Taylor Wimpey Reviews 

You should be ashamed of yourselves. You have built properties (2021) that are impossible to cool unless air conditioning is installed. You let all the landscaping die, when we are in desperate need of those trees to grow and create at least some shade in years to come. How dare you take people's money for a home that may be warm in winter but is unbearable in summer - global warming is not a new concept. On top of that, your bricklaying is awful, I had reverse polarity electrics AND in several homes on this estate your builders forgot to connect the extractor fans!!!!!! I would never recommend you in a million years.

The sales and after sales team at The Asps Warwick have been brilliant. They are in the ball, very helpful and the are delivering great customer experience

Avoid buying a new build from Taylor Wimpey — our experience has been extremely disappointing

We bought our Taylor Wimpey home in 2023 and, unfortunately, the issues started almost immediately. Within the first few months we experienced multiple problems that took months of chasing and repeated visits to resolve.

One ongoing issue was with our front door. After repeatedly reporting the same problem, one of Taylor Wimpey’s tradesmen behaved aggressively towards me while I was holding my newborn baby. After that experience, we stopped pursuing that particular issue because the process had become so stressful.

The biggest concern has been our dormer window, roof and installation. Just over two years after moving in, we discovered a significant amount of rainwater entering the property through the dormer window. We reported this in November 2025 and, despite months passing, we are still waiting for a proper resolution.

At this stage, it is clear that there are serious installation issues with the dormer, roof and window. We have reached the point where we are accepting a silicone patch repair simply to close the matter, fix the internal damage, and allow us to move on and sell the property.

The wider estate has also been a huge disappointment. The promised landscaping and playground facilities have not materialised, leaving the development feeling unfinished and falling far short of what was sold to buyers.

Buying a new home should mean peace of mind, quality, and support when things go wrong. Our experience has been the opposite — months of chasing, unresolved issues, poor communication, and a lack of confidence in the workmanship.

I would strongly encourage anyone considering buying a Taylor Wimpey property to do thorough research, speak to existing residents, and think carefully before committing.

We are absolutely delighted with our new build home. From start to finish, the whole experience has been fantastic, and we couldn’t be happier with the quality, finish, and attention to detail throughout the property.

The house has been beautifully built, with a modern design, excellent layout, and everything finished to a really high standard. It already feels like home, and it’s clear that a lot of care and pride has gone into every part of the build.

A special mention has to go to the amazing team involved. Everyone we dealt with was professional, friendly, helpful, and always willing to go the extra mile. Their communication, support, and commitment made the whole process smooth and enjoyable.

We would highly recommend them to anyone looking for a new build home. Thank you to the entire team for creating such a wonderful home for us.

Good experience with our Sales Consultant Chris!

From my first viewing of the show house to making the reservation of my new home the staff were so helpful. Their customer service is superb and they were so thorough with all the details they had to go through at the time of reservation. Very approachable and friendly people.

From start to finish Emma and James at Taylor Wimpey’s Wetherby site “Swinnow Park” were fantastic. After very difficult dealings with solicitors all the team from the cleaning staff, site managers and sales guided us through the process to ensure moving in day was as stress free as possible despite lack of commutation from solicitors. I also cannot fault the workmanship as everything is thoroughly inspected upon completion. Thanks to the guys at Swinnow Park Wetherby. We found our forever home.

From what I see and as far as I am aware it looks like Taylor wimpey is about to go out off business. As they are now stopping to pay sick pay for everyone which is against their own benefits policy. They treat people unfairly and only pay minimum wage to people who are working over time. They treat their employees unfairly and very disrespectfully. Also the general manager treats people like his own property.

⭐⭐⭐⭐⭐ Excellent support and guidance throughout our first home purchase

We would like to sincerely thank the Taylor Wimpey team at The Copse at Woodlands Chase, Whiteley, Southampton for their outstanding support throughout our first-time buying journey. From the very beginning, they have been extremely helpful, patient, and professional in explaining every step of the process and providing all the details we needed.

Buying our first home was a very important milestone, and the team gave us great confidence and reassurance through their knowledge, transparency, and friendly approach. They always took the time to answer our questions, explain everything clearly, and ensure we felt comfortable and well-informed throughout the process.

We truly appreciate the dedication, patience, and support provided by the team. Their approachable nature, confidence, and willingness to help made our home-buying experience much smoother and more enjoyable.

Special thanks to the team at The Copse at Woodlands Chase – Whiteley, Southampton, for being so approachable, confident, and supportive throughout our journey. We would highly recommend Taylor Wimpey to anyone looking for a positive and reassuring home-buying experience.

Lovely service received so far. Susan at Burdon Fields has been very helpful.

First class knowledge and appreciation for our needs from the dargavel team

Excellent reservation process - Michelle at Kenton Bank Meadows was amazing ! ✨✨

Very friendly and efficient. Forth coming with information and great communication

The whole team so far at Northfield View Stowmarket have been amazing I couldn’t want for better service. In particular Jacky.

Gill at Taylor Wimpy was really helpful and guided us properly throughout our journey of buying a property with them. Her communication , understanding and delivering information skills are brilliant and noteworthy. Glad to choose Taylor Wimpy as a first time buyer.

Fully supportive every step of the process which at times was overwhelming for me selling and buying in one process solo. Someone was always available to provide information and advice. Special mention to Ian who with Emma suggested a beautiful property and made what was an emotional move much easier.

In memory of Bob

From the day we visited the sales office in Clitheroe Sam and Alison have been excellent. Apart from being friendly and welcoming they were helpful, knowledgeable and totally professional and have made the journey for our purchase smooth and stress free. They are a great team and in our opinion, a valuable asset to Taylor Wimpey.

Very disappointing after-sales service – be careful before buying

I purchased a bungalow from Taylor Wimpey at the Lockside Wharf development in Stratford-upon-Avon, and my experience has been extremely disappointing.

After moving in, I discovered that there was no shaver socket in the bathroom. I contacted Taylor Wimpey and even offered to pay for the installation myself, but my request was refused. This was particularly frustrating because their website states that bathrooms are provided with a shaver socket.

Another major issue is the garden. Before I purchased the property, I raised concerns about the slope and was told by the sales office that there would only be a slight gradient. However, the reality is very different. The garden is uneven and becomes extremely steep from the middle to the end. I believe I was misled regarding the extent of the slope.

When I raised this issue with Taylor Wimpey, they refused to help and simply stated that I had signed the documents. I found this response very disappointing and feel that the information provided before purchase did not accurately reflect the finished garden. Prospective buyers should be very careful and ensure they fully understand what they are agreeing to.

Dealing with Taylor Wimpey often feels like a constant battle. They seem to have little regard for customer satisfaction and no longer appear to care about their reputation. As a homebuyer, I expected much better service and support.

To make matters worse, my neighbour purchased a property from Miller Homes, and the difference in customer care has been remarkable. Miller Homes have been far more responsive and have looked after their customers’ needs much better. In comparison, my experience with Taylor Wimpey has been extremely disappointing.

If it were possible to give less than one star, I would. What should have been an exciting experience buying a new home has instead been overshadowed by poor after-sales service, misleading information, and a lack of customer care.