TenantCloud Reviews 132

I have been using tenantcloud and my experience has been nothing short of excellent, they provides an incredibly user-friendly interface.The financial tracking and reporting tools are robust. I can easily monitor rent payments, expenses, and generate insightful reports.

I've been using tenantcloud for a number of years across multiple investment properties and their UI is very easy and simple to use. I will continue adding properties to my portfolio and continue to use tenantcloud as it allows for seamless integration.

This is my first time having a rental property. This software has made it much easier. Everything is easy to setup. When you have a question the support is very responsive. Highly recommend!

TenantCloud offers much of what most more expensive platforms offer. It is very user friendly and most valuable to me is online payments. Renters can pay with credit card or ACH.

We have been using Tenant Cloud for a few years.
It has been very helpful with communicating, organizing, and recording activity with our tenants. The online payment system saves us time with recording payments and going to the bank. When we had a problem or concern with an issue, their support has been both timely and helpful.

I'm not happy that when changes are made without being notified before hand. I do not like that I can not correct the formatting of the tenant statement. The event is not date specific.

Tenant cloud has revolutionized my business. With being able to manage everything online as well as have my tenants do the same it allows me spend more time doing the things I love.

I've been using Tenant Cloud for about 4 years and have nothing but great things to say about the company. I've had a lot of questions over the years and every time I receive a timely and accurate response from the Tenant Cloud team. Their platform is easy to use, inexpensive (especially for what you get) and gives me nearly everything that I could ask for as a small landlord (5 units).

Good overall and works for my single rental needs. Easy to access on desktop and mobile app to keep track of my property. Invoice for rent payment posts automatically and rent is paid to bank account automatically. My tenant also says he enjoys using the app. Biggest downside is the length of time it takes to receive my rent payments - about 10 days!

Tenant Cloud works great for me as a business with a small portfolio of rental properties that I own and manage myself-and at a price point that really can't be beat. I am able to do everything I need to do within this one program including taking online payments. I love that there are places to put small details such as paint colors in the property records. Very user friendly and the tax reporting is wonderful to be able to just print out at the end of the year and turn in to my tax office.

I’ve been using tanning cloud for almost 3 years now it’s pretty good. There are some things that I would change in regards to the way the interface is and the ability to upload the documents with the higher storage limit. Otherwise it’s a pretty good platform.

We’ve had a great experience with this property managing platform

TenantCloud makes my property management business simple and easy to use. It has been more than 3 years since I started using it and would definitely recommend it to all my friends and family members. Great customer support is another feature I appreciate!

I have used TenantCloud since 2019 and it has been an overall great platform. I have used it to advertise apartments, accept online rental applications, sign leases electronically, allow tenants to pay rent online, keep track of maintenance requests, accounting, and reporting for tax purposes.

I have been using Tenant Cloud for several years and it has been a fantastic addition to the property management portion of our business. The functions are intuitive and helpful in everyday situations. It is easy to collect rent for all of our properties in one location and stay connected with our tenants. The customer support is phenomenal! I am always able to speak with a service rep quickly and they are great at walking me through any issue that comes up.
I highly recommend this software!!

Tenant cloud makes life so easy for an owner and a landlord! Time is free to do other things. Great assistance when you need help.

Love the software. App is limited and finicky at times but website rocks.

Only suggestion is to indicate more seamlessly with Zillow on listings

TenantCloud has made management easy. I was new to being a landlord and explored several software options - this one seemed to be the easiest to use! I've used it to get leads, accept applications, set up recurring billing for rent and utilities, and run reports. I love that I can use TC's templates or create my own for leases, documents, and notices. I highly recommend it to everyone who asks!

I really enjoy having a one stop spot for all of the stuff related to our rentals. Being able to advertise directly from TC either publicly or through a private link is especially useful. I like being able to bill utilities my way, though it would be nice if either I could have the utility amounts inputted automatically from the utility company websites somehow, or if not that way then it would be nice if I could enter everyone's amounts into a spreadsheet and have the invoices sent automatically from that. Overall it's very useful, though it could be slightly more user friendly.

I love the features, but navigation doesn't always make sense. There is a lot of extra clicking because filtering and sorting of invoices, expenses, properties etcetera don't save.