I got the card I needed, but your system was slow and the limitations on addressee & sender are a hindrance.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used The Gift Card Shop to purchase some gift cards eight months ago without having any issue using my credit card to make the purchase. This time, I tried to use the new "AirDropKey" process and ha... See more
Company replied
My orders did not go through, then rejected by one bank and then rejected by another credit card. I must have spent over 2 h ours on all of this.
Company replied
I’ve never had a problem with their cards. I always purchase the e-gift cards, always came instantly after purchase. No issues using the card either, well almost no issues, only occasional minor issue... See more
Company replied
3.7
Average
372 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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HAPPY TO BE ABLE TO PURCHASE ON LINE
HAPPY TO BE ABLE TO PURCHASE WITH NO FEE! SO CONVENIENT TO BE ABLE TO PURCHASE ON LINE AND HAVE IT EITHER MAILED OR EMAILED. THANK YOU!
26 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad to hear you found our online purchasing process convenient and appreciate your kind words. Thank you for your positive feedback!
TheGiftCardShop.com
Personal and Beautiful
I love the variety of making a gift card so special and personalized!!
25 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so happy to hear you enjoy the variety and personalization options for our gift cards! Thank you for taking the time to leave a review.
TheGiftCardShop.com
Terrible Customer Service and UX
I received an e-gift card and tried to use it today. Because I re-opened the link, my card got put on hold.
I waited on the phone for over 25 minutes (the phone number btw was impossible to find), and the person on the phone could not reverse the hold or tell me if the purchases I already made will cause an issue with the vendors.
Then she told me to call back in two weeks on July 6th to request my refund. I asked for this in writing and she said there was no ability to email me what we spoke about over the phone, so no paper trail. She refused to let me speak with a manager.
25 June 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for an email address, please provide the email address your eGift Card was sent to. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: Thank you for providing your information. We see your case was resolved on 7/13. If you need further assistance, please send us a direct message on Facebook (https://www.facebook.com/thegiftcardshop) or Instagram (https://www.instagram.com/thegiftcardshop).
TheGiftCardShop.com
Simple and straightforward.
24 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad you found our website simple and straightforward. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Awesome and easy
24 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad you enjoyed your experience! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so pleased you found the process exceptionally easy! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad you found our website easy to use. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Ease of purchase.
17 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad you enjoyed your experience! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
The Gift Card Shop has always come…
The Gift Card Shop has always come through for me, whereas other sites, including Amzaon, Walmart etc., have caused me nothing more than headaches and chasing cards down. THANK YOU GIFT CARD SHOP!
15 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so happy to hear about your positive experiences with us! We appreciate you sharing your kind words and loyalty. Thank you!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you found our website easy to use! We appreciate your positive feedback.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad you enjoyed your experience! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
Gratitude Made Easy
This has made it easy to send to people that I want to Recognize or say Thank You.
13 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad our website helps you recognize and thank others easily. We appreciate your positive feedback!
TheGiftCardShop.com
I HAD NO ISSUES HERE.
12 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for taking the time to leave a review!
TheGiftCardShop.com
Easy birthday order
12 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you had a great experience. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for your review! We're happy to hear you had a great experience and look forward to being a part of your next gifting adventure.
the security check all be it a small…
the security check all be it a small pain is a great pain cause i know it secure!
5 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We appreciate your understanding regarding our security measures. We're glad to know you feel secure, and we thank you for your positive feedback!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad you enjoyed the convenience! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
Not only was this convenient
Not only was this convenient, it was very simply and easy to use.
3 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad to hear you found our website convenient and easy to use. Thank you for your feedback!
TheGiftCardShop.com
Super easy!
2 June 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you found our website easy to use! We hope to be a part of your next gifting adventure.
TheGiftCardShop.com
very easey website to navigate
31 May 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad you find our website easy to navigate! We hope to be part of your next gifting adventure.
TheGiftCardShop.com
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