5 stars are given to Best Connections as my experience with them have been very good especially with Rob from Nuneaton branch. Im going into my 3rd year with them and as a seasonal worker once im ava... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I worked for best connection for 7 months before being taken on full time by Litchfield coucil. They are a great company to work for never had any problems and a thank you to neil at best connection w... See more
Company replied
My son joined this agency about a month ago, and they have been absolutely brilliant. Aaron, the agency representative, has been so supportive, so efficient with the process of getting my son into wor... See more
Company replied
I came to Best Connection in the middle of November of last year in need of work what offered an immediate start. Rosie managed to put me into a long-standing client of hers within 5 days of first s... See more
Company replied
Company details
Written by the company
Welcome to The Best Connection, one of the UK’s leading providers of temporary workforce solutions. With over 35 years of experience, we have established strong long-term relationships with clients of all sizes, whilst also meeting the needs of our loyal community of candidates. With access to over 300,000 temporary workers through our network of over 80+ branches, you can rely on us to the right the best workforce solution for your business, whatever your needs or location. WHY THE BEST CONNECTION? Get in touch to find out more about how we can help or click here to find out more about You can trust us! We are a responsible recruiter and are accredited with ISO 9001:2008 We know what we are doing! We have been serving our clients and temporary workers for over 30 years. We’re good at what we do. We are consistently ranked Top 5 Industrial and Driving employment business (Recruitment International Survey) We have the largest Industrial and Driving employment business in the Midlands and the second largest in the UK We have a database of 70,000 LGV drivers and 385,000 industrial workers. We’re not just an on-line recruiter – with over 80+ branches across the UK, our teams are on hand to personally support you through the process. We have over 750 full-time members of staff, dedicated to supporting our clients and candidates, including an in-house payroll team. You’re in good company - we supply over 11,000 clients annually. LOOKING FOR THE BEST APPLICANTS? We do whatever it takes to serve our clients to the highest possible level and with over 30 years’ experience, you can be assured we are experts in the markets we serve. That’s why our clients stay loyal to us year after year! LOOKING FOR THE BEST JOBS? Our aim is to find the best job fit for you and your prospective employer. Our professional recruitment consultants are on hand in every branch guiding you through the process. Whether you’re an experienced temporary worker, or are looking for your first role, we will take the time to fid the position that meets YOUR needs and requirements. EQUALITY AND DIVERSITY We believe the diversity of our employees and temporary workers is our greatest asset. We value and celebrate our differences and are committed to treating people fairly. We promote equal opportunities for all by creating an inclusive environment where everyone feels a sense of belonging and can be themselves. We value our people as the backbone of our organisation. We treat all our employees and temporary workers equally and with respect. Their safety, health and wellbeing are of paramount importance to us, and we have measures in place to ensure they feel supported and valued. As a responsible recruiter we are committed to fighting modern slavery and provide annual Modern Slavery training to ensure all employees have the correct skills to identify and act to protect the safety of our candidates. We maintain a clear and fair remuneration policy with a stringent commitment to paying the correct pay, at the correct time to safeguard all our temporary workers. We invest in training and development programs to empower our staff and promote their personal and professional advancement, and we celebrate their success. Throughout the business, we prioritise diversity, equality and inclusion and have our own Diversity and Equality employee group, ensuring we provide equal opportunities, support and provision for all.
Contact info
Unit 1, Topaz Business Park, Topaz Way, Birmingham Road, B61 0GD, Bromsgrove, United Kingdom
- 01215043000
- customer.satisfaction@thebestconnection.co.uk
- www.thebestconnection.co.uk
3.6
Average
615 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ideal
Chantelle has been grand in helping me find work. Would recommend
11 February 2025
Unprompted review
Reply from The Best Connection
Hi Max, thank you so much for your positive feedback. We really appreciate you taking the time to share your experiences with us. - Katie
The Best Connection is an agency hungry…
The Best Connection is an agency hungry for good and bad.
