Sunny Cars Reviews 

25,879
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything went smoothly. Hertz received the order, had everything ready for me, and the service was good. They asked if I have additional insurance, and didn't try to upsale, or say that something is... See more

Company replied

Rated 5 out of 5 stars

My experience with San Cara was positive. The car they delivered met the specifications requested. I had no problems picking it up at the airport. The only thing I can say about improving your service... See more

Company replied

Rated 5 out of 5 stars

A very trouble free voyage using Sunny Cars. First time for us, collection & return (different location) was easy and trouble free. Collected the car from a known Car Hire Company. Will use them agai... See more

Company replied

Rated 5 out of 5 stars

After phone call, pick up was quick to offsite rental car office near Palermo airport. Friendly staff who spoke English well. Quick car return process and transfer to PMO. No haggling about SunnyCars... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Bei Sunny Cars finden Sie Mietwagen im Rundum-Sorglos-Paket an über 8.000 Stationen in über 120 Ländern weltweit. Buchen Sie im Reisebüro, unter https://www.sunnycars.de oder telefonisch unter 089 82 99 33 900.

SUNNY CARS GMBH

Written by the company

ALLES INKLUSIVE. ALLES DRIN. KEINE VERSTECKTEN KOSTEN. KEINE ABZOCKE.
Bei Sunny Cars sind alle wichtigen Leistungen im Mietpreis inklusive: Unbegrenzte Kilometer, Vollkaskoschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden auch an Glas, Dach, Reifen, Unterboden inklusive Ölwanne und Kupplung, Erstattung der Abschleppkosten im Falle eines Unfalls oder technischen Defekts Erstattung der Kosten für den Verlust bzw. die Beschädigung von Fahrzeugschlüsseln und -papieren, Kfz-Diebstahlschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden und Diebstahl von Autoradio und Navigationssystem (mobil oder eingebaut) in Verbindung mit einem Einbruchschaden, Erstattung der Schadenbearbeitungsgebühr Landesübliche Haftpflichtdeckungssumme, Zusatzhaftpflichtversicherung in Höhe von 10 Mio. Euro, alle lokale Steuern auf den Mietpreis, sowie auf alle aufgeführten Inklusivleistungen, Flughafengebühren und Flughafensteuern auf alle Leistungen, die im Mietpreis enthalten sind, Die Tankregelung Rückgabe wie Übernahme (vielerorts bedeutet das: voll/voll), Kostenfreie Stornierung bis eine Stunde vor Anmietung, Erreichbarkeit in Notfällen
ÜBER 35 JAHRE ERFAHRUNG
Das rein inhabergeführte Unternehmen wurde 1991 in München gegründet. Sunny Cars ist eines der größten und erfolgreichsten Mietwagenunternehmen in Europa und beschäftigt rund 200 Mitarbeiter in Deutschland, Österreich, der Schweiz sowie in Belgien, den Niederlanden und in Frankreich. Sunny Cars arbeitet mit lokal und international tätigen Mietwagenpartnern an mehr als 8.000 Mietstationen in über 120 touristischen Zielgebieten zusammen, die nach hohen Qualitäts- und Serviceanforderungen ausgewählt werden. Die Angebote von Sunny Cars garantieren Mietwagenkunden einen Premium Rundum-Sorglos-Schutz, und auch weitere Sonderleistungen sind bei Sunny Cars bequem und einfach erhältlich. Buchen Sie unter https://www.sunnycars.de, in Ihrem Reisebüro, oder rufen Sie uns gerne an: +49 (0)89 82 99 33 900.
WIR WOLLEN AUCH IN ZUKUNFT SO ERFOLGREICH SEIN
Deshalb haben wir uns dazu verpflichtet, unsere Kunden so zu behandeln, wie wir selbst behandelt werden wollen - mit Freundlichkeit, Respekt, Qualitäts- und Serviceorientierung. Unser Ziel: Glückliche Kunden die wiederkommen. Ganz nach dem Motto: RENT A SMILE. Dafür stehen wir: Kai Sannwald und Thorsten Lehmann.

Bestnote im Mietwagenvergleich

Keine Versteckten Kosten, keine blöden Überraschungen!

Keine Versteckten Kosten, keine blöden Überraschungen!
Darauf sind wir besonders stolz: Im Rahmen eines Mietwagenvergleichs der Zeitschrift „Reise & Preise“ erzielte Sunny Cars mit der Testnote 1,95 die beste Bewertung!

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(25,879)

3,205 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super happy with the car rental

Super happy with the car rental! 🚗 Everything went smoothly, no problems. I recommend this rental company to everyone! It makes you want to go on another trip right away, maybe this time to Chorwacji.

1 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Andrzej,
thank you for your enthusiastic feedback! We're thrilled to hear that everything went smoothly and that you're so happy with your rental experience. Your recommendation means a lot to us – and we’d love to support your next trip, maybe to Chorwacji this time!
Best regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Quick and efficient car rental

Ended up changing return date and removing the GPS. Both changes Sunny responded quickly. Had no problems with anything - car was clean and ready at pick up and drop off was quick and efficient.

