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Tedhair Reviews 

96
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly soft texture of the hair extensions and the fast, reliable delivery service that arrives right on time. Consumers also deeply appreciate the helpful communication from the staff and the overall wonderful quality of their purchases. Some reviewers were not happy with the hair quality, mentioning that the bundles felt thin, shed too much, or lacked proper fullness. However, some people mentioned issues with customer service and communication delays when trying to get support. People noted that reaching out for assistance while standing in front of the store proved difficult and unsatisfactory.

What people talk about most

Product

Consumers find product experiences to be mixed regarding quality and expectations. Many customers praise the... See more

Quality

Users consistently share their satisfaction with the overall hair quality, praising it for being... See more

Customer service

Clients share ambiguous opinions on customer service, with many praising the helpfulness and communication.... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting on-time arrivals and excellent... See more

Service

Customers report positive experiences with service, highlighting fast and reliable support alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love the hair. Easy to install bundles and looks amazing. It’s so soft and looks so natural.

Rated 5 out of 5 stars

the came in time for my appointment and the hair is very good , no tangle, no shedding and the curl pattern is very nice .

Rated 5 out of 5 stars

Great customer service with great communication! Hair quality looks great can’t wait to try the bundles out. I will definitely shop again


Company details

  1. Hair Product Store
  2. Beauty Products Wholesaler
  3. Hair Extensions Supplier

About Tedhair

Written by the company

Why Choose TedHair?

17+ Years Expertise: Leading global manufacturer providing top-tier 100% Virgin Hair & HD Lace Wigs directly from our factory to you.

6 US Showrooms: Massive local inventory across the United States supporting salon owners, stylists, and entrepreneurs.

⚡ Local Pickup Service: Order online and pick up at our nearest US showroom within just 2 hours—completely free of shipping costs.

Wholesale Advantage: Flexible custom production, stable large-scale supply, and premium bleaching capabilities (up to #613 & #27).

Free Local Pickup in 2 Hours

Available at all 6 US Hubs.

Order online & pickup locally in 2 hours to save on shipping! Plus, shop with 100% confidence with our risk-free 7-day return & exchange policy.

Contact info

4.1

Great

TrustScore 4 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(96)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

Hair wasn’t as expected

Hair wasn’t as expected. Ordered raw and quality did not feel or smell raw. Washed them before putting in and the quality felt synthetic all around. Definitely not pleased

13 August 2026
Tedhair logo

Reply from Tedhair

Dear Friend,

Thank you for sharing your feedback. We’re sorry to hear that the hair did not meet your expectations. We take concerns about product quality seriously and would like to better understand your experience. Our sales team will reach out to you to review the details and see how we can best assist you.

Thank you for giving us the opportunity to look into this matter.

TedHair Team

Rated 1 out of 5 stars

After 8years ill NEVER shop again

I was given a $10 credit due to the store giving me the wrong closure, granted it was given a while ago and not used because the store did not accept it when I went back and was told I’d have to use online, when I finally went to use it online I was rejected the credit. Next my order came with a frontal instead of the closure I ordered. I expressed I needed immediate shipping because I had a client that week. Now they asked me to keep the incorrect item because it’s worth more. I rejected that, I do not install frontals and my client does not want it. I expressed that and it takes almost 12hrs for a response. Lastly I was finally given a response and they told me to go over an hour away to the store and purchase a new one and ship the other back. I Nextel was asked to ship the other back, and upon retrieval they will wait then ship
Out the closure. I’m not sure what they so not understand but my client is traveling to me in now 2 days! I have used this company for a few years and the quality has changed. I tried to get the kinky straight before and it was extremely silky with crinkles, I’ve also expressed to them these issues. At this point be very careful with this company! They pay for their reviews as well as advertisement. I worked with them a few years ago and was paid $300 to use my Facebook account! I had no problem then because I stood by the company and quality. Now things have changed I suggest in Atlanta you shop with the other leading companies minutes up the street from them because you’ll be satisfied and if mistakes happen the other companies will rectify it with pleasure.

11 August 2026
Tedhair logo

Reply from Tedhair

Dear Customer,

We sincerely apologize for the incorrect item you received and the inconvenience this has caused, especially given the timing of your client appointment.

Our team has provided a prepaid return shipping label, so you will not be responsible for any return shipping costs. Once the incorrect item is returned, we will arrange for the correct closure to be sent to you in accordance with our return and exchange process.

We understand how important timing is for our professional customers and regret the disruption this order issue has caused. Thank you for your patience while we work to resolve this for you.

TedHair Team

Rated 2 out of 5 stars

Wig ordered not full

The hair advertised is not what I received. The hair seems less full and the curls are tighter. I was hoping for a fuller wig. The delivery wasn't bad.

10 August 2026
Tedhair logo

Reply from Tedhair

Dear Friend,

Thank you for sharing your feedback. We’re sorry to hear that the wig did not meet your expectations in terms of fullness and curl pattern. We take your feedback seriously, and our team will reach out to you to better understand the issue and assist with a suitable solution.

Thank you for giving us the opportunity to address your concerns.

TedHair Team

Rated 1 out of 5 stars

Do not waste your money on this hair

Do not waste your money on this hair. If I could post a picture of the bundles I would. The hair is thin this place is a scam they are both f like what they advertised. The response that was given to me is false they won’t even respond to my request I have been trying to reach someone for 4 days now and have yet to make it right

12 August 2026
Unprompted review
Tedhair logo

Reply from Tedhair

Dear Myracle,

Thank you for sharing your feedback. We’re sorry to hear that the hair did not meet your expectations. We take your concerns seriously and would appreciate the opportunity to better understand the issue. Please contact our customer service team so we can review the details with you and provide further assistance.

Thank you for giving us the opportunity to address your concerns.

TedHair Team

Rated 3 out of 5 stars

The customer service is great

The customer service is great, however the hair is not. I ordered 18, 20, 22 Cambodian body wave and the hair texture was the first thing I noticed. Then. The bundles are not as full as advertised, will definitely have to purchase another bundle for my hair to be full. Lastly, the hair is not full from weft to tip. When stretched, tons of shorter hairs fall short of the indicated length, leaving thin tips. Maybe it’s just my experience, but I am not happy with this hair.

28 July 2026
Tedhair logo

Reply from Tedhair

Dear Friend,

Thank you for your honest feedback and for recognizing our customer service. We're sorry to hear the hair didn't meet your expectations. Our sales team will contact you shortly to learn more about your experience and work with you on a suitable solution. We truly appreciate your feedback and the opportunity to improve.

The TedHair Team

Rated 5 out of 5 stars

Quality Bundles

I choose 20’ Kinky. best decision I’ve made. The product came in the mail within 2weeks on-Time. Upon arrival the bundles came with a strong factory smell which I personally am not a fan of but if you’re anything like me, I prepped the bundles before install.

Day 2 , My stylists complimented the bundles during and I quickly gave my referral which we love.

Fast forward 1 month later I finally took my install out. Tedhairs customer service was a 10 stars.

Anyways I’m done yapping I’m finna prep this bundles and repeat! Thanks

30 July 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this hair

I absolutely love these hair bundles! They were great quality, had only a slight smell at first, and it went away after the first wash.
I also added highlights, and the bleach took very well. Even after bleaching, the hair stayed soft and silky.
Overall, I’m beyond happy with my purchase.The quality exceeded my expectations, and I will definitely be purchasing from this company again. Highly recommend!

22 June 2026
Unprompted review

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