We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... See more
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Location
Switch locationRoyale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
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we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... See more
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All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring... See more
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Everything went well with the party Kids had lot of fun with bowling and the person who attended us was brilliant and very supportive . My one request to management if you can increase the sizs o... See more
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Company details
Written by the company
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Contact info
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, United Kingdom
- 0333 034 6100
4.1
Great
279 reviews
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Reply from Tenpin - Acton
Hi Hakan, thank you so much for leaving a fabulous 5* review of Tenpin Acton! We are so happy you had the best time and received excellent customer service and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Acton
Hi Hardik, thank you so much for the amazing 5* review of Tenpin Acton! We are so pleased you has such a great time and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Reply from Tenpin - Acton
Hi Matthew, thank you for your wonderful 5-star review of Tenpin Acton! We're so pleased to hear that you enjoyed the excellent atmosphere, food, and drinks during your visit and we hope to welcome you back again very soon! Best wishes - Mel
The bar area needs to have more staff…
The bar area needs to have more staff for speedy service.
10 minutes to get just one drink....can do better.
26 August 2026
Reply from Tenpin - Acton
Hello, thank you for taking the time to leave a review of Tenpin Acton! We appreciate you sharing your feedback regarding the bar service. We are very sorry to hear of the long wait for drinks and we understand this can be frustrating. Please be assured all will be sent to the team for future improvements and we do hope you will still consider visiting us again in the future! Best wishes - Mel
Very bed experience.
Very bed experience.. to staff and all not cooperative & not helpful. One man talks with us Not in good manner.. .. EVER BAD EXPERIENCE
26 August 2026
Reply from Tenpin - Acton
Hi Vikas
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our staff was not a positive one and that you felt they were uncooperative and unhelpful. We strive to provide excellent service, and it's clear we fell short during your visit. Please be assured that your comments will be shared with the team for review and improvement. Best wishes - Clare
Amazing time
Amazing time, very polite, friendly and helpful staff. Me and my niece had an amazing time, great place to go to. Definitely returning again.
26 August 2026
Reply from Tenpin - Acton
Hello
Thank you for your fantastic 5-star review! We are so pleased to hear that you and your niece had such an amazing time and found our staff to be polite, friendly, and helpful. We can't wait to welcome you back again soon! Best wishes - Clare
Great trip
Great trip! Came for my birthday and the staff were outstanding. Helped throughout, sorry forgot their names but they put the transaction through!
26 August 2026
Reply from Tenpin - Acton
Hi Karim
Thank you for your fantastic 5-star review! We're so happy to hear you had a great birthday trip and that our team made such a positive impression. We look forward to welcoming you back again soon! Best wishes - Clare
Poor staff behavior and very old…
Poor staff behavior and very old damaged bowls. You Should replace the old balls.
20 August 2026
Reply from Tenpin - Acton
Hi Ali, thank you for getting in touch! We are very sorry to hear of your recent experience at our Acton venue! We pride ourselves on excellent customer service and so this is very disappointing to see. Please be assured all of your feedback will be sent to the relevant team to ensure future improvements and in the meantime, if you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Acton' Best wishes - Mel
Balls had some flat spots
Balls had some flat spots.
Pool had 3 missing balls and extra ones which meant couldn't play game properly
20 August 2026
Reply from Tenpin - Acton
Hi Lisa, thank you for leaving a 3* review of Tenpin Acton. We are sorry to hear how your experience was impacted by the equipment and we will make sure that the relevant team is made aware. We hope to you see you again soon on another occasion hopefully for a 5* experience. Best wishes-Leila
Everything went well with the party
Everything went well with the party
Kids had lot of fun with bowling and the person who attended us was brilliant and very supportive .
My one request to management if you can increase the sizs of pizza kids are given as it was way smaller and not a filler .
