Products ordered and paid for but never delivered. None of my many emails have been answered. Their phone line is dead. It seems the company is no longer operating, yet they continue to accept orders... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A very disappointing experience! I have chosen to order from Svetila.com expecting a fast delivery. Instead, having waited 3 weeks for the part I had purchased to finally get shipped to me, upon its... See more
Company replied
Courteous, but problem was never solved. The new UV bulbs I received did not fit the bulb base. When I told that to "T" in Svetila, his exact email response to me was: "Dear George, Lamp... See more
Company replied
used svetila once before and they were fine, so ordered again. on this occasion they took nearly a month to confirm dispatch of goods which never arrived. there was a tracking number on the invoic... See more
Company replied
1.0
Bad
406 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and Good Service
Thank you svetila, will be looking forward of re-order again with you soon.
25 November 2011
Unprompted review
Prompt delivery of what I wanted
Problem free delivery of what I wanted, correctly packed..
24 November 2011
Unprompted review
Excellent
The Svetila at first gave me to think, but then you are very well behaved, efficient, kind, and anything else!
thanks
XRollinSun
Ezio Lagonia
24 November 2011
Unprompted review
Excellent prestation - Thanks
Thank you for your expedition, my satisfaction is big
24 November 2011
Unprompted review
Very good product and excellent contact
I'm satisfied and I will buy soon others items
24 November 2011
Unprompted review
******
Thank you very much for the product, it came quikly with very good pack and of corse in good price. I'll look for the the next time. Be well
13 August 2011
Unprompted review
Great Company
I found all I needed cheaper than in any shop in France and they have a great service after buying.
9 August 2011
Unprompted review
Great delivery and products. Competitive price!
Very good purhcase. will purchase from Svetila in the future as well.
30 May 2011
Unprompted review
Excellent!
Excellent service,very good communication with customers,good prices.
Recommended to everybody.
2 May 2011
Unprompted review
Excellent Service
Great product, excellent communication and great service
29 March 2011
Unprompted review
Recommended Business Partner
Good webshop, easy to deal with, extremly fast & cheap international delivery. Strongly recommended!
29 March 2011
Unprompted review
Will use again
Good site, trusted company to deal with, items in stock and fast delivery.
10 March 2011
Unprompted review
RELIABLE
Svetila have lived up to my expectations as a reliable supplier.
Had a problem with bad packing earlier, I bought heavy products.
That was fixed with woodboxes, thank you!
10 March 2011
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.