Tom and Izra provided outstanding service throughout my car‑buying experience. They were knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than pushing a sale.... See more
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Tom and Izra provided outstanding service throughout my car‑buying experience. They were knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than pushing a sale.... See more
Company replied
Muhibur and Thomas sold me a car and the experience was great they made it really simple, easy and ensured I was happy and understood everything throughout the process. Will definitely be coming back... See more
Company replied
Israr ahmed, showed us around the forecourt taking notes of what we liked and disliked what requirements we had and showed us what was most suitable. Extremely friendly honest and chatty, allowed us t... See more
Company replied
PROFESSIONAL SERVICE RECEIVED We went to see a vehicle and the Salesman was very Professional Polite and Non Pushy at all.He left us to it and told us if we needed him just give a shout out.I highl... See more
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
325 Barnsley Road, WF2 6EH, Wakefield,, United Kingdom
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Fantastic service from the whole team, in particular Ryan Ellis who kept me well informed with the purchase of my vehicle and was extremely helpful throughout the whole process.

Reply from Sytner Group - Sytner Select Wakefield
So we bought a car from Sytner Select Wakefield on the 7th of March.
While my original review was 5 stars, this one is an update as everything went down the drain.
On the drive back home, the check engine light went on and has been on since then. The Stop/Start function doesn't work. One of the rear seat has his lever broken and this wasn't noticed while we checked the car has we didn't knew how to fold it nor did the sale rep.
We've contacted Sytner Wakefield regarding theses issues the next day (the 8th) and since then, even if Zain tried to help us, the car hasn't been fixed yet and we need it fixed by the 26th of March.
We've been offered to be booked in Sytner Select Bristol instead of Wakefield for the repairs through a phone call on the 11th of March because it is closer to our home. Then nothing happend so I message and called Wakefield again. Zain, again, tried to help.
I then received an email from Wakefield Service team last wednesday to book in Bristol instead of Wakefield, so nothing had been done during the week.
One week had been lost, and again, the car is still waiting to be fixed.
We took the 3 years warranty and seeing this written:
You can be confident that the vehicle you have chosen has been prepared to the highest standards.
and being in our situation feels a bit weird.
So our first experience was indeed nice but since then it has been really bad, and I hope we will finally have the car fixed and up to Sytner standards.

Reply from Sytner Group - Sytner Select Wakefield

Reply from Sytner Group - Sytner Select Wakefield
Bought a car recently and was handled throughout by Mariusz Mezykowsk. Was a really professional procedure and all my questions and queries were dealt with promptly. Really pleased with how easy all the process was especially the pick up of the car as was swift and quick as Mariusz and everything well prepared before we even arrived. Would not hesitate to buy a car from Sytner again especially if Mariusz was dealing with it.

Reply from Sytner Group - Sytner Select Wakefield
Austin was super friendly and helpful and was always informative and thorough with any questions. My experience buying my first car was very smooth. Thank you!

Reply from Sytner Group - Sytner Select Wakefield
Great service by Austen at Wakefield

Reply from Sytner Group - Sytner Select Wakefield
Worked with Zain and Harry from the Wakefield Sytner branch on my Porsche. they were fantastic, gave me all the information I needed and really took care of me (and the car!) thanks guys, will be using again!

Reply from Sytner Group - Sytner Select Wakefield
Fantastic people, got my car the same day. Quick services and excellent company
Great Service, honest sales people with the full process, Yvonne and Tyler were very Thorough with everything, would recommend!

Reply from Sytner Group - Sytner Select Wakefield
My experience was really good from the get go, Cole and Harry were really helpful and answered any questions i had. I would recommend people to go there as my experience was very good.
I was able to drive away the same day which was a bonus

Reply from Sytner Group - Sytner Select Wakefield
Amazing customer service, thanks to a compliment team and a co-ordinated management. Came in to look at a few cars and test drive, walked out with an Arctic Whiye Tiggo 7! I will be a loyal customer for years to come. Thanks Sytner Chery!

Reply from Sytner Group - Sytner Select Wakefield
The customer service was second to none very helpful and would definitely choose again👍

Reply from Sytner Group - Sytner Select Wakefield
Great experience buying our car with Austin

Reply from Sytner Group - Sytner Select Wakefield

Reply from Sytner Group - Sytner Select Wakefield
Fantastic service!
From start to finish Harry, Emily and Joe helped with any questions or queries we had.
Amazing service would definitely recommend Sytner select to everyone

Reply from Sytner Group - Sytner Select Wakefield
Fantastic service. Herbie and the team were brilliant. Highly recommended

Reply from Sytner Group - Sytner Select Wakefield
Fantastic experience and process from start to finish Cole and Harry made it feel so easy and organised to get what I wanted, they was helpful, insightful and incredibly pleasant to deal with and made the purchase smooth and successful.

Reply from Sytner Group - Sytner Select Wakefield
Amazing experience from start to finish made to feel welcome as soon as I got there, no pushy sales just a relaxing time buying our next car.
Cole and Harry were great and explained everything and sorted everything
We even got to drive away the same day

Reply from Sytner Group - Sytner Select Wakefield
Ethan and Harry were mint and really knowledgeable, highly recommend these 2 cheers boys

Reply from Sytner Group - Sytner Select Wakefield
Austin looks after me and very quick to fix all the concern I spotted .
I am satisfy with his hospitality during the process of buying the car .
Keep it up , you are well managed

Reply from Sytner Group - Sytner Select Wakefield
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