Test Meter Group Ltd Reviews 

6,220
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly, often next day, and are well-packaged with good tracking. People appreciate the high-quality products, which are often described as meeting their needs and offering excellent value. The overall service is consistently highlighted as superb, with many finding the ordering process easy and staff helpful, alongside competitive pricing. However, some customers noted issues with order fulfillment. A few experienced significant delivery delays or received products with missing components, incorrect items, or defects upon arrival, such as being out of calibration or damaged.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and fast delivery... See more

Product

Consumers find product to be positive, with many reviewers praising the quality and functionality of items... See more

Service

Customers consistently note positive experiences with service, often highlighting prompt responses, quick... See more

Price

People report positive experiences with price, consistently finding great and competitive prices for... See more

Order

Clients share positive opinions on order, highlighting an efficient and stress-free ordering process with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The reasons for my purchase were:- Easy to navigate web pages Fair prices Good clear information regarding every product Have used Test Meter Group before The non contact voltage tester that... See more

Company replied

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

Consistently excellent customer service, particularly from their technical department. Every time I deal with them, they sort my issue out quickly and informatively. Shipping works as it shoul... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied



Company details

  1. Safety and Work Wear Store
  2. Electrical Equipment Supplier
  3. Solar Energy Equipment Supplier
  4. Tool Store
  5. Tool Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,220)

684 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Was very good experience got my order…

Was very good experience got my order in time and no problem what so ever

21 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Leroy

Thank you for your feedback!

We're really pleased to hear you had a very good experience and that your order arrived on time with no problems whatsoever.

We appreciate your support and look forward to serving you again in the future!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Good Price on the product

Good Price on the product, easy-to-use web interface and delivered on time.

1 May 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your feedback!

We're pleased to hear you found the website easy to use, the pricing competitive, and that your order arrived on time.

We really appreciate your support and hope to see you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 3 out of 5 stars

DT-5503 Analogue Insulation Tester

No problems with the company, test Meter and their delivery. The negative comments I have are with respect to the insulation meter I ordered which in fairness awas the cheapest they had for sale . The T-5503 Analogue Insulation Tester has a major drawback for testing in accordance with BS7671 as it lacks resolution on the MegOhms range. For anything greater than 50MOhm on the 500V setting it is almost impossible to see the actual value i.e. somewhere between 50 Megohm and infinityMegOhm as the scale is non-linear. Also the instruction supplied printed and on-line are not very helpful. There is a zero adjust knob for the meter movement but no information on how to use it.

27 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for taking the time to leave such detailed feedback.

I have tried to call you this morning but could not get through.

We’re pleased to hear you were happy with the service and delivery provided by Test Meter.

We’re sorry to hear the T-5503 Analogue Insulation Tester did not fully meet your expectations.

We appreciate your comments regarding the scale resolution and the lack of clarity within the supplied instructions, as feedback like this is invaluable and helps highlight areas for improvement.

As mentioned, this is one of the more basic entry-level insulation testers in the range, but we completely understand your concerns regarding usability for BS7671 testing applications.

If the product is unsuitable for your needs, please remember we offer a 60-day returns period and our customer service team would be happy to assist you further.

Please feel to give me a call and I'll be happy to help 0113 248 9966.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Competitive price

Competitive price. Prompt delivery. Well packaged. Item as described. Completely fuss free transaction.

30 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Martin

Thank you for your feedback!

We're delighted to hear you found the whole process fuss free from start to finish.

Great to know the item arrived promptly, well packaged, and exactly as described.

We really appreciate your support and hope to see you again soon.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great service

Great service, quick delivery

28 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Adrian

Thank you for your feedback!

We're glad you were happy with the service and speedy delivery.

We appreciate your support and look forward to helping you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

great communication

great communication, quality product, arrived on time and in full

30 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Damon

Thank you for the great feedback!

We're delighted to hear everything arrived on time and complete, and that you were happy with both the product quality and communication throughout your order.

We really appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

review

quick delivery

17 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Karen

Thank you for your feedback!

We're pleased to hear your order arrived quickly and that you were happy with the delivery service.

We appreciate your support and look forward to serving you again soon.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service. Website was easy to navigate, Item arrived the next morning, well packaged. Very happy.

15 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Jode

Thank you for the fantastic feedback!

