TEKshop Reviews 

1,198
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered products arrive remarkably quickly, function completely as expected, and offer fantastic financial savings compared to shopping with other standard retailers. Consumers also appreciate the exceptionally helpful customer support team and the secure, robust packaging that ensures delicate tech items arrive safely. However, some people mentioned noticing minor cosmetic scratches, small blemishes, or slight packaging wear on their newly delivered electronics. A few reviewers also encountered occasional technical glitches, hardware problems, or minor delivery delays caused by external shipping couriers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items arrive in pristine condition and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals within... See more

Price

Clients share positive opinions on price, highlighting that the costs are very reasonable and often... See more

Service

Customers report widespread satisfaction and praise the efficient service. Consumers highlight helpful staff... See more

Quality

Consumers find quality to be positive, noting items arrive in pristine condition and look completely brand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely flawless — like brand new! I bought a refurbished Lenovo Yoga from TekShop and I am genuinely amazed. It arrived in perfect, pristine condition — not a single scratch, mark, o... See more

Company replied

Rated 5 out of 5 stars

Danny at Tekshop was brilliant. After having had a bad experience on e-bay with a private seller aka scammer I was worried about getting another second hand laptop but Tek Shop were totally profession... See more

Company replied

Rated 5 out of 5 stars

Easy web site. We went for the new option with no box. Great value. Laptop was absolutely brand new. Small issue with the delivery company, not TekShop. And what an absolute pleasure to speak to a gen... See more

Company replied

Rated 5 out of 5 stars

Bought the Acer Predator Helios 16 PH16-72 and it was a GREAT laptop at an AMAZING price. I was unsure at firsr but ever since I haven't regretted it even once for the past 5 months. Recently had an... See more

Company replied


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Electronics Store
  5. Used Computer Store

About TEKshop

Written by the company

Girl in a jacket

TEKshop is a well-known and long-established, independent online retailer offering some of the very best electrical deals to consumers at amazingly low prices.

TEKshop is a family business with over 10 years of experience trading on eBay and Amazon. We aim to offer a wide range of IT equipment and electronics to both home and business users.

TEKshop has gained a commendable reputation for providing quality branded electrical goods, as well as outstanding, industry-leading customer service. This has led to us launching our own online store, our own shop where we can provide the best deals possible and have a little extra flexibility in how we list our goods.

--- Our Current Partnerships ---
HP Business Partner
Lenovo Partner
Dell EMC Authorised Partner
Acer Authorized Partner

--- Business Hours ---
Monday - Friday, 9:00 - 17:00
For any customer support queries, we aim to reply within 6 business hours. Please note, any queries made on the weekend will not receive a reply till the following Monday.

--- Shipping Details ---
Our Couriers: DPD, Royal Mail

All Laptops, Desktops, AIOs, Projectors, Components are shipped DPD Next-Day Delivery, Free of Charge.

Any orders purchased before 2:00 PM (Monday-Friday) are despatched the same day.

--- Contact Details ---
Phone: ‪0115 654 7734‬
Email: Info@TEKshop.co.uk
Whatsapp: 07 565 575 585

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,198)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient

Efficient. Well priced.

27 October 2025
TEKshop logo

Reply from TEKshop

Thank you for choosing to purchase from us! Mark @TEKshop

Rated 5 out of 5 stars

Item as described

Item as described, delivered on time and performed as advertised. I would buy from this seller again.

24 October 2025
TEKshop logo

Reply from TEKshop

Thanks, that's great! Mark @TEKshop

Rated 5 out of 5 stars

Very helpful people

Very helpful people on the customer service phone line

21 October 2025
TEKshop logo

Reply from TEKshop

Thanks so much for shopping with us! Mark @TEKshop

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Fantastic service, delivery and information updates.

13 October 2025
TEKshop logo

Reply from TEKshop

Great to hear, thanks so much! Mark @TEKshop

Rated 5 out of 5 stars

So impressed

So impressed. Great product in perfect condition easy to install everything and delivered really quickly. Very happy thank you ❤️

13 October 2025
TEKshop logo

Reply from TEKshop

So pleased to hear that you're happy with your purchase, thanks! Mark @TEKshop

Rated 5 out of 5 stars

Excellent Customer Service Experience

I recently had the pleasure of working with this company’s customer service team, and I was thoroughly impressed. From start to finish, the representatives I dealt with were incredibly helpful and professional.

The level of support I received really stood out - it’s rare to find such attentive and genuinely caring customer service these days. The company clearly values their customers and trains their staff well.

Based on this positive experience alone, I feel very comfortable buying from them again, as I know now from firsthand experience they have outstanding support and after-sales service.
Highly recommend!

3 October 2025
TEKshop logo

Reply from TEKshop

Thank you so much, we really appreciate your support! Mark @TEKshop

Rated 1 out of 5 stars

Ordered a laptop and the delivery was…

Ordered a laptop and the delivery was made whilst I was on holiday and left by the door, unfortunately when i arrived home the parcel was taken, I was asked to report to the police check cctv from the neighbours and done all of the above when asking for further updates I was told they checked Rightmove and the area was fine, contractors were working at my property and the streets upgrading drainage at the back of the houses I was also asked to see if they had taken it, when I informed TekShop they haven’t been any help just making out it’s my issue as I was away and the door is a safe place to leave it, so just for you to be aware if you’re parcel gets taken they will not accept any responsibility and leave you out of pocket, when it should have been re delivered or left with a neighbour. Will never order again from this site.Just to add a reply Mark when you have contractors at the property not hired by yourself it’s not a safe place, an estate with access to the garden front back and sides most people with half a brain wouldn’t consider safe either, I requested you to block the laptop so it couldn’t be used, so to say it’s apparently been taken when asking for it to be blocked makes sense does it? Please tell the truth you left it outside with contractors working at a property when I was on holiday that you call safe in an easy accessible place, not with numerous neighbours on the estate it could have been given to. Shocking Company so don’t use words apparently when you have left me out of pocket absolute idiot of a boy

7 October 2025
TEKshop logo

Reply from TEKshop

We're sorry for the experience you've had, however this isn't quite true. The parcel was left in what most would call a safe place and it's apparently been stolen. Again, we're sorry for the trouble you've had. Thank you, Mark @TEKshop

Rated 5 out of 5 stars

Great service, great price

Good specification competitive pricing, and kept giving relevant information when asked.
Very professional, with great service, will recommend TEKshop to everybody looking for a reliable and professional company.
Very pleased

1 October 2025
TEKshop logo

Reply from TEKshop

It's a pleasure, thanks Tony! Mark @TEKshop

Rated 5 out of 5 stars

Bought through eBay, arrived next day!

Bought through eBay but arrived next day, works great and brilliant customer service! Not sure what else you could ask for!

26 September 2025
Unprompted review
TEKshop logo

Reply from TEKshop

Thanks so much for the positive feedback Laura and of course we appreciate you buying from us! Mark @TEKshop

Rated 5 out of 5 stars

Good overall service

Good helpful web site. Good tracking of delivery. I was able to check delivery information and the delivery was made at a convenient time. Well pleased with the product.
UPDATE: There was a problem with the mouse and keyboard not working reliably. TEKshop gave good advice to remedy this.

26 August 2025
TEKshop logo

Reply from TEKshop

Great to hear, thanks very much! Mark @TEKshop

Rated 5 out of 5 stars

It was a great web site

It was easy to find what I wanted and to order and pay the way I wanted to to cover myself

22 September 2025
TEKshop logo

Reply from TEKshop

Thanks so much David, most appreciated! Mark @TEKshop

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