Sunny Cars Reviews 

25,879
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything went smoothly. Hertz received the order, had everything ready for me, and the service was good. They asked if I have additional insurance, and didn't try to upsale, or say that something is... See more

Company replied

Rated 5 out of 5 stars

My experience with San Cara was positive. The car they delivered met the specifications requested. I had no problems picking it up at the airport. The only thing I can say about improving your service... See more

Company replied

Rated 5 out of 5 stars

A very trouble free voyage using Sunny Cars. First time for us, collection & return (different location) was easy and trouble free. Collected the car from a known Car Hire Company. Will use them agai... See more

Company replied

Rated 5 out of 5 stars

After phone call, pick up was quick to offsite rental car office near Palermo airport. Friendly staff who spoke English well. Quick car return process and transfer to PMO. No haggling about SunnyCars... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Bei Sunny Cars finden Sie Mietwagen im Rundum-Sorglos-Paket an über 8.000 Stationen in über 120 Ländern weltweit. Buchen Sie im Reisebüro, unter https://www.sunnycars.de oder telefonisch unter 089 82 99 33 900.

SUNNY CARS GMBH

Written by the company

ALLES INKLUSIVE. ALLES DRIN. KEINE VERSTECKTEN KOSTEN. KEINE ABZOCKE.
Bei Sunny Cars sind alle wichtigen Leistungen im Mietpreis inklusive: Unbegrenzte Kilometer, Vollkaskoschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden auch an Glas, Dach, Reifen, Unterboden inklusive Ölwanne und Kupplung, Erstattung der Abschleppkosten im Falle eines Unfalls oder technischen Defekts Erstattung der Kosten für den Verlust bzw. die Beschädigung von Fahrzeugschlüsseln und -papieren, Kfz-Diebstahlschutz mit Erstattung der Selbstbeteiligung, Erstattung von Schäden und Diebstahl von Autoradio und Navigationssystem (mobil oder eingebaut) in Verbindung mit einem Einbruchschaden, Erstattung der Schadenbearbeitungsgebühr Landesübliche Haftpflichtdeckungssumme, Zusatzhaftpflichtversicherung in Höhe von 10 Mio. Euro, alle lokale Steuern auf den Mietpreis, sowie auf alle aufgeführten Inklusivleistungen, Flughafengebühren und Flughafensteuern auf alle Leistungen, die im Mietpreis enthalten sind, Die Tankregelung Rückgabe wie Übernahme (vielerorts bedeutet das: voll/voll), Kostenfreie Stornierung bis eine Stunde vor Anmietung, Erreichbarkeit in Notfällen
ÜBER 35 JAHRE ERFAHRUNG
Das rein inhabergeführte Unternehmen wurde 1991 in München gegründet. Sunny Cars ist eines der größten und erfolgreichsten Mietwagenunternehmen in Europa und beschäftigt rund 200 Mitarbeiter in Deutschland, Österreich, der Schweiz sowie in Belgien, den Niederlanden und in Frankreich. Sunny Cars arbeitet mit lokal und international tätigen Mietwagenpartnern an mehr als 8.000 Mietstationen in über 120 touristischen Zielgebieten zusammen, die nach hohen Qualitäts- und Serviceanforderungen ausgewählt werden. Die Angebote von Sunny Cars garantieren Mietwagenkunden einen Premium Rundum-Sorglos-Schutz, und auch weitere Sonderleistungen sind bei Sunny Cars bequem und einfach erhältlich. Buchen Sie unter https://www.sunnycars.de, in Ihrem Reisebüro, oder rufen Sie uns gerne an: +49 (0)89 82 99 33 900.
WIR WOLLEN AUCH IN ZUKUNFT SO ERFOLGREICH SEIN
Deshalb haben wir uns dazu verpflichtet, unsere Kunden so zu behandeln, wie wir selbst behandelt werden wollen - mit Freundlichkeit, Respekt, Qualitäts- und Serviceorientierung. Unser Ziel: Glückliche Kunden die wiederkommen. Ganz nach dem Motto: RENT A SMILE. Dafür stehen wir: Kai Sannwald und Thorsten Lehmann.

Bestnote im Mietwagenvergleich

Keine Versteckten Kosten, keine blöden Überraschungen!

Keine Versteckten Kosten, keine blöden Überraschungen!
Darauf sind wir besonders stolz: Im Rahmen eines Mietwagenvergleichs der Zeitschrift „Reise & Preise“ erzielte Sunny Cars mit der Testnote 1,95 die beste Bewertung!

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(25,879)

3,220 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, smooth process and a great car.

14 July 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Nick,
we are pleased to hear that you were satisfied with the ease of use, the smooth processes and the rental car itself. Thank you very much for your positive feedback!
Best regards
Your Sunny Cars team

Rated 5 out of 5 stars

Smooth and hassle free

Everything was smooth and just like agreed. No hassle, no trying to sell some unnecessary extra things, car was just as we booked and in great condition.
Next time, we will definitely use Sunny Cars again.

12 July 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Cerv,
we are pleased to hear that everything went smoothly and according to plan and that you were happy with the process as well as the rental car. We look forward to welcoming you as our customer again in the future.
Best regards
Your Sunny Cars team

Rated 4 out of 5 stars

The full warranty is not recognized

The full warranty is not recognized
Everything went well as usual, except for one thing. The broker (Europecar in Finland) does not recognize Sunnycars' full warranty. We therefore had to check the vehicle at check-in and if anything had gone wrong, we would have had to pay the excess and make the claim to Sunnycars ourselfs.

