Excellent products at a great price, easy ordering and collection. There was 1 wrong item when I opened my package. I didn't bother to change it as the trip back would cost more than the wrong item.... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Order and product quality went as expected (Good!) However the delivery company failed to deliver on the date suggested. I had to contact the delivery company to chase, it turned up the day after..... See more
Although the item I ordered wasn't in stock, they managed to supply an alternative which arrived promptly. The sales staff were very helpful and courteous.
Company replied
Good service, only let down by delivery times. Would order more if delivery was quicker. Ordered materials on bank holiday Monday expecting a Tuesday pm dispatch for delivery Wednesday or Thursday, an... See more
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Company details
Written by the company
Superlec Direct is one of the UK's leading online electrical product distributors with over 35 years in the industry. Apart from our vast range of installation accessories we offer the UK's largest stock of cables, in particular all SWA cables. We also offer top quality branded electrical products such as home security systems to wiring accessories at consistently competitive prices.
Contact info
1 Barton Road, Riverside Park, TS2 1RX, Middlesbrough, United Kingdom
- 01642266013
- sales@superlecdirect.com
- www.superlecdirect.com
4.2
Great
14K reviews
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Very good
Very good, 1 light came damaged by courier and this was dealt with immediately
21 April 2026
Reply from Superlec Direct
We're glad you had a positive experience! We appreciate your feedback and are pleased that the damaged light issue was resolved quickly for you.
Everything you need for electrical…
Everything you need for electrical work, reasonable pricing and quick delivery.
22 April 2026
Reply from Superlec Direct
We're happy to hear that you had a positive experience with our quick delivery, reasonable pricing, and comprehensive stock. Thank you for your feedback!
Reply from Superlec Direct
We're happy you found a good price and that our delivery was brilliant. We're also glad you were kept informed throughout the process.
Reply from Superlec Direct
Thanks for the five-star review!
Excellent products at a great price
Excellent products at a great price, easy ordering and collection. There was 1 wrong item when I opened my package. I didn't bother to change it as the trip back would cost more than the wrong item. Overall would still recommend them.
23 April 2026
Reply from Superlec Direct
We appreciate your feedback and are glad the ordering process was easy. We are sorry an incorrect item was included in your package. We'll review our processes to prevent this in the future.
Reply from Superlec Direct
Thanks for the five-star review!
I received what I ordered in good time…
I received what I ordered in good time and in good order. That’s not a given theses days! Would purchase again.
20 April 2026
Reply from Superlec Direct
Thanks for the amazing review!
Everything I ordered arrived on time…
Everything I ordered arrived on time and was delivered to a neighbour while I was out. Excellent service.
22 April 2026
Reply from Superlec Direct
We're happy to hear that your order arrived on time. We appreciate your positive feedback regarding the delivery to your neighbour while you were out; thank you!
Excellent service arrived in good…
Excellent service arrived in good condition and on time. Items packed very well
22 April 2026
Reply from Superlec Direct
Thanks for the wonderful review!
Avoid at all costs
Avoid at all costs, ended up costing me time and money to replace items that were left out of my delivery which was also slow. The box came and looked to have the contents of someone's rabbit hutch inside but no 25mm tail pack or MET. Will not be using again
22 April 2026
Reply from Superlec Direct
Ben,
We appreciate you bringing this to our attention. We are sorry to hear about the missing items and the condition of your delivery. We'll investigate this issue to prevent similar problems in the future. I can see a refund has been processed for your missing item. Thanks for your feedback.
Superlec Direct
Reply from Superlec Direct
Thanks for the five-star review!
Super quick service and a varied range…
Super quick service and a varied range at excellent prices
22 April 2026
Reply from Superlec Direct
We're delighted you found our service quick, our range varied, and our prices excellent! Thanks for the positive review.
Your correspondance is zero
Your correspondance is zero
I have been waiting for a delivery for 1 week and has still not arrived
I had to contact them before got any answers and still didnt any satifaction
I think the company is the worst I have ever used
22 April 2026
Reply from Superlec Direct
Malcolm Smethurst,
We regret to hear about the trouble with your delivery and our communication. We appreciate you bringing this to our attention. We'll review your experience to improve our service. I can see a refund has been processed for you.
Superlec Direct
Reply from Superlec Direct
Thanks for the review!
Reply from Superlec Direct
We appreciate you taking the time to share your wonderful experience with us; we are so happy to hear that you are pleased with our service.
Good customer service
Good customer service, was issues with a delivery but got resolved quickly very happy with the service
21 April 2026
Reply from Superlec Direct
We appreciate your review! We are so happy the delivery issue was resolved quickly and that you're pleased with our service.
Fast delivery and as described.
22 April 2026
Reply from Superlec Direct
Thanks for the wonderful review!
Really quick service
Really quick service, ordered on an evening and the goods arrived about 36 hours later. Received updates what was happening via email, and the prices were really good. I looked around several websites and this was quite a bit cheaper, will definitely use again
22 April 2026
Reply from Superlec Direct
We're happy to hear that you received your order so quickly! It's great to know that our email updates were helpful and that you found our prices competitive. Thank you for your positive feedback; we appreciate it!
Slower delivery than advertised
Product was fine although not quite what the picture depicted . Delivery slow . Ordered Tuesday before 12 expecting same day desatch but wasn’t and only reached me Friday lunchtime. Half the house was without power until it was received.
22 April 2026
Very reasonably priced and was…
Very reasonably priced and was delivered on time. Will definitely buy from them again.
22 April 2026
Reply from Superlec Direct
Thanks for the amazing review!
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