I'm really pleased with the sofa, much better build quality and fabric than another that I bought from a different firm earlier last year..wish I'd waited and bought both from here. The English Sofa C... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Luke and Richard delivered our 2 new sofas this morning.They were five minutes early, and offered unnecessary apologies! They were brilliant, the dog loved them, and they were really efficient and car... See more
Company replied
Experience was great from start to finish.. We visited the showroom, Nathan assisted us to narrow our choices then once we knew the sofa we wanted he went through the options.. There was no pressur... See more
Company replied
I couldn’t be happier with my sofa! I was unsure about ordering something online without seeing it so I called and spoke with Nathan who helped me through the whole process and made it so simple for m... See more
Company replied
Company details
Information provided by various external sources
Based in Manchester, The English Sofa Company is a true UK manufacturer of quality leather sofas and fabric sofas. Manufacturing onsite enables us to control all aspects of the furniture from the hardwood frames through to final finishing.
Contact info
Ford Lane, M6 6PD, Manchester, United Kingdom
- 0161 736 5733
- sales@theenglishsofacompany.co.uk
- www.theenglishsofacompany.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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So far so good!
So far so good, pre-sales service and advice was excellent especially Nathan.
Just waiting for the furniture to be delivered so will update when it’s here and we’ve had chance to check it out
17 February 2025
Unprompted review
Reply from The English Sofa Company
Hi Eileen, thanks for your feedback! We're pleased to hear you found our pre-sales service helpful, especially from Nathan. We look forward to your update once your furniture arrives!
Very good service
Very good service, samples arrived promptly. Friendly and helpful communications from The English Sofa Company.
12 February 2025
Unprompted review
Reply from The English Sofa Company
Hi Lesley, thanks for your review! We're glad you found our service helpful and that your samples arrived quickly. Let us know if you need anything else!
Really happy with our sofa
Really happy with our sofa. It is really well made and very comfortable. The delivery team were also very professional and polite.
14 February 2025
Unprompted review
Reply from The English Sofa Company
Hi, thanks for your review! We're delighted to hear you're happy with your sofa and found it both well-made and comfortable. We'll pass your kind words on to the delivery team!
Great Service - Would highly recommend
We had a great service from the English Sofa Company, they sorted out some bespoke requirements for our sofas and they were delivered on time with good communication. Would highly recommend.
14 February 2025
Unprompted review
Reply from The English Sofa Company
Hi, thanks for your great review! We're glad we could accommodate your bespoke requirements and that everything went smoothly. Enjoy your sofas!
Perfect sofa and perfect service
Perfect sofa and perfect service! We ordered swatches which came promptly, then ordered our sofa. Turnaround was much quicker than expected and now have received our sofas - which are very comfortable and look great quality. Delivery was well organised and efficient too and good communication throughout updating us on the sofa order.
14 February 2025
Unprompted review
Reply from The English Sofa Company
Hi Joe, thanks for your fantastic review! We're so pleased you found the process smooth and that you're happy with your new sofa. Enjoy, and let us know if you ever need anything else!
Samples
We ordered samples from three companies and The English Sofa Company samples arrived a day before the other two companies which was great. However they did not include the name of The English Sofa Company on the back of the samples, which the other companies did.
5 February 2025
Unprompted review
Reply from The English Sofa Company
Hi Gary, thanks for your feedback. We're pleased to hear our samples arrived quickly. We'll take your comment on board about labeling to make the process even smoother in the future. Let us know if you need any further assistance!
Made our choice easy
Ordered my free samples, arrived quickly. It made our decision easy. Got the samples yesterday ordered our settee today. Can’t wait to get the settee. Watch this space.
5 February 2025
Unprompted review
Reply from The English Sofa Company
Hi Fiona, glad to hear the samples arrived quickly and made your decision easier. We appreciate your order and look forward to delivering your new settee!
Fabric arrived really quickly and great…
Fabric arrived really quickly and great selection thank you so much.
5 February 2025
Unprompted review
Reply from The English Sofa Company
Hi Alys, We are pleased to hear your fabric arrived quickly and that you liked the selection. Thank you for your feedback!