6 July 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Customer,
Thank you very much for your review! We're happy to hear that everything else went smoothly. Regarding the handling of the full warranty, we understand your concern. As the full coverage is provided by Sunny Cars directly, some local partners like Europcar may still require a deposit and standard check-in. In case of damage, we’re here to support you with the reimbursement process quickly and reliably.
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Prompt and professional service and…

Prompt and professional service and personnel, sublime overall experience and satisfaction! Highly recommended rental company!

4 July 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Customer,
Thank you very much for your review! We're delighted to hear that you had such a smooth and satisfying experience with our service and team. Your recommendation truly means a lot to us!
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

My experience with car rental company…

My experience with car rental company was as good as possible, great service and support. Nice and easy reachable area with straight forward conditions. Thank you

1 July 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Customer,
thank you for your positive feedback!
Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Definitely recommend it

The car was very clean & safe. We had a wonderful driving experience and would definitely recommend Sunny Cars. It was a pretty new car with enough space for our luggage and beach stuff. The staff of SunnyCars / GoByCar was very friendly & the airport shuttle took only 5 mins. Great Job!

30 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Nicole,
thank you for your review. We're delighted to hear that you had a wonderful driving experience with a clean and safe vehicle. It's great that the car offered plenty of space and that our staff, as well as the short airport shuttle with GoByCar, left such a positive impression. We truly appreciate your recommendation!
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Rental car Ibiza 2025

Fast, easy and reliable

27 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Customer,
thank you for your feedback.
Kind regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Easy to book process and a clear way of…

Easy to book process and a clear way of showing the real costs without any hidden ones.

19 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Customer,
thank you for your review. We're glad to hear that the booking process was easy and that you appreciated the transparent presentation of all costs with no hidden fees.
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

So happy I chose SunnyCars

So far, I’ve rented a car through SunnyCars twice, and there have been no issues with the company.

The customer service is very helpful and friendly. I had a couple of questions regarding my driver’s license, so the operator contacted the local car provider to clarify them. The contact center is always available during working hours, and I was able to speak English since my German is not yet fluent.

Recently, I had an issue with the local car provider. They charged me 1,000 euros for damage that wasn’t caused by me. I uploaded all the supporting documents to the SunnyCars portal, and they reimbursed me within a week. If the provider eventually refunds the money, I will simply return them to SunnyCars. So the full coverage policy really works.

7 June 2025
Unprompted review
Sunny Cars logo

Reply from Sunny Cars

Dear Customer,
Thank you very much for your detailed feedback! We're delighted to hear that you had a positive experience with our customer service and that you felt well supported, especially in handling the damage claim quickly and reliably – that’s exactly what we aim for.
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Everything went well

Everything went well. Just wished I had the ability to extend the rental one more day. Perhaps that’s a feature that can be added in the future. Nonetheless the experience was awesome and will use them again.

15 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Luis,
thank you for your great feedback! We’re happy to hear everything went smoothly and that you had a great experience. Your suggestion regarding extending the rental is very much appreciated – we’ll definitely pass it along. We look forward to welcoming you again in the future!
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

A great experience overall!

I had some doubts at first, as this was my first time using Sunny Cars. However, everything went smoothly — the process was easy, affordable, and completely transparent with no hidden costs or unpleasant surprises. The local partner in Palma de Mallorca was Hertz, and we even received a car upgrade. With full insurance coverage included, I felt completely at ease and worry-free throughout the rental. A great experience overall!

11 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Andrea,
thank you very much for your wonderful feedback! We’re delighted to hear that your first experience with Sunny Cars was smooth and transparent, and that you felt well taken care of with the included insurance and the upgrade from our local partner in Palma. We truly appreciate your trust and hope to welcome you again soon!
Best regards
Your Sunny Cars-Team

Rated 5 out of 5 stars

Professional service

Love the unlimited km, no excess ! Very easy to book ! All in all a good experience to deal with your company .

11 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Customer,
thank you so much for your positive feedback.
Kind regards
Your Sunny Cars Team

Rated 5 out of 5 stars

I hired a rental through Sunny Cars and…

I hired a rental through Sunny Cars and everything was wonderful! Without Credit card as we had agreed. We had few enquiries and Sunny Cars replied very quickly with accurate answers. Thank you and we will use your services again!

9 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Ivan,
Thank you so much for your kind words! We're delighted to hear that everything went smoothly and that our team could assist you quickly and reliably.
Best regards,
Your Sunny Cars Team

Rated 5 out of 5 stars

Faultless in their delivery

Sunny Cars were very competitive and faultless in their delivery. Although the rental car desk at Thrifty, which fulfilled Sunny Car‘s booking, was anything but cooperative, this is not Sunny Car‘s fault and lies solely with the Thrifty representative. I can highly recommend Sunny Cars, and will book with them again on my next trip.

8 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Jens,
Thank you very much for your great feedback and your understanding regarding the situation at the Thrifty desk. We're happy to hear that you were satisfied with our service and that everything on our side met your expectations.
We truly appreciate your recommendation and look forward to assisting you again on your next journey!
Best regards,
Your Sunny Cars Team

Rated 5 out of 5 stars

Smooth booking

Booking of the car was easy and it was easy to pick add-ons.

2 June 2025
Sunny Cars logo

Reply from Sunny Cars

Dear Katrin,
thank you so much for your positive review.
Kind regards
Your Sunny Cars Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look