We had a good party
Thanks
15 August 2026
Reply from Tenpin - Acton
Hi Arpit, thank you for leaving a 5* review of Tenpin Acton! We're so glad to hear that your recent birthday party experience was a success and we appreciate your feedback regarding the pizza sizes. See you again soon! Best wishes-Leila
Reply from Tenpin - Acton
Hi Chanelle,
Thank you for your fantastic 5* 5* review at Tenpin Acton! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Reply from Tenpin - Acton
Hi Abdul, thank you for leaving Tenpin Acton a stunning 5* rating. We are so pleased to hear you find our venue great for adults and children alike! We hope to welcome you back again soon. Best wishes - Kaylee
The day i visited my two daughters…
The day i visited my two daughters played a game of bowlimg after we finished our game we ordered food and we were waiting for a long time at our table and we were not given our food so we went up to the counter to ask what was taking g so long and when we asked he asked us we told him our table and he ignored us and continued to do what he was doing so then we went to the lady who was the manager and she went to the boys counter and gave us the receipt that they should.have gave to us in the first place and then after a small argument they told us to get out and gave us our pizza and personally I think that it is very bad customer service and really rude facial expressions
20 August 2026
Reply from Tenpin - Acton
Hi Abduliah, thank you for leaving a review of Tenpin Acton. We are very sorry to hear that the customer service on your recent visit did not meet your expectations. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Acton' for somebody to reach out to you regarding this. Best wishes-Leila
Its was super hot in there no AC
Its was super hot in there no AC. One of my pound coins fell behind the machine that gives you change. I went to go ask for assistance from one of the people that work there and he was very rude and was like no I cant help you you have to do it yourself.
18 August 2026
Reply from Tenpin - Acton
Hi Shakeel, thank you for leaving a review of Tenpin Acton. We are very sorry to hear about the lack of air-conditioning and the interaction with one of our staff members. We will ensure that this is passed across to the relevant team for future improvements to be made. Hopefully, you will consider revisiting us at some point in the future. Best wishes-Leila
Reply from Tenpin - Acton
Hi Maya, thank you for your 5* review of Tenpin Acton! We're so glad to hear that you seemed to find something for everyone in your family. See you again soon! Best wishes-Leila
It was so hot
It was so hot, no working air-conditioning, ruined the whole time there, and we paid for 3 games which we had to finish
20 August 2026
Reply from Tenpin - Acton
Hi Mustafa, thank you for taking the time to leave Tenpin Acton a rating and review. We are truly sorry to hear that the lack of air-conditioning negatively impacted your visit and that your games were affected. We will ensure that your feedback is shared with the correct teams for future improvements to be made. We appreciate you letting us know your feedback and we hope to welcome you back again in the future. Best wishes - Rosie
Bowling lots of problems, food average, service bellow average
Getting worse every time I return
20 August 2026
Reply from Tenpin - Acton
Hi Diana, thank you for leaving a review of Tenpin Acton. We are very sorry to hear about the issues you experienced on your recent visit, especially the fact that the food quality and customer service did not meet your expectations, as well as the issues with bowling. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Acton' for somebody to contact you regarding this. Best wishes-Leila
we had a lovely experience at Tenpin…
we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was well organised. It was a great choice for a children's birthday party with plenty of fun and entertainment. My daughter and her friends really enjoyed themselves and we were very happy with how the day went. Thank you to the Tenpin Acton team for helping make her birthday special.
12 August 2026
Reply from Tenpin - Acton
Hi Kinjal, thank you for your 5* review of Tenpin Acton! It's wonderful to hear about your lovely experience celebrating your daughter's birthday party, especially how helpful and friendly our staff were, how organised the party was, and how much fun your daughter and friends had as a result. We look forward to welcoming you back again soon! Best wishes-Leila
Reply from Tenpin - Acton
Hello, Thank you for taking your time to leave us a great 5* review. We are pleased to hear that you had great fun at our Tenpin in Acton! We do hope to see you again soon. Many Thanks - Kimberley
The burger was not tasty at all
The burger was not tasty at all. We couldn’t eat it, so we left it on the table. We felt like we wasted our money and were very disappointed with the food.
12 August 2026
Reply from Tenpin - Acton
Hi there,
Thank you for your 1* review at Tenpin Acton! We are very sorry to hear that you've not had a great experience whilst on your recent visit to us! Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
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