28 May 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Dario,
thank you for your feedback. We're happy to hear that the changes to your booking were handled smoothly and that everything went well throughout your rental. Great to know the car was clean and the process efficient – just as it should be!
Best regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Great value

Easy and good value with everything included in the price

15 May 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Lilian,
thank you for your kind feedback. We’re glad to hear you found the booking process easy and appreciated the all-inclusive pricing – that’s exactly what we aim for!
Best regards
Your Sunny Cars Team

Rated 4 out of 5 stars

Premo

Unfortunately I can't give the best rating, the Last Minute Agency is not very flexible, they didn't want to give me the car earlier, the car had wet seats and I paid an additional fee for the ferry and no one informed me about it beforehand

21 May 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Przemyslaw,
thank you for sharing your experience. We’re sorry to hear that your rental did not meet expectations. Issues like inflexible pickup times, unexpected fees, and the condition of the vehicle – such as wet seats – should not occur. We understand how frustrating this must have been, especially when additional charges, like the ferry fee, are not clearly communicated in advance. Your feedback helps us identify areas for improvement, and we encourage you to reach out to our customer service team so we can look into the matter in more detail.
Best regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Low prices, no extra insurances

The prices are very low, no extra fees or expensive insurances.

21 May 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Customer,
thank you for your feedback. We’re glad to hear that you found our prices fair and appreciated the transparency without hidden fees or costly insurance add-ons. We’d be happy to assist you again on your next trip.
Best regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Excellent.

From the beginning of the reservation to the pick-up of the car and the return of the car, the service was flawless. We picked up the car near Naples airport, Sunny cars' agent, Avtomania, came to pick us up at the airport. The car was spotless and clean. The pick-up of the car was quick and hassle-free. When we returned the car within 5 minutes, the documents were ready and they took us back to the airport. No additional hidden costs and that is really commendable. I can only say that the service was excellent and flawless.

25 April 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Suzana,
Thank you for your honest feedback. We're glad to hear that the booking process and customer support went smoothly. We’re sorry to hear about the long wait at the counter in Palma. We completely understand your frustration. We’ll share your comments with our local partner and hope to provide a faster experience next time.
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Quick in and out

Quick in and out. No problems at all.

30 April 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Jan,
thank you so much for your positive feedback.
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Super experience

Super experience. We booked with no deposit deal, car has been provided from Hertz. No hassle with credit cards, full insurance included, no checks. Stress free rental, definitely will book again next time we in Tenerife

2 May 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Inta,
we would like to thank you for your positive feedback!
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Excellent Car Rental Experience!

Excellent Car Rental Experience!
We had a great experience with this car rental service. The deposit was fully covered, and we had full insurance included, which gave us peace of mind during the trip. All the documents were arranged online before our journey, making the whole process smooth and hassle-free. The prices were very reasonable, and having two drivers included in the rental was a big bonus. Highly recommend!

30 April 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Melita,
Thank you for your great feedback! We're glad to hear that everything went smoothly and that you felt well taken care of. It’s great to know you appreciated the full insurance, online check-in, and the included second driver. We hope to welcome you again soon!
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Automania at Palermo PMO

After phone call, pick up was quick to offsite rental car office near Palermo airport. Friendly staff who spoke English well. Quick car return process and transfer to PMO. No haggling about SunnyCars "no deposit", "no credit card", "no insurance up-sale" agreement.

15 April 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Brent,
Thank you for your great feedback! We're glad to hear that the pickup and return processes went smoothly and that the team on-site was both friendly and professional. We appreciate your trust and hope to welcome you again on your next trip!
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Excellent service

Excellent service, no pressure to buy additional services like insurance. Drop off was easy, no problems at all.

Much different than my last experience with Budget in Rome, which was horrible.

I highly recommend Sunny Cars!

8 April 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Steve,
thank you so much for your positive review!
We look forward to welcoming you back soon.
Kind reagds
Your Sunny Cars Team

Rated 5 out of 5 stars

A great service

A very trouble free voyage using Sunny Cars. First time for us, collection & return (different location) was easy and trouble free. Collected the car from a known Car Hire Company. Will use them again. Rental in South Africa for 8days.
An initial change of booking was handled very simply & efficiently via the internet, price correction made promptly. A efficient service.

11 April 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Nathalie,
Thank you very much for your great feedback! We're delighted to hear that your first booking with Sunny Cars went so smoothly. It's great to know everything was handled efficiently and to your satisfaction. We look forward to welcoming you again on your next trip — whether it's to South Africa or somewhere new!
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Worries free rent-a-car experience

I liked the Sunny Cars because they were offering the full insurance on the car, so I could have a worries free vacation. In the end everything worked out well, the rent-a-car company was good, the handout and return of the car was easy and fast, so I can give them my best recommendation.

10 April 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Rok,
thank you for your feedback.
We’re delighted to hear that our full insurance offer gave you peace of mind during your vacation and that everything worked out smoothly. It's great to know that the local rental partner provided good service and that both pickup and return were easy and efficient. We truly appreciate your recommendation and look forward to supporting you again on your next trip.
Best regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Super easy and convenient and very…

Super easy and convenient and very reasonable price

9 April 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Charlotte,
thank you for your feedback.
We’re happy to hear that you found the booking process easy and convenient, and that the price was very reasonable. We look forward to assisting you again with your next booking.
Best regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Easy rental via Sunny Cars

Easy rental via Sunny Cars! We had no issues, no damage to deal with. We experienced quick pick up, car was as promised. Tolls managed as promised. Easy drop off and contract closure. Staff were polite and prompt and made sure or needs were met.

25 March 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Greg,
thank you so much for your positive review!
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Great experience

Great price, clear information, step-by-step guide, and the local partner was good as well, no questions or attempt to make me buy extra products

29 March 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Marco,
thank you so much for your positive review!
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

Really good service at the airport

Really good service at the airport. Best staff ever.
The car was absolutely brilliant.
Everything was tiptop
And the price OK ☺️

29 March 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Hans,
thank you so much for your positive feedback.
Kind regards
Your Sunny Cars Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look