We’re delighted to hear you found the website easy to use and that your order arrived quickly and well packaged.

We really appreciate your support and are so pleased you’re happy with the service.

Best regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Quick delivery

Quick delivery, always easy to order.

28 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your continued support!

We’re glad to hear ordering is always easy and that your delivery arrived quickly.

We appreciate your feedback and look forward to helping again soon.

Best regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Excellence in service

The purchase was no hassle. The delivery time was fast. Thankyou very much for your excellent service.

28 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Norman

Thank you for your kind feedback!

We’re pleased to hear your purchase was hassle-free and delivered quickly.

We really appreciate your support and hope to serve you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Quick delivery

Quick delivery, top class product from megger, do recommend to everyone !
Thank you for your business 👍

27 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for the great feedback!

We’re delighted to hear you’re happy with the quick delivery and your Megger product.

We really appreciate the recommendation and your support. 👍

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great service

13 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Gareth

Thank you for your feedback!

We’re pleased to hear you received great service and appreciate you taking the time to share your experience.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, used before and will use again.

24 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Fraser,

Awesome to hear! Quick and efficiency are what we aim for every day. We really appreciate your loyalty to Test-meter and can't wait to help you out again in the future.

Many thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Very Happy. Great service

New customer. I Called Test Meter for advice and they picked up the phone immediately and I was very happy with the advice given. Placed order online and my order arrived the very next day which was a pleasant surprise. Was kept informed throughout and so glad they use DPD as they never let me down! Tbh I try to avoid using companies that use Royal Mail and some other delivery companies as their tracking systems and reliability are nowhere near as good as DPD in my experience. I wouldn't hesitate to order from the Test Meter Group again. Superb service and very happy with my purchase thank you. Price was best I could find so even better!

24 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Peter,

Superb service is exactly what we aim for! We're glad you appreciated the DPD tracking—we know how much peace of mind that adds to an order. It’s wonderful to hear you’re happy with the price and the advice from our team. Thanks for the high recommendation, and we'll look forward to assisting you next time!

Thanks
Gavin
Customer services

Rated 3 out of 5 stars

Test meter worked fine only DPD…

Test meter worked fine only DPD COURRIER was a let down still did not received my item….

23 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Eduardo,

Thank you for your feedback. We’re glad to hear the test meter met your expectations.

We are very sorry to hear about the delay with DPD, as we aim for a seamless delivery experience. Our support team have reached out to you so we can investigate the status of your parcel and ensure it reaches you as soon as possible.

If you need any further help please give our team a call.

Thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Good equipment and reasonable prices

Full range of products on a good website that was easy to navigate. Delivery next day. The training course was out of stock but should arrive this week.

24 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi John,

Thank you for sharing your experience! We’re happy the website and delivery speed met your expectations. We appreciate your business and your patience!

Many thanks
Gavin
Customer Services

Rated 5 out of 5 stars

Simple great communication

Simple great communication. Arrived next day. Thank you

23 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Mike,

Great communication is what we strive for, and we're so glad we hit the mark for you. It’s great to know your delivery arrived right on time. Thanks for the kind words and the 5-star review!

Many thanks
Gavin
Customer service

Rated 5 out of 5 stars

great price speedy delivery

great price speedy delivery

21 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Robert,

Thanks for the great feedback! We know how important it is to get your tools on time without breaking the bank, so we're glad we could deliver on both fronts. Happy testing!

Regards
Gavin
Customer Services

Rated 5 out of 5 stars

Brilliant

Brilliant
No hassle
Great support

19 February 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Matt,

This is wonderful to hear! Our team takes great pride in helping our customers find the right solutions. I’ll be sure to pass your kind words along to the crew.

Thanks for trusting us with your business.

Gavin
Customer service

Rated 3 out of 5 stars

Full refund given on faulty item

Full refund given on faulty item, however customer service at the beginning of the complaint could do with some improving.

2 April 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Graham

Thanks for getting in touch.

I am sorry that you felt let down by the initial interaction.

Generally it's really beneficial for us to get products returned prior to sending replacement as we can ensure that a full investigation/appraisal is performed before replacing any products to ensure that the same issues don't reoccur.

It's good to hear however that upon hearing your preference for a refund this was arranged quickly and efficiently.

Best regards
Joseph Hancocks
Customer Services Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look