be believed! Wasted a huge amount of time on phone trying to sort this unsuccessfully then trying to cancel.

13 August 2026
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Reply from The Hamper Emporium

We're sorry to hear about this experience. Cheese hampers are not available for next day delivery to South Australia due to temperature controlled freight requirements. We understand this was disappointing, especially with your friend's visit affected, and we're sorry for the inconvenience caused.

Rated 5 out of 5 stars

Great Experience

Ordered two hampers, everything in pictures were in the box.
Beautiful packaging and value for money.
Went warehouse to pick up efficient and friendly team.

12 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that the hampers met your expectations and that you found them to be great value. It's wonderful to know our warehouse team was efficient and friendly during your pickup!

Rated 5 out of 5 stars

Great experience with The Hamper Emporium

Great experience with The Hamper Emporium. I purchased a hamper for a colleague's 10th work anniversary, and she absolutely loved it. Beautifully presented, high-quality products, and excellent service. Highly recommended!

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so delighted to hear about your great experience with us! It's wonderful to know that the hamper for your colleague's 10th work anniversary was loved and that you appreciated the presentation, quality, and service. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Easy to order online

Easy to order online, excellent delivery time to my client who absolutely loves the hamper

12 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're delighted to hear that ordering online was easy and that the delivery time was excellent for your client! It's wonderful to know they absolutely love the hamper.

Rated 5 out of 5 stars

I was very pleased with the welcome…

I was very pleased with the welcome hamper provided to our new resident. She was extremely appreciative and expressed her gratitude for the thoughtful gifts included in the hamper. She also commented positively on the excellent service provided by AVEO.

The hamper made a wonderful first impression and contributed to a warm and welcoming experience for our new resident. I also found the ordering process to be very efficient, with the hamper arriving on time and without any delays.

Overall, I was very happy with the service and the quality of the hamper provided.

12 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that the welcome hamper made such a wonderful first impression for your new resident and that they appreciated the thoughtful gifts. It brings us great joy to know our service contributed to a warm and welcoming experience. We are also delighted that you found our ordering process efficient and that the hamper arrived on time. Thank you for your kind words and for choosing us.

Rated 5 out of 5 stars

Great selection of goodies to choose…

Great selection of goodies to choose from. All my orders are for the hubby and sons.
Delivery quick.

11 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad to hear that you appreciate our wide selection of treats and that your orders for your husband and sons arrive quickly! Thank you for your kind words.

Rated 5 out of 5 stars

Great choice of hampers and I organised…

Great choice of hampers and I organised and sent it from the UK to my nephew who lives in Australia. Will definitely use them again. Service good and presented and boxed good also. Great choice of wine with the nibbles!

10 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear you found a great choice of hampers and that the service, presentation, and boxing were all good. We look forward to assisting you again!

Rated 5 out of 5 stars

Great and easy transaction

Great and easy transaction. Package always on time or earlier

11 August 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that your transaction was easy and that your package always arrives on time or even earlier! Thank you for your positive feedback.

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