Very good Initial experience
Having requested four leather samples, they (and the brochure) arrived promptly and were of a realistic size that made the choosing easy. The company's follow-up was friendly and efficient. So far all good.
30 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Verity! We're pleased to hear you found the samples and brochure helpful in making your choice. It's great to know our follow-up was appreciated too. We look forward to assisting you further!
The sofas are beautiful
The sofas are beautiful. Very comfortable with a pretty quick delivery.
He delivery guys were super friendly. They unpacked everything and took the wrapping away.
29 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Bridget! We're delighted that you love your sofas and found them comfortable. It's also great to hear the delivery team took care of everything for you. Enjoy your new furniture!
Great experience at the English Sofa…
Great experience at the English Sofa Company. There was no pressure selling and I was left alone to wander around at my own pace. Nathan dealt with my purchase and answered all my questions. I fully recommend this company for your household furniture.
22 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Steve! We're glad you had a great experience and appreciated the relaxed showroom atmosphere. It's great to hear Nathan was helpful with your purchase. We appreciate your recommendation!
Love my new sofa
I received my new sofa on Monday, and couldn't be more pleased. It's beautifully made, looks lovely and is very comfortable. It was delivered by Empire Delivery Ltd who were first class - polite, punctual and removed all wrapping. Highly recommended.
27 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Susan! We're so pleased to hear that you love your new sofa. It’s wonderful to know you found it beautifully made, comfortable, and that the delivery service was top-notch. Enjoy your new furniture!
Samples were sent out quickly
Samples were sent out quickly! However one was missing! This has been reordered. Otherwise very good and quick
22 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you for your feedback! We're glad to hear you received your samples quickly. The missing sample was unfortunately out of stock at the time, and rather than delay your pack, we sent the available ones straight away. We're pleased to hear it has now been reordered for you. If you need anything else, just let us know!
English Sofa Company made ordering…
English Sofa Company made ordering simple, sent out samples quickly answered any questions and advised us.
24 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you for your review! We're delighted to hear that you found the ordering process simple and that our team was able to provide prompt samples and helpful advice. If you need anything else, feel free to reach out!
Great quality samples and received very quickly
I requested several leather samples, which arrived promptly and were of excellent quality. I received a follow up call to check my satisfaction and the representative was polite and understanding. Couldn’t be happier.
2 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you for your wonderful feedback! We're delighted to hear you were pleased with the quality of our leather samples and the prompt delivery. It's great to know our follow-up call was helpful too. We appreciate your support!
Looking for a sofa to fit a 'difficult room'.
Exploring options for potential replacement of sofa with very specific dimensions.. Leather swatches and small brochure arrived very quickly. Thanks. Other sources to investigate yet.
Will certainly recheck with this company when we get nearer to a decision to buy.
16 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you for your feedback! We’re glad you found our leather swatches and brochure helpful in your search for the perfect sofa. If you need any assistance with sizing or custom options, we’d be happy to help when you're ready to decide.
Everything was easy and quick easy and…
Everything was easy and straightforward. Just selected what sample swatch’s we wanted and they were here in a few days. Which resulted with us ordering a leather sofa.
13 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Terence! We're delighted to hear that the process was smooth and that our swatches helped you choose your leather sofa. We appreciate your order and look forward to delivering your new piece!
Excellent service
Excellent service
Leather samples delivered promptly and were good size so the real colour and different grades of leather could be appreciated.
Thank you
17 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you! We're glad you found the leather samples helpful and appreciated their size and quality. If you need any further assistance, feel free to reach out. Enjoy choosing your perfect piece!
We found your website very helpful
We found your website very helpful in making our choice of furniture. It gave us the confidence to make our order with you and feel sure that we will be delighted with our purchase. Thanking you in anticipation.
18 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Peter! We're delighted that our website helped you choose your furniture with confidence. We hope you love your purchase and appreciate your kind words!
Fantastic sofa delivered within…
Fantastic sofa delivered within expected timescale
17 January 2025
Unprompted review
Reply from The English Sofa Company
Thank you for your wonderful feedback, Louise! We’re delighted to hear you’re happy with your new sofa and that it arrived within the expected timeframe. If you need anything in the future, we’re always here to help!
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