Taps 4 Less Ltd Reviews 92

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Although the company were excellent in terms of delivering the item. After our project fell through they would not accept a return of the item despite this being at their discretion and the item being... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! I placed the order online, paid for it and realised I hadn't checked the arrival date but needed it promptly. I sent an email querying eta and had a response within 20 minutes from... See more

Rated 5 out of 5 stars

Found the rather non standard ss sink unit I was struggleing to find, was prominent on thier website , a few days later & as promised it arrived in the time slot allocated . Just what I needed for thi... See more

Rated 1 out of 5 stars

Despite .ie web page this outfit is based in England. Your legal right to return online goods purchased within 2 weeks are at Customer's expense , I've been quoted between €25 and €100+ ( dhl) to ret... See more

Company details

  1. Bathroom Remodeler

Written by the company

Taps 4 Less Ltd are the new owners of the taps4less.com website following the previous owners, DIY Trader going into liquidation back in December 2012. We have been trading with the taps4less.com website since March 2013. We understand that past customers have not had a good experience with taps4less.com, however we would like to let people know that we are in no means associated with DIY Trader and their dealings with the website.


Contact info

3.4

Average

TrustScore 3.5 out of 5

92 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Although the company were excellent in…

Although the company were excellent in terms of delivering the item. After our project fell through they would not accept a return of the item despite this being at their discretion and the item being in perfect condition. I had to ring a number of times to eventually be told we couldn’t return.

20 April 2026
Unprompted review
Taps 4 Less Ltd logo

Reply from Taps 4 Less Ltd

Not sure on the 1 star negative review as we delivered the goods to you back in January. All was good then, but wanting to return after 3 months and we declined isn't fair on us. There isn't many companies I know of that would allow returns 3 months outside their returns date.

As the above review states, 'excellent in terms of delivering the item'. I'll leave our clients to review the comments and make up there own minds.

Regards Taps 4 Less.com / Ian Goble

Rated 1 out of 5 stars

customer service

had serious problems with the tap i purchased ,i was under pressure to complete the kitchen before xmas so i contacted the company and politely asked for advice the guy said he would check it out for me and ring me back , he never did. i ended up having to rip it out of the wall and replace it . BE AWARE OF THIS OUTFIT 2 problems quality and lack of customer care

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

Really excellent service. Great products. Good packaging, prompt delivery. Nothing too much trouble for Connor.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! I placed the order online, paid for it and realised I hadn't checked the arrival date but needed it promptly. I sent an email querying eta and had a response within 20 minutes from Connor (very polite) who advised they'd ship it to arrive for tomorrow- and DPD delivered early next morning! Just amazing service and one of the most quickest deliveries I've ever had on a standard delivery. Oh - and the product was top quality too!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service from Taps4Less

Connor and Ian at Taps4Less have been great - I had an issues with two water filter cartridges that I ordered being faulty - they leaked. Ian quickly sorted two replacements and got them sent out at no extra cost and the replacements were a different batch and didn’t leak. Connor followed up my queries very quickly. Great service from Taps4Less and would use again.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Taps 4 less outstanding !

Conor was absolutely brilliant!
I originally bought from Victoria pluming, they said 2 day delivery which turned into 2 months! ( after they took my money) Ordered from taps 4 less (which were actually less £40 saved) they arrived as promised next day delivery, i’m a tradesman so won’t be ordering from victoria plumbing ever again go straight to taps for less now better performance cheaper and they do exactly what they say there going to do !
Tap 4 less 1-0 victoria cr@p
Man of the match , Conor !!!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and fast when I called up…

Very helpful and fast when I called up to check stock and ask about fittings for taps. Very honest and upfront. Made sure that I had all that was needed. I’ve had all bathroom and kitchen/utility taps and showers from them. Top quality taps and showers! Great for hard to find antique/period look fittings. Fast delivery and no hassle with customs to rep of Ireland. Decent prices too. Only place to go!

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Very competitive price on the item I needed for a client's bathroom. Delivery charge was modest and significantly less than expected. Item arrived quickly. Many thanks.

28 October 2023
Unprompted review
Rated 5 out of 5 stars

REPLACEMENT BATHROOM TAPS

I ordered bath taps with shower attachment. Order went through OK and taps received quickly. Then bathroom hand basin taps needed to be replaced and nothing was too much trouble for Connor who sourced me the matching basin taps and sent them really quickly too. Brilliant. Great customer service. Happy customer. June 2023 - M Kennedy

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service & Fast delivery to IE

Connor & Ian were very helpful. They promptly replied to all my queries about availability of aged brass Perrin & Rowe Tap, lead times, & delivery to IE. Competitive price on an expensive/top quality tap. Order date to to delivery date was 6 days (included free delivery). Will be a returning customer.

23 May 2023
Unprompted review
Rated 3 out of 5 stars

Delivered to wrong address after I had…

Delivered to wrong address after I had confirmed the delivery address and was told it would be delivered here. Had to drive 1 hour to collect when it should have been delivered to my home.
Apart from that Staff on phone and email very helpful.

16 June 2022
Unprompted review
Taps 4 Less Ltd logo

Reply from Taps 4 Less Ltd

Hello Stephen,

We really do appreciate your honest feedback, so thank you for taking the time to do this for us. Sorry that we had sent your delivery to the invoice address instead of delivery after confirming via Email when the order was placed.

I can see that once noticed we had offered to rectify this but wasn't in the time scale you required.

Please accept our profound apologies for what has happened, the heat must have gotten to our staff that day.

Kind regards,
Customer Service

Rated 5 out of 5 stars

Great service

I was really happy to order the co2 cylinder and filter from taps4 less. Received promptly.
No complaints. Will definitely use again.

24 February 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

I had been searching all over Ireland for a cartridge for my kitchen sink mixer tap - to no avail. I went online and contacted three UK based plumbing suppliers with specialisms in tap accessories. Two tried but failed. However Connor in Taps4less.ie worked with me by taking my numerous phone calls, sending me emailed pictures with dimension of various cartridges until we got the right one. It was posted out and arrived in Dublin 2 days later. This saved me removing a granite worktop in my kitchen should I have needed to replace the tap, at substantial expense and needless to say a lot of stress!!
All I can say - Thank you Connor

8 February 2022
Unprompted review
Rated 1 out of 5 stars

Avoid - Horrible company to deal with

This company is truly horrible. They pretended i signed for a parcel when i didnt do so, they refused to give my money back for months (including when done as a chargeback through my bank), i have send hours chasing them, they have zero customer service. The worst experience and worst treatment i have ever received from a company. Avoid at all costs. Thankfully i got my tap else where and have it installed for over a month, but taps4less still refuse to refund my money giving all sorts of rubbish reasons for the past 8 weeks. See line on previous feedback left below, that was over a month ago and they still pretend they dont know where their tap is, so therefore cannot refund my money. Complete thieves.

23 December 2021
Unprompted review

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