Taylor Of Old Bond Street Reviews 

530
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the traditional grooming items, noting that a very small amount goes a long way and leaves sensitive skin feeling remarkably smooth and comfortable. Consumers frequently mention fast, prompt delivery times and truly appreciate the smooth online shopping experience provided by the helpful team. Some reviewers were not happy with delayed communication or unexpected customs expenses regarding their international package shipments. A few customers also noted noticeable formula changes in familiar products or experienced issues with specific items during travel.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the high quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping, prompt... See more

Order

Consumers find order satisfaction to be high, frequently highlighting easy online purchases, prompt... See more

Service

Clients share positive opinions on service, frequently praising outstanding experiences, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As i had some stock of shaving cream i have just had two shaves with this new product. both shaves have been comfortably close, day lasting, & most importantly, suiting my very sensitive skin. I am... See more

Rated 5 out of 5 stars

We are all in love with the sandalwood fragrance, that is myself husband and teenage son! So far I have bought the shower gel, soap and small aftershave oil. All the products are exceptional. Will b... See more

Rated 5 out of 5 stars

Due to postal error my package was posted to a vacant property post box to which I have no access! However contacting you to explain the situation you kindly agreed to resend my package . Too which I... See more

Rated 5 out of 5 stars

Been using TOBS for the last 20 years and still come back. Their grooming products are excellent and really set the gold standard in the UK. I know if I buy from them the quality will be good and I do... See more


Company details

  1. Toiletries Store

Written by the company

Established 1854 in London. Shop online for luxury shaving brushes, razors, shaving sets, shaving mirrors, shaving soaps, shaving cream, aftershave and cologne.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

530 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(530)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I used the wrong card

I used the wrong card. I left a note to say so but being the weekend I didn't expect a reply till Monday. The response came early Monday they realised what I wanted, cancelled the first payment and allowed me to pay by different means.

25 October 2025
Rated 5 out of 5 stars

Great Shaving Products

I have used Taylors of Old Bond Street products for a number of years, This order was for
- Sandalwood Pre-Shave oil: First time I have used it. It is not an essential shaving product but very pleasant to use nonetheless.
- Sandalwood Shaving Soap refill: This has been my favourite shaving soap for many years. It gives gives a rich lather easily & that makes shaving a joy. A refill lasts many times longer than any other shaving soap I have ever used and that makes it great value for money.
- Traditional Shaving Soap Refill: This is excellent - the same quality as the Sandalwood Shaving soap and lasts as long. I decided to give it a try and it is great but my my personal preference is for the aroma of the sandalwood.

Taylors post promptly and the order arrived quickly so its online sales operation works well

24 November 2024
Rated 5 out of 5 stars

OUD aftershave

Wow. The OUD luxury aftershave is terrific and will be my only aftershave from now on.
I also spray it on my arm when I go to sleep.
Hopefully this company will add more OUD products to their current line up.
10/10

12 October 2025
Unprompted review
Rated 5 out of 5 stars

First timer…

I went for my first shave and had a truly amazing experience! I’ve you’ve never had a formal shave - time to go an have one!

26 August 2025
Rated 5 out of 5 stars

Great quality making a shave much easier

Have always found your shaving creams to be of fantastic quality and always make sure I have a new pot to hand. Very easy to order online, quickly arrived and very well packaged. My introduction to you was a chance encounter when I walked past your shop one evening, had to go back the next day when open. A really good experience

25 July 2025

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