TerrybakesReviews 

351
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 349 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant disappointment with the product quality, describing items as dry, stale, tasteless, and greasy. The long wait times for orders, often extending far beyond the advertised period, were a major point of frustration for numerous people. Reviewers also frequently reported issues with customer service, citing rudeness, blocking of critical comments, and a general lack of concern for customer satisfaction. Conversely, a small portion of people felt satisfied with their orders, finding the products delicious, well-packaged, and worth the wait. Some customers appreciated the portion sizes and found the items to be a good value.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with some reviewers describing items as "absolutely... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the products as delicious,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express significant... See more

Social media

Reviewers highlight negative aspects of social media, with many customers reporting that any negative... See more

Staff

People report negative experiences with staff, citing rudeness, ignorance, and a general lack of care for... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Was seduced by the large following on fb and the new bakery in his garage he had trades do in exchange for free cake last year. Wanted to support a home baker and ordered hoping they would arrive in t... See more

Rated 2 out of 5 stars

After waiting 24 weeks for these ( Jan ordered ) Terry Baked cakes, I was extremely disappointed. The cakes arrived looking ok ish, but unfortunately that was where the positives ended. They were very... See more

Rated 1 out of 5 stars

Absolutely horrendous. Dry cakes, so stale they weren't even edible. Icing stuck to the cheap rubbish packaging. Mystery box of 4 cakes and they can't even be bothered to send 4 different ones. T... See more

Rated 1 out of 5 stars

Cancelled after seeing him shout and spit all over his bakes but this guy is a predator and lusts after young lads. Proof in videos on socials. Dog abuser also proof posted. Anyone supporting this bus... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

351 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(351)

351 reviews in the last 12 months

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Rated 1 out of 5 stars

Taste like they have been frozen

Taste like they have been frozen, the cake was all squashed and for £25 it’s totally not worth it.
Didn’t care that I had to wait 5 months for delivery but was really hoping they would be great to make the wait more worth it.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Lovelybakes

Lovelybakes, generous sized portions, I don’t understand why Terry gets so much hate, customers know the wait times when they order! Would recommend, keep up the good work Terry xx

6 March 2026
Unprompted review
Rated 1 out of 5 stars

I’m sorry to say I got suckered into…

I’m sorry to say I got suckered into his initial social media hype he was different new and with a good vibe and he made cakes, what’s not to like.
Prior to ordering I enquired as to the wait time and was planning a holiday so didn’t want them to arrive whilst away.
However his customer service skills are non existent, my question remained unanswered as I was deleted from his social media platforms.
I was disappointed but also relieved as the advertised ‘up to 12 weeks’ has turned into 6 months wait, with any genuine questions removed and the poster deleted.
Wow !
Not recommended, support your local cake shed or reputable baker
This chap doesn’t seem to care one bit about customers and spends more time visiting cities and splashing out on top notch clothing and food for himself rather than for filling orders.
He’s no influencer and no baker !

29 March 2026
Unprompted review
Rated 1 out of 5 stars

169 day wait time

169 day wait time, pathetic. I made a complaint and asked for an update in my order - He blocked me and made a TikTok slandering me!!!!

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Ordered in september and we only…

Ordered in september and we only recieved the box, stale and not nice at all, Multiple broken headbutted and wasted cakes posted on his socials whilst he has a 6 nearly 7 months back log. What to do is stop taking orders until you fulfill the ones you have but think the money is making the greed really show in big terry. Will never order again

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful waited months for mystery box to…

Awful waited months for mystery box to arrive. Finally received I was so hoping to prove everyone wrong and they be lovely tasty bakes but my god they were awful my 5 year old could make better. Dry stale and just awful.
You can’t contact him regarding your order as he just abuses you then blocks you for speaking up. And then calls those that have ordered trolls while out spending there money. I really hope this horrid man gets his karma as he and his wife are nothing but scam artists

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Well what I can I say crap !

Well what I can I say . The 6 month wait is ridiculous . You don't mind that sort of wait if you got something that is extremely good but to sit and wait for some cakes that aren't even mediocre is crazy . Looking on his socials he only uses the cheapest ingredients he can get his hands on ( while he indulges himself and family with top brands ) I'm really unsure as to how he is still going . Nothing but a fraud ripping people off for cakes that are even worth couple pound a slice . WILL NEVER USE AGAIN !

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Awful cakes !!!!

