taylormorrison.com Reviews 

96
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Taylor Morrison Homes are a Plumber's Paradise. If you are an experienced plumber, you can get much work correcting the leaks and faucet blow-outs and doing complete re-pipes. If you are a novice pl... See more

Rated 3 out of 5 stars

The financing part was not what we expected. Lots of repetitive duplication of document paperwork and bank statements over and over and over. We are a high credit, medium adequate income family and t... See more

Rated 1 out of 5 stars

I deeply regret hiring this contractor. I needed help of a private inspector to check my house. Otherwise I wouldn't have known that I had gas leaks, broken trusses, cracked tiles, and almost no insul... See more

Rated 1 out of 5 stars

Aren’t Taylor Morrison the cockroaches that took that bloke to court, for doing his job as a ‘house inspector’ highlighting the poor quality of TM’s work. If it weren’t for his channel, only people... See more

1.5

Bad

TrustScore 1.5 out of 5

96 reviews

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1.5

All reviews

(96)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Evidence of Taylor Morrison breaking contract

Hello, all

I have volunteered to help the Florida and U.S. Attorney General gather information on Taylor Morrison breaching contract and abusing their warranty's arbitration clause. If you have any data you would like to share please contact me directly. I have already gotten responses from over 400 people!

1 April 2024
Unprompted review
Rated 1 out of 5 stars

If you're considering buying…RUN!

If you're considering buying from this company, think again--and RUN!

If you're currently under contract with them, break it and RUN!

They do not stand behind their work. Instead, they argue, refuse to honor their commitments, and blatantly disregard the obligations outlined in their contracts. They treat your home as if it were low-priority housing, even if you've spent upwards of $1 million on it.

Their so-called "home warranty" is nothing more than a tool to dismiss your repair requests, leaving issues unresolved. Their "standards" are practically nonexistent. They hire inexperienced workers who lack the necessary skills and knowledge. They make promises to fix issues but later deny ever agreeing to anything.

The bottom line: they will ignore you, betting that you'll eventually give up out of frustration.

Take it from the many warnings shared here--proceed at your own risk.

24 January 2025
Unprompted review
Rated 1 out of 5 stars

I went to purchase an attached home…

I went to purchase an attached home from Aurora Highlands Colorado. My mom has stage 2 breast cancer going through Chemo so I went looking for one level homes where my mom can feel at home again with just one floor (as she cannot do stairs anymore). I was told to start a build they needed 30K (my life savings but I’d do anything for my mom) so I put the money down. Next thing I know someone else put 30k down on the same house I did but supposedly faster than me. So the lady selling homes within said her boss will not open new lots so I had to take an already started, already picked out appliances and the whole show…. They said you are already passed your limit to get your money back so for my mother we decided okay that’s fine we don’t want to lose our money. 3 days before singing Taylor Morrison calls me to say.. we are cancelling your contract and keeping your money because you didn’t sell your townhouse. Now as the process goes from the moment I put my money down… finance would not call me back/email me for questions I had.. I got “out of the office”, went every week to look at house we were so excited about. Basement had huge puddle of water from a busted pipe coming from master bathroom toilet.. rotting the floor entirely where the toilet was at and the entire basement ceiling… I turned that in and it was said they would fix it but day of walk through the floor was never fixed and had to be replaced entirely.. Taylor Morrison would hug my mom as we came to visit the home and be so kind yet the straight up took my money that I needed for my mom… said they would give us a year to use our 30k but now nobody will even view my townhouse since this all began.. may have been coincidence, but just seems to weird as I was taken for my money..

28 October 2024
Unprompted review
Rated 2 out of 5 stars

Taylor Morrison Not Trustworthy

I'd be very careful before purchasing a town home and Taylor Morrison's Artisan lake subdivision. We're not supposed to be responsible for anything on the outside now we're responsible for everything including the fact they want us to pay $120,000 to repair the plastic fences that will only get ripped down the next time. Parking is very poor here they threaten to tow.

14 December 2024
Unprompted review
Rated 1 out of 5 stars

Such a huge scam

Such a huge scam! Building million dollar homes and such low quality work and materials. So highly disappointed to be in such a reputable community under such a horrible builder. Our neighborhood is literally filing a lawsuit against them for such bad work.

27 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible quality builds with dangerous…

Terrible quality builds with dangerous violations: incomplete leaky gas lines, unsecured truss members etc. Taylor Morrison builders will also attempt to halt certain inspections from being completed and go after the inspectors licenses when the results of the inspections are made public. If you value you and your family's safety stay away.

7 June 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed Taylor Morris Customer

I come from a family of home builders and have purchased many homes. Against my better judgment, I bought a Taylor Morris home in the Tribute in August of 2022. I reached out to the warranty team in May of 2023 as I was noticing severe eroding of the stone. TM and the stone representative came to meet with me. Essentially, the stone rep said it was expected to see some erosion and if it continued for 3 years, they would review it again. I told TM I didn't agree that the erosion in that period of time was normal. However, they and I agreed to keep watching it for a year with the expectation that the erosion would subside. After a year we would align on stones that were significantly eroded and TM would replace them. Unfortunately, as I suspected, the stone has continued to erode (it was worse in April 2024). There continues to be new stones monthly with noticeable deterioration. I am asking for TM to correct this issue as I believe the stone used is inappropriate for this application. It has been 2 years and I am still having additional stones exhibit severe erosion. Some have completely eroded (all that is left is the mortar). My home valuation is being negatively impacted by this misapplication of the stone. I will reach out to TM’s president to see if they care about their customers and/or TM’s image.

12 August 2024
Unprompted review
Rated 1 out of 5 stars

I bought a $1M house from Taylor…

I bought a $1M house from Taylor Morrison, they probably spent $100k building it, hiring the lowest skilled labor and providing the worst warranty experience during and after the construction process. I am considering taking legal action, so are other neighbors in this subdivision. They are worse than DR Horton

9 November 2023
Unprompted review
Rated 1 out of 5 stars

Taylor Morrison...low quality/poor warranty

We sent the following statement to T-M in July, 2024:
"We have built two houses prior to doing business with Taylor Morrison. Based on our prior experiences with other home builders and based on your company's response to our complaint, (a) we judge Taylor Morrison home construction quality to be low, and (b) we judge Taylor Morrison warranty coverage to be inadequate. Contrary to your company's marketing hype, our personal experience shows us that your company builds a house with a very low-grade exterior subject to visible deterioration in a time-span that is much shorter than it should be. Further, your company does not proudly stand behind its product or workmanship.

We will use all the communication tools at our disposal to share our extremely disappointing experience with Taylor-Morrison Home Construction."

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, I went to purchase a home. At first seemed on the level. We negotiated a price, and went to the draw up the contract. Well the Agent at the new build vanished and would only text us. We chased him for a week and he kept saying yes the house is yours (all in writing). Well, I blocked my number and called in. I got his partner at the new build site. I asked about the house and he said Oh we sold that. Cowardly, I called their corporate office and they said the VP would reach out. Well its a month later I thought lets just see whatever happen. Called their corporate office and asked why the VP never called. She said the VP closed this out because he spoke to you already. Very shady please be careful

30 May 2024
Unprompted review
Rated 1 out of 5 stars

We really tried

We let the Taylor sales folks know we were ready to move on ordering a new build. We just needed the price. That's when weeks of being jerked around began. The sales folks act like they're giving away gold to answer that simple question. We had to give up and move on. If they treat customers that bad before the contract, imagine how bad it will be after.

22 May 2024
Unprompted review

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