We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... See more
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Location
Switch locationRoyale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
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See what reviewers are saying
we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... See more
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All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring... See more
Company replied
Everything went well with the party Kids had lot of fun with bowling and the person who attended us was brilliant and very supportive . My one request to management if you can increase the sizs o... See more
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Company details
Written by the company
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Contact info
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, United Kingdom
- 0333 034 6100
4.1
Great
279 reviews
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Reply from Tenpin - Acton
Hi Simeon,
Thank you for your fantastic 5* review at Tenpin Acton! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
There were interruptions while playing…
There were interruptions while playing and one game ended before last finished playing.
But we enjoyed the games.
12 August 2026
Reply from Tenpin - Acton
Hi Shahul, thank you for the 4* review for Tenpin Acton! We're sorry to hear that there had been interruptions during your games, but we are glad that you enjoyed your visit. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk and we can pass this on to be looked into. We hope to see you again soon! Best wishes - Adelaide
Lane 24 camera on touch screen not…
Lane 24 camera on touch screen not working properly
12 August 2026
Reply from Tenpin - Acton
Hi Matthew, thank you for you for your 3* view for Tenpin Acton. We are sorry to hear this! We will be sure to pass your feedback on and thank you for your comments. Best wishes, Jade
Reply from Tenpin - Acton
Hi Yasir, thank you for rating Tenpin Acton 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Reply from Tenpin - Acton
Hello Anna,
Thank you for taking the time to rate Tenpin Acton 5 stars. It is fantastic to hear that your received great customer care! We're so glad you enjoyed the atmosphere. We look forward to seeing you again soon. All the best ~ Laura
My daughter won a prize
My daughter won a prize, then accidentally left it unattended. It got stolen. The venue did very little to appease a crying child. That probably tells you what you need to know about the clientele.
The change machines sometimes worked and when they did, you were forced to take a load of 10p coins that were accepted in about 6 machines.
I felt uneasy and unsafe at this place.
12 August 2026
Reply from Tenpin - Acton
Hello Damon,
Thank you for taking the time to rate Tenpin Acton 1 stars. We are truly sorry to hear about your daughter's prize being stolen and the distress this caused. We also regret that you felt uneasy and unsafe during your visit, and that the change machines were not working effectively. We appreciate you bringing these concerns to our attention. We hope to welcome you back again soon and that the next visit is a more enjoyable experience. All the best ~ Laura
All the staff were rude the light skin…
All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring it over children under 9 were playing didn’t give us children balls and failed to put the sides up until I asked. Terrible service only person who was nice is the lady who brought my food out very disappointed the girl serving drinks would rather chit chat with her colleagues
12 August 2026
Reply from Tenpin - Acton
Hello Linda,
Thank you for taking the time to rate Tenpin Acton 2 stars. Thank you for taking the time to share your feedback regarding your recent visit. We are very sorry to hear about the issues you experienced with our staff's service, the incorrect food order, and the problems with the children's bowling. We will ensure your comments are passed on to the relevant teams for review and improvement. We hope to welcome you back again soon. All the best ~ Laura
Disappointment
My last three visits were fine, but I’ve had a couple of issues with the service.
On my first visit, my food took around an hour to arrive because no one seemed to be aware of my order. It was only prepared after I went to check on it myself.
On today’s visit, I left my almost-full beer on the table after only two sips. When I came back, my table had been cleared and the beer was gone. When I spoke to the manager, I found the response unprofessional and defensive. There was no apology and no replacement was offered.
I hope the team can improve their communication and customer service, and acknowledge when an error is made on their side.
8 August 2026
Unprompted review
Reply from Tenpin - Acton
Hello Peter, Thank you for taking your time to leave us a review from your recent visit to us. We are pleased to hear that your previous visits have been enjoyable! However, we are disappointed to hear the customer service that you've received has not been at our usual high standards. We will pass your comments onto our team, so that this can be looked into. If you would like to discuss your recent visit with us any further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Reply from Tenpin - Acton
Hello Robert, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Acton. We do hope to see you again very soon. Best Wishes - Kimberley
Great experience with the bowling and…
Great experience with the bowling and pool games but the food was pretty good aswell
6 August 2026
Reply from Tenpin - Acton
Hi Kayan, thank you for your fantastic 5-star review of Tenpin Acton! We're so pleased to hear you had a great experience with our bowling and pool games, and that you enjoyed the food too and we hope to see you again soon! Best wishes - Mel
I always come back with joy
6 August 2026
Reply from Tenpin - Acton
Hi Florin
We're so happy to hear you always leave with joy! We appreciate your wonderful feedback. Best wishes - Clare
Another great party 🎉
We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were very kind, professional and friendly. Also, the whole staff such as bar attendances were very polite and helpful. Our guests liked the party, the food.
1 August 2026
Reply from Tenpin - Acton
Hi Boryana, thank you for your wonderful 5-star review of Tenpin! We are so pleased to hear that your children's birthday celebrations at our venue have consistently been well organised and enjoyable. It's fantastic to know that our team's professionalism and friendliness contributed to a great atmosphere, and that your guests loved the party and food. We hope this means you will visit us again soon and we very much look forward to welcoming you back! Best wishes - Mel
Reply from Tenpin - Acton
Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Acton! We are pleased to see that you enjoyed your recent visit to us. We do hope to see you again soon. Many Thanks - Kimberley
Reply from Tenpin - Acton
Hi Hamza
We're so happy you had the best time! We appreciate your wonderful feedback. Best wishes - Clare
Great place for family fun
Great place for family fun, Children friendly place, Friendly staff and lots to play.
6 August 2026
Reply from Tenpin - Acton
Hey Keith, thank you so much for the 5* rating of Tenpin Acton. We're delighted to hear that you had a great time spent with family and that there was lots to do. Hope to see you again soon!
Take care,
Kirsty
Excellent place
6 August 2026
Reply from Tenpin - Acton
Hi Hardik
Thanks for the wonderful 5* rating, we appreciate it. We are also glad you think the venue is excellent. We hope to see you soon for more fun. Best wishes - Clare
Reply from Tenpin - Acton
Hi, thank you for the lovely 5* rating of Tenpin Acton. We're pleased to hear you had an awesome time and we hope to welcome you back again soon!
Take care,
Kirsty
Not good
The lane screen was not working on one of our lanes and I asked a staff member for help, he disappeared somewhere and never came back after 10 mins. I had to go and ask someone else, but they took a while too and we had to wait for this to be finally fixed, before we could start playing on both lanes. It was a waste of time and staff not helpful.
6 August 2026
Reply from Tenpin - Acton
Hi Anita
Thank you for your feedback. We are very sorry to hear about the issues you experienced with the lane screen not working and the delay in getting assistance from our staff. We understand your frustration and will pass your comments on to the team for improvements. Best wishes - Clare
Reply from Tenpin - Acton
Hi Brandon
Thank you for taking the time to leave your feedback. We are truly sorry to hear that your experience with both our food and staff was so disappointing. We understand your frustration and will be addressing these issues internally to ensure improvements are made. We would like to look into this and ask that you email the details to customer.feedback@tenpin.co.uk and use the subject "Review - Acton" Best wishes - Clare
Great and fun to play with a group
29 July 2026
Reply from Tenpin - Acton
Hi Ramy, thank you for the 5* rating of Tenpin Acton. We're pleased to hear that you had a fun time. We hope to welcome you back again for another fun time!
Take care,
Kirsty
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