Awful cakes !!!!
When I ordered it said a 12 week wait I received them after waiting for 6 months which is ridiculous, didn’t feel I could message and ask how much longer as he singles people out on his page and belittles them so best to keep quiet.
Cakes looked awful in the box once it arrived the box is too big for the cakes and the cakes are in plastic bags so icing all stuck to the bag.
We did try them but to be honest they tasted nasty so threw the away what a waste of time and money no point in moaning to him he just comes across as not very nice man and blocks people for complaining so no point,
customer service dreadful.
Do not buy total waste of money !!!!

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous cakes (and zero custoner service)

Absolutely horrendous. Dry cakes, so stale they weren't even edible.
Icing stuck to the cheap rubbish packaging. Mystery box of 4 cakes and they can't even be bothered to send 4 different ones.
This company needs closing down. Once believed they were honest, but how they've dealt with myself and other customers, they're just a pair of fraudsters.
Do not waste your money.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered these last year

Ordered these last year, and waited a few months which I was well aware of when ordering. It was a great surprise when they rocked up as I didn’t know when to expect them! They were great cake/bakes and I wouldn’t hesitate to order again if I wanted to.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Took months

Took months, no choice what you get , cake was dry and not worth £25 for 4 , had my money for 5 months before arrived he should be able to live of the interest from all money he takes in advance , shows on instagram he uses cheap ingredients .

22 March 2026
Unprompted review
Rated 1 out of 5 stars

The man is a con artist

I haven't actually ordered anything from what Terry calls Terry bakes.
And I never will. He's takes people's money for mystery boxes, I think the mystery is whether the people who has brought them will ever receive their goods?
His business is called Terry bakes but he never actually bakes.once a month maybe.
He's too busy spending money from people that have orded
Surely taking peoples money but not making effort to deliver the goods is fraud!!
He states quite happily that he's on September 2025 I mean we are nearly at the end of march 2026
The man is vile, he swears all the time and when you see his video's you can see spit coming from his mouth,yes I know he has a lisp, but he could wear a face mask he hardly wears
gloves when handling and decorating various items items, he makes drip cakes to headbut. While people are waiting 6 months for their order's. Using money thats not actually his because he hasn't earned it yet
This is not how to run a business!!

Please find another local cake business that will deliver what they say they will
Avoid Terry bakes

25 March 2026
Unprompted review
Rated 1 out of 5 stars

I followed Terry from the start

I followed Terry from the start, brought his mystery box on a 12 week wait as he said when they arrived they are average at best.

I have continued to follow Terry but then found Doughgirl who also bakes and wow these are proper bakes and cheaper than Terry and you do not wait 6months, but guess what he has since blocked me as well for promoting Doughgirl i assume, yetbif he ran his business like Doughgirl for instance then he wouldn’t have the reviews he has now.

He says thats how you run a business, well i run a business and i do not get paid until i have completed the job and the customer is happy, i do not say pay me now and in 6 months i will do your job, and then go out shopping, eating out and going on holidays, he is simply a fraud and social media should do something about it.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Mystery box awful 😖

I ordered a mystery box from Terry Bakes. Waited ages and the cakes were awful. Cheap, dry and just amateurish. This is NOT a professional trained baker. He and his wife are rude and insulting if you dare to complain about the lack of quality or the wait time. Really horrible experience all round.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

NOT worth the wait.

Ordered when the wait was UPTO 12 weeks but waited way longer. Never had an update from the company. Cakes definitely NOT worth the wait. Even my children didnt like them. Very poorly packaged aswell. Commented my experience on a socail media post as no where to leave a review (until finding here).. my comments got deleted and I now cant find their social media any more. Find this super strange behaviour since am a paying customer. Prior to this i also seen a few customers get rude reply from them and one man got his order refunded after asking how long the wait was. I feel conned out of my money and highly DO NOT recommend. Wish I could give no stars...

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Fell for the hype last year...

Fell for the hype last year.... ordered in August and received in January.

Cakes weren't the nicest at all, my 7 year old didn't even like them which is saying something.

Cookie pie crust was dry, sponge cake was mediocre at best and the other 2, the brownie wasn't even a brownie and can't remember the last one.

This is the only place you will get genuine reviews, for the past couple months I've gotten more and mroe frustrated as his true self comes to light. What was once considered possibly funny is now embarrassing for him.

Language is appalling, his efforts are shocking and the wait keeps increasing.

Please avoid and spend your money elsewhere!

24 January 2026
Unprompted review

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