The Cornish Bakery Reviews 

260
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the staff for being friendly, welcoming, and efficient, often highlighting their helpful and customer-focused attitude. Many also enjoy the delicious coffee and pastries, which frequently contribute to a positive experience. However, some customers noted issues with product quality, describing items like pasties and croissants as dry, tasteless, or unpalatable, while others found beverages lukewarm, bitter, or excessively hot. There were also reports of inconsistent service, with some staff perceived as indifferent or unpleasant, alongside operational concerns such as not accepting cash or inability to heat food.

What people talk about most

Product

Users describe ambiguous interactions with product, with many praising items like chocolate croissants,... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as lovely, helpful, and friendly,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the delicious chocolate and... See more

Location

Clients share ambiguous opinions on location, with many reviewers appreciating the fantastic and lovely... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the phenomenal,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Norwich Branch: My first time going to the Cornish Bakery, the Shakshuka Croissant was lovely and so was the coffee (latte). However, I found the customer service let my experience down. Queued at 8:3... See more

Rated 3 out of 5 stars

Better system needed for seating as you can end up having ordered with nowhere to sit. Many customers just walk in and reserve seats without having ordered when there are long cues. This means people... See more

Rated 4 out of 5 stars

Norwich and Salisbury branches: Not taking cash is a red flag, it's for staff benefit not customers. Never seen worse queues because of cash as claimed. Union coffee was great choice and quality. M... See more

Rated 2 out of 5 stars

Canterbury Shop Firstly, we chose to eat in but were told that there are no plates due to the dishwasher not working! Secondly, the toilet lid was broken and the toilet paper was resting in the s... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

260 reviews

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3.4

All reviews

(260)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited The Cornish Bakery in Bideford…

Visited The Cornish Bakery in Bideford North Devon.
I find there prices a little high but they do take blue light card so I got 25% off. The staff were very polite, the area was clean and tables were being cleaned quickly and efficiently.

15 May 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing visit

Was very dissa pointed to day went into truro cornish bakery and was told you can only pay by card Why no reason given well I will not be going there again falmouth do both shame they may lose a few customers because of this

22 May 2023
Unprompted review
Rated 2 out of 5 stars

My usual cafe

My usual cafe, the Village, at Gretna, was packed. Found the cornish pasty shop, and saw lovely cheese scones. However, was told NO when asked for it to be warmed. No explanation, but I noticed there was no microwave. Had a pasty instead which had hard pastry. Will wait at the village in future.

8 May 2023
Unprompted review
Rated 1 out of 5 stars

Yuck!…

Visited their establishment yesterday in Stamford, pasty was slimey, brownies were greasy and practically uncooked and the coffee was burnt. Won’t be returning.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous place for a break from the shopping!!

What a clean, bright and buzzing place to stop for a break and watch the world pass by. The staff were very friendly and efficient and the food was a real treat. Thoroughly enjoyed our visit and will make this our regular stop off when shopping in Bury.

22 April 2023
Unprompted review
Rated 4 out of 5 stars

Visited the newly opened Bakewell shop

Visited the newly opened Bakewell shop. Staff were very welcoming and friendly. The pasty and Portuguese tart were delicious and the cappuccino was the best I’ve ever had. Only lost a star because customer had a dog in the cafe and that’s a problem for us re hygiene, allergies and dog phobias. I realise this won’t be a problem for some customers.

2 April 2023
Unprompted review
Rated 5 out of 5 stars

We called in last week

We called in last week. The Cornish Pasties were the best we have ever tasted! The staff were wonderful. Have recommended it to lots of friends&family since. Great experience!

2 April 2023
Unprompted review
Rated 1 out of 5 stars

Do not Bother

Our family of 4 all had pasties. What a disappointment. So salty, hard pastry I guess they must have been sitting on the whatever you call the hot thing for too long. Overpriced and well just a rip off. Fair to say we will never ever visit again.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Newly opened in Bakewell

Newly opened in Bakewell, Derbyshire. Great, friendly service and welcoming. Was really clean too. The pasty I had was super nice, really tasty. Would go again definitely.

2 April 2023
Unprompted review
Rated 4 out of 5 stars

Twice this week

Twice this week, the 28th March Salisbury & then on the 39th down in Somerset at the Clarke Village.Both times the pasties were over cooked & very hard to bite, over cooked & really quiet browned off.As my husband is a Cornish man he was very disappointed.We always go to the one in Salisbury & have been going there since they opened & never before experienced pasties like that.But on the whole,friendly staff & clean.

30 March 2023
Unprompted review
Rated 4 out of 5 stars

We visited the Keswick Branch

We visited the Keswick Branch. Delicious coffee and pastries. Very friendly service from Natasha and Naomie.One of the few coffee shops open till 5pm.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Lunch and tasty coffee

We came in for lunch today after a walk at Lyme. We were greeted by Annette who couldn’t be more helpful. There were 4 of us including a child and we had a dog. Annette was polite, knowledgeable and efficient in serving us. We’ll be back!

21 January 2023
Unprompted review

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