8 August 2024
Unprompted review
Reply from The Best Connection
Thank you for your 5-star review Marius– we are delighted you have had such a great experience! - Katie
I highly recommend working for best…
I highly recommend working for best connection I’ve worked for many agencies in the past and always encountered problems with payroll in one way or another but Jane Allison at the Yardley branch Birmingham was friendly helpful and I always received my correct hours and on time and i really appreciated it when she went out of her way to sort out my holiday pay at last minute . I have since gained full time employment and and would use best connection again
7 February 2025
Unprompted review
Reply from The Best Connection
Great to hear from you Marcus! Thanks so much for your positive feedback - we will pass your comments on to the Yardley team. - Katie
In contact multiple times then dropped…
In contact multiple times then dropped completely. Please don't bother with using their services. They will gain your details, your cv, lead you on and then drop contact with you. No follow up, no feedback, no point.
6 January 2025
Unprompted review
Reply from The Best Connection
Hi Buddy, thank you for your review, we’re sorry to hear that you’ve not enjoyed your experience with us at The Best Connection. Would you be able to email customer.satisfaction@thebestconnection.co.uk so that we can begin to resolve the issue you’ve been having? Thanks, Katie
I would like to say a VERY big THANK…
I would like to say a VERY big THANK YOU to Jane Allison at The Best Connection for all of her help, she is THE best in the BEST Connection and is always there to help with any problem and I really appreciate what she has done for me since I joined the agency. I would recommend this agency especially as they have this lady working for them.
25 October 2024
Unprompted review
Reply from The Best Connection
Thanks for your rating Mark! We’re absolutely thrilled to receive such positive feedback and we really appreciate you taking the time to share your experience with us. - Emily
The Best Connection, Hull Branch
Best Connection are outstanding at sourcing temporary support for my work force. As a Logistics Manager they are my first call for support, and after 4 months of working with them, they haven't let me down. The communication, both via phone and email is second to none. Well done Best Connection, and I look forward to continue to work with you. Many thanks
6 February 2025
Unprompted review
Reply from The Best Connection
Great to hear from you Robert! Thanks so much for your positive feedback - we will pass your comments on to the Hull team. - Emily
Can not recommended, Really poor at communicating …
My wife wrote an email to the Northampton branch twice asking about finding work, but she got no reply whatsoever, not even an acknowledgement of her request, absolutely appalling behaviour, cannot recommend at all.
31 January 2025
Unprompted review
Reply from The Best Connection
Thank you for your review Cornelius, we’re so sorry to hear that you’ve had a negative experience with us. Your feedback is very important and we appreciate you taking the time to leave a review. Please email customer.satisfaction@thebestconnection.co.uk with the full details of your experience and we can start to investigate this further. – Sam
Very quick at finding a job for me.
Very quick at finding a job for me.
Staff very helpful, registering and all information easy to do.
Best agency out there by far
6 January 2025
Unprompted review
Reply from The Best Connection
Hi Mr Allan, thank you so much for leaving us a 5-star rating and a wonderful review! It’s so great to hear you’ve had a good experience with us and we really appreciate you taking the time to leave a review! - Sam
Best connection is a good place to go…
Best connection is a good place to go if your looking for work I’ve Managed to get me self a full time job
Recommend
31 January 2025
Unprompted review
Reply from The Best Connection
Thank you so much for your 5-star review Lar! We are delighted you have had such great service - thank you for your feedback. - Sam
Best Connection, Walsall Branch
We have dealt with Best Connection (Walsall Branch) for many years now. During 2024 we used their drivers often. They were always punctual and enthusiastic.
We had very few issues and if there were, they were sorted out quickly and professionally.
We continue to use their services in 2025.
30 December 2024
Unprompted review
Reply from The Best Connection
Hi Sean - thank you so much for your fantastic 5-star review! We are delighted you had such a good experience at our Walsall branch and really appreciate you taking time to leave us feedback! - Sam
Best and professional service!!!
