Although the company were excellent in terms of delivering the item. After our project fell through they would not accept a return of the item despite this being at their discretion and the item being... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Although the company were excellent in terms of delivering the item. After our project fell through they would not accept a return of the item despite this being at their discretion and the item being... See more
Company replied
Fantastic service! I placed the order online, paid for it and realised I hadn't checked the arrival date but needed it promptly. I sent an email querying eta and had a response within 20 minutes from... See more
Found the rather non standard ss sink unit I was struggleing to find, was prominent on thier website , a few days later & as promised it arrived in the time slot allocated . Just what I needed for thi... See more
Despite .ie web page this outfit is based in England. Your legal right to return online goods purchased within 2 weeks are at Customer's expense , I've been quoted between €25 and €100+ ( dhl) to ret... See more
Taps 4 Less Ltd are the new owners of the taps4less.com website following the previous owners, DIY Trader going into liquidation back in December 2012. We have been trading with the taps4less.com website since March 2013. We understand that past customers have not had a good experience with taps4less.com, however we would like to let people know that we are in no means associated with DIY Trader and their dealings with the website.
Unit 2, 2M Trade Park, Beddow Way, ME20 7BT, Aylesford, United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The way to know a great company is how they deal with you when you have a problem. I bought a shower enclosure which was damaged when the plumbers went to fit it and the glass shattered. Connor dealt with the problem immediately and arranged a replacement which arrived within a few days. Great to deal with, excellent customer service
Falsely claiming to be in ireland/Irish company. In fact uk company. Do not reply to contact form had to call a number of times, eventually told my order had been missed and tap was no longer in stock. Asked for refund, hoping it will come soon.
Excellent service. Taps identical to what was shown on website. Great customer service, helpful and polite.
Excellent service. Real expertise and great advice. Very helpful staff too. Highly recommend.
I have dealt with Conor on a number of occasions and always found him helpful & knowledgeable. Also recently a tap gave problems after 18 months use, as requested I forwarded a few photos of the tap and an upgraded model arrived by return without any hassle! How’s that for customer service?
Excellent customer service. The extractor fan I ordered arrived as promised and worked perfectly. Happy to recommend.
Taps 4 less sourced the shower part I needed effortlessly. Delivery was super quick. Would recommend to othera and also shop with them again. Thanks again. 😊
Absolutely first class help, service and delivery.Well done Ian and Connor!
When I first bought my item, ordering was easy and delivery was fast. Unfortunately I found a fault with the item but the customer service I received was second to none. I will absolutely buy from Taps 4 Less again.
Brilliant service
Very competitive rates, arrived quickly
Connor was brilliant sorted everything on the phone
invoice sent by return ,on line
would recommend these
all round good egg.
Regards Andy
Excellent value for money accompanied by a prompt delivery service !! Highly recommended !!
Thank you guys great work and service items arrived on time as expected.
PLUMBER over 30 years in the trade
Having placed an order with bathshack which didn’t arrive after over 3 weeks I i contacted taps4less and was told by Connor the items bathshack hadn’t been able to deliver would be with me in 5 days AND THEY WERE great service with continuous communication by e mail
Amazing customer service and best price point especially if your looking for good quality brass taps . Can’t recommend this company enough. Excellent product and service 🙌🏼👌🏽
Brilliant service with bonus of free delivery to Ireland! (Irish sellers can't offer free delivery and yet this UK based seller can do free delivery to Ireland). Great product, got exactly what I ordered. Prompt delivery via one of the better delivery service providers. No hidden charges. Highly recommend this website and company in Kent.
Excellent customer service from Taps4Less
Assistant Connor went above and beyond to assist me with a repair to taps bought more than 10 years ago.
Very impressed
This is my first time buying from this company and I have to say they have been excellent to deal with .I ordered a shower door on Wednesday and got a phone call from their office the next day to tell me my order would be delivered in 4 days to county kerry in Ireland It arrived Tuesday morning and it was really so well packed their was never a danger of it being damaged. I would recommend this company to anybody who needs bathroom equipment
Great taps at lower than trade price, excellent !
If you're looking for a quality product at a reasonable price with a speedy delivery then taps4less.ie is the right supplier! There was an issue with my product ( delivery company's fault), but taps4less.ie stepped up and sent a replacement right away without any hassle! Their customer service is second to none and I would highly recommend this company!!!
Ian helped me a great deal when I was trying to buy my kitchen tap and also my bathroom sink tap when I needed some technical help.
I would recommend thoroughly to anyone else. Good prices as well v competitive!
Thanks Ian
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.