Good communications, quick delivery. Great product. Only minor issue is the charger came with a EU plug. But only a 5min job to cut off and rewire. Finally I can cut the grass and listen to music:) Fo... See more
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Review summary
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Ordered a very specific heavy duty Masport/Briggs & Stratton mower I could only find on line. Had a slight complication with the very fast delivery estimate (two days) so phoned up Green Reaper and sp... See more
Company replied
Very good service from green reaper, can't complain it took a few days to come as I ordered Thursday evening before good Friday. Tracked delivery. Product excellent and a very nice £20 off code even... See more
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Great friendly service from the outset. Amelia in customer services was fantastic and answered all my questions and tracked my order to ensure it was correct and processed promptly. I had regul... See more
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Company details
About The Green Reaper
Written by the company
The Green Reaper is the UK’s go-to brand for garden machinery, supplying top-quality lawn mowers and lawn tractors to homes and businesses since 2004, as well as every easy-gardening device from garden vacuums and log splitters to chipper shredders and hedge trimmers.
We are passionate about supporting a cleaner, quieter and safer living and working environment. The Green Reaper is on a green mission to source superior, environmentally-sustainable, battery-powered, cordless outdoor power equipment which is kinder to you, your wallet and the world we live in.
Trust us for expert advice on the right tool for the job, speedy delivery and great prices on quality products.
Contact info
27-29 Summerleys Road, HP27 9DS, Princes Risborough, United Kingdom
- 0800 014 8700
- sales@thegreenreaper.co.uk
- www.thegreenreaper.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
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I ordered my hedge cutter on Friday and…
I ordered my hedge cutter on Friday and it's in my garage the following Monday...this is my second order from the green reaper , excellent service and would highly recommend
6 July 2026
Unprompted review
Reply from The Green Reaper
Thank you for your review and for being a repeat customer! We are delighted to have your custom and appreciate your recommendation.
Laura
I ordered my item on Thursday 2/7/2026
I ordered my item on Thursday 2/7/2026
The web site says next day dispatch,rubbish
I enquired on the 6/7/2026 as to my order, it still not been dispatched as per there email .
Excuse please …????
I wish for honesty not bullshit
Let’s see what the outcome is
2 July 2026
Unprompted review
Reply from The Green Reaper
Hi Chris,
Thank you for your message. We list a lead time of 4-5 working days on our website for the kit you have ordered. This is the second working day (as distributors do not work weekends), and we anticipate being able to meet our lead time for your order. You will receive updates on your shipment when it dispatches. Thank you!
Laura
*****
UPDATE
You will have received a dispatch notification email containing a tracking link this afternoon informing you that your order is on its way on a next working day service with DPD.
I also note that an order update email was sent to you four minutes after you placed your order reminding you of the 4-5 working day lead time on all ECHO products.
I trust this is a good outcome for you and that we have achieved exactly what is published on our website.
Regards
Nicki
Reply from The Green Reaper
Thank you for your lovely review! We are delighted that you had a great experience ordering with us.
Laura
Reply from The Green Reaper
Thank you for your 5-star review. We are glad we got the job done and that you enjoy your new garden kit!
Laura
All-round excellent service.
Helpful staff when I made a pre-purchase enquiry about the machine in which I was interested. Prompt, efficient delivery of the goods.
25 June 2026
Reply from The Green Reaper
Thank you for taking your time to leave us a review. We are very happy to hear our team was able to answer your questions and that your delivery was swift.
Laura
Reply from The Green Reaper
Thank you for letting us know that our team was able to help you get the right mower for you! We always love hearing from our happy customers.
Laura
Good company this
Good company this. Delivery spot on and good price. Would definitely use again 👍
23 June 2026
Reply from The Green Reaper
Thank you for your positive feedback! We are very happy to hear that you would use us again, we look forward to seeing again in the future at thegreenreaper.co.uk :)
Laura
Can't fault it
Helpful Customer Assistance staff and prompt next day delivery. Can't fault it
24 June 2026
Reply from The Green Reaper
Thank you for your lovely review. Our team is always happy to hear from customers like you!
Laura
Still yet to receive the product…
Still yet to receive the product delivery date has changed everyday and beginning to think this will not arrive !
24 June 2026
Reply from The Green Reaper
Hello Dean
We are very sorry to hear your order it taking longer than expected to arrive.
This unfortunately appears to be a delivery issue with FedEx and the address query has been rectified. We are pleased to advise that the tracking shows your order is out for delivery today. Obviously f this doesn't happen, please let us know.
Kind regards
Nicki
Quick service 👍🏻
23 June 2026
Reply from The Green Reaper
Thanks for your review. We are glad your order was delivered quickly.
Laura
Delivered in time and as described
23 June 2026
Reply from The Green Reaper
Thank you for your 5-star review. We are very glad that your order arrived in good time and you found our website descriptions accurate.
Laura
Reply from The Green Reaper
Thank you for your quality review! We are delighted to hear that your order arrived swiftly and that you found our prices competitive.
Laura
Competitive price
Competitive price, good levels of in stock lawn mowers, easy order process, good communication and prompt delvery
22 June 2026
Reply from The Green Reaper
Thank you for taking the time to leave us a review. We are very glad to hear that you found the ordering process smooth and that your delivery was swift.
Laura
Really good service
Item was delivered exactly when it was supposed to and everything was packaged well and product is exactly as described
19 June 2026
Reply from The Green Reaper
Thank you for your review. We appreciate the positive feedback on our product descriptions and accuracy.
Laura
Excellent service.
Everything online very clear and helpful.
I was able to order a mower and rear roller and received a very quick response for my order.
19 June 2026
Reply from The Green Reaper
Thank you for your 5-star review. We are glad that you found the ordering process easy and that your new mower arrived swiftly.
Laura
Reply from The Green Reaper
Thank you for your positive feedback! We are glad that your order arrived swiftly.
Laura
Excellent service
Excellent online service and price, delivery was spot on. Would definitely recommend.
17 June 2026
Reply from The Green Reaper
Thank you for taking the time to leave us such a lovely review! We are chuffed to hear you would recommend us :)
Laura
Reply from The Green Reaper
Thank you for your positive feedback. We are glad that your delivery was prompt, despite this heat!
Laura
Reply from The Green Reaper
Thank you for your 5-star review. We are very glad to hear your order arrived swiftly.
Laura
Great, Great, Great.
Great service price communication and delivery what more could anyone ask. TOP COMPANY GREEN REAPER.
16 June 2026
Reply from The Green Reaper
TOP REVIEW! Thank you for taking the time to leave us such wonderful feedback. The team is delighted :)
Laura
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