29 January 2025
Unprompted review
Reply from The Best Connection
Thank you so much for your 5-star review Giedrius! We are delighted you have had such great service - thank you for your feedback. - Sam
The Best Job Agency in Scunthorpe
I was struggling to find a job, other agencies were not helpful at all when I came to The Best Connection Scunthorpe everyone welcomed me with a big smile and ready to help me. Within few minutes I was registered and informed what is going to happen next. Day after I’ve received a call about available position for me. Thank you to all amazing TBC Scunthorpe team
15 December 2024
Unprompted review
Reply from The Best Connection
Thank you so much for leaving us a 5-star rating and a wonderful review! It’s so great to hear you’ve had a good experience with us and we really appreciate you taking the time to leave a review! - Sam
I wanna thanks Dawn and Chloe they…
I wanna thanks Dawn and Chloe they helped me to find a job can suit me very good Agency recruitment
26 January 2025
Unprompted review
Reply from The Best Connection
Thank you so much for your 5-star review Ibrahima! We are delighted you have had such great service - thank you for your feedback. - Sam
I personaly recommend best connections… team member kat wojciechowicz
I personaly recommend best connections to everybody my experience has been amazing thanks to kat wojciechowskcz
After speaking with kat she made me feel at ease and made the signing up process so easy and welcoming
If I have any problems kat is allways happy to help Evan if it's just simple questions I need to ask kat allways gets back to me
Thankyou so much for everything kat
And the best connection team
17 January 2025
Unprompted review
Reply from The Best Connection
Hi Wendy, thank you so much for leaving us a 5-star rating and a wonderful review! It’s so great to hear you’ve had a good experience with us and we really appreciate you taking the time to leave a review! - Sam
Such as a great agency the best…
Such as a great agency the best connections keep working with them 😊😊
Taya and Nicole 😊
22 January 2025
Unprompted review
Reply from The Best Connection
Thanks for leaving us a 5-star rating, Britney! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! -Thanks, Sam
I have been working with Best…Connection i rate it the best
I have been working with Best Connection for the past 7 months, it the the best employment agent in all aspects, communication, and their employees welfare is just awesome. Nicole and Taya keep it up guys
1 July 2024
Unprompted review
Reply from The Best Connection
Thank you so much for your 5-star review Mongameli! We are delighted you have had such great service - thank you for your feedback. - Sam
Excellent Agency
Just an update for Best Connections.
I have been with Best Connections for the last 6 months, and have to say that I cannot fault them in any way.
Grace and all the team are excellent at what they do.
They keep you up to date on work, reply to any problems very quickly.
Keep up Grace and all the team. ⭐️⭐️⭐️⭐️⭐️
Roger Grant
22 January 2025
Unprompted review
Reply from The Best Connection
Hi Roger, thank you so much for leaving us a 5-star rating and a wonderful review! It’s so great to hear you’ve had a good experience with us and we really appreciate you taking the time to leave a review! - Sam
Best Connection Best Agency…
Best Connection are an excellent recruitment agency with special thanks to Dawn who worked very hard in finding work for me very promptly.
Dawn has also continued to support me ongoingly through my job too which has been very helpful and reassuring.
Chloe has also given help on hand whenever I've needed it too.
I have nothing but praise for the Abingdon branch.
21 January 2025
Unprompted review
Reply from The Best Connection
Hi Chris, thank you so much for leaving us a 5-star rating and a wonderful review! It’s so great to hear you’ve had a good experience with us and we really appreciate you taking the time to leave a review! - Sam
Don't normally do reviews but best…
Don't normally do reviews but best connections is very good agency and great staff always was put off agency's as had bad things with them but with best connections they are brilliant and very helpful chloe and Dawn are very friendly and helpful staff
24 October 2024
Unprompted review
Reply from The Best Connection
Thanks for leaving us a 5-star rating, Ricky! It’s so great to hear you’ve had a good experience with us, we really appreciate you taking the time to leave a review and hope to see you again soon! -Thanks, Sam
Dawn and Chloe really helped greatly
Dawn and Chloe really helped greatly. They were very easy to reach and communicate with. They found me an amazing job which I loved, unfortunately got made redundant but the agency had no say in that. They still contact me with potential job opportunities. Would recommend!
28 October 2024
Unprompted review
Reply from The Best Connection
Thank you so much for your 5-star review Aleena! We are delighted you have had such great service - thank you for your feedback. - Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.