Swoosh Finance Reviews 

2,086
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the fast and efficient application process, noting that approvals and email replies happen very quickly without any unnecessary complications. People frequently praise the support team for being extremely friendly and helpful, guiding users through every single step to make the entire experience completely seamless and stress-free. Some reviewers were not happy with being repeatedly transferred between multiple different staff members throughout their application journey. Conversely, a small portion of people felt disappointed when applications were declined or struggled to get their specific problems resolved properly by the support agents.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting quick response times and helpful... See more

Customer service

Users describe positive interactions with customer_service, highlighting fast replies and helpful assistance.... See more

Response time

Consumers find response time to be exceptionally positive and efficient. Reviewers consistently mention that... See more

User experience

People report positive experiences with user experience, consistently praising the quick, efficient, and... See more

Service

Clients share positive opinions on service, highlighting fast, efficient, and professional assistance from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a pleasure to deal with Swoosh, easy to apply and they are quick to give you an outcome. The Customer Serivce I received today from Kate made the whole process less stressful.

Company replied

Rated 5 out of 5 stars

Had a good experience with all staff that assisted me ( Baylee, Olivia, Riley. Scott) process was swift and easy to fill in .Staff we're happy to assist me when helpp needed. I would recommend them t... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Swoosh, and am so thankful to Jakayla for making it very easy. The communication is fantastic, I have been updated every step of the way. You guys are all great.

Company replied


Company details

  1. Loan Agency

Written by the company

Need cash, fast? Swoosh offers easy and quick cash loans, even for those with bad credit. No hidden fees or early repayment charges – just financial help when you need it most. So, what can we do for you? No matter your reason for a loan, we’re here to help. You can get a fast cash loan for any amount between $2,000 and $5,000 using your existing vehicle (fully owned and registered in the borrower’s name) as security. Our online application is so easy, it takes less than 5 minutes to complete. Once approved (usually within 1 business hour), we’ll give you all the information you need to start your loan and sign a contract. Applying is free, and we don’t charge you if your application is unsuccessful. You can get started by calculating what your repayments would be using the calculator on the right. Committed to responsible lending Because we are all about mates helping mates, we are committed to responsible lending in all we do. We use lending criteria, common sense and professional assessors when reviewing your application. We’ll only approve you for a loan we know you have the ability to repay. Our customers recommend us to their family and friends—because they know we can be trusted.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(2,086)

674 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just a quick and easy form to fill out

Just a quick and easy form to fill out. Kate has been really good with communication through email and the extra information I needed to supply

22 June 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the 5-star review, Deanne! We’re so happy that you had a great experience with Kate, and that the new form worked well for you.

Rated 5 out of 5 stars

Baylee was very helpful and prompt

Baylee was very helpful in the application process. After initially putting all my details in, she followed up my application very quickly and was always very quick to reply with every step. Appreciate it very much as it is for an urgent need!

19 June 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you for the wonderful review, Harry! It's awesome to hear that you experienced prompt and professional communication from Baylee.

Rated 5 out of 5 stars

Easy to deal with ,Quick process

Easy to deal with ,Quick process , all done online. I delt with Baylee she was great help.

18 June 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the review, Alovaka! We are so glad you received good service from Baylee and experienced quick and easy online process.

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Swoosh, and am so thankful to Jakayla for making it very easy. The communication is fantastic, I have been updated every step of the way. You guys are all great.

18 June 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for your kind words and for being a returning customer, Lee! We're thrilled that you had a good experience with Jakayla. Good communication is something we greatly value.

Rated 5 out of 5 stars

Jakayla

Jakayla,
Absolutely amazing, great customer service.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Jakayla was efficient!

Jakayla was efficient, quick and friendly in responding to my application. Clear and concise communication made it an easy process.

17 June 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thanks for the 5-star review, Hayley! We are so happy to hear you had a great experience with Jakayla. You motivate us to keep providing a quick process and friendly communication.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, kacey was very helpful and got everything sorted super quick thanks

17 June 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you so much for taking the time to review, Reece! We are so glad you had a good experience with Kacey.

Rated 5 out of 5 stars

very professional nothing was a hassle…

very professional nothing was a hassle very quick turn around would recomend to anyone

17 June 2026
Unprompted review
Swoosh Finance logo

Reply from Swoosh Finance

Thank you for the recommendation, Adrian! We’re thrilled you experienced a quick and easy process with Swoosh.

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