Stylottica Reviews 

578
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It was delivered on time. Well packaged. Though I ordered months back delivered to London but I live in Nigeria. The Chinese companies deliver weekly to my house for my kids without stress. Look int... See more

Rated 5 out of 5 stars

Five stars for everything: quality/condition (no scratches, etc), price, service. Original 100%, I had these glasses before and lost them, and bought my favorite model much cheaper than last time a... See more

Rated 5 out of 5 stars

Amazing experience! The customer service was incredible—friendly, responsive, and truly attentive with every follow-up. They even went out of their way to find a pair of glasses that was no longer ava... See more

Company replied

Rated 5 out of 5 stars

I don’t know which fault is that Fedex customs processing is not included in the shipping price. If you are ordering from outside the EU you will be charged at least 40 euro more for customs processin... See more

Company details

  1. Glasses Store

Written by the company

Stilottica nasce in Italia il 16 luglio 1989 dal desiderio di Silvia ed Alessandria Pernigotti di aprire un negozio di ottica dove poter offrire la loro competenza in campo ottico e professionalità. Il prestigioso negozio sito nel centro di Ovada, in provincia di Alessandria, è specializzato anche in lenti a contatto e controllo optometrico, oltre a proporre un assortimento completo delle migliori marche e modelli di montature da vista, occhiali premontati, occhiali da sole con ogni tipo di lente ( polarizzate, sfumate, flash...), occhiali fotocromatici, occhiali anti luce blu, smartglasses, lenti a contatto, lenti cosplay, caschi e maschere da sci, prodotti per la pulizia e l'anti-appannamento, ed accessori utili e fashion come catenelle ed originali custodie. Oltre alle modellerie di occhiali più ricercate per uomo e donna, l'assortimento ricopre anche gli occhiali da sole e da vista per bambini, sempre puntando alla qualità e all'innovazione. Con la loro disponibilità, passione ed esperienza, Silvia, Alessandra e Edoardo riescono ad accontentare ogni richiesta, e ad assistere i clienti offrendo a tutti un servizio completo per riuscire a soddisfare ogni esigenza, a partire dall'accurata visita optometrica eseguita con attrezzature all'avanguardia, fino alla guida alla scelta dell'occhiale adeguato, sia dal punto di vista funzionale che da quello estetico. Il vastissimo assortimento di prodotti sempre nuovi è disponibile su Stylottica.com, lo shop online nato per estendere in Italia ed all'estero l'ampia scelta di occhialeria di alto livello, costantemente aggiornato e ricco di nuove proposte a prezzi competitivi. Stylottica.com è gestito con serietà, professionalità e con una grande attenzione per la cura del cliente, che, anche a distanza, viene assistito e guidato all'acquisto in tempo reale. Non perderti le occasioni e le ultime novità in campo di ottica su Stylottica.com, e lasciati ispirare acquistando i tuoi nuovi occhiali in completa sicurezza, guidato da persone competenti ed esperte.


Contact info

4.9

Excellent

TrustScore 5 out of 5

578 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(578)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sabine Be

The delivery was very quick and I love the package and the other stuff.

22 September 2025
Stylottica logo

Reply from Stylottica

Thank you for this wonderful review. We are thrilled that you received your order promptly and were satisfied with both the packaging and the products. We pride ourselves on the details, so your words are truly valued. We look forward to your next visit!

Rated 5 out of 5 stars

Great experience

Fast shipping
Great package
Great products

25 August 2025
Stylottica logo

Reply from Stylottica

Thank you so much for the amazing 5-star review! We're thrilled you loved the products, the packaging, and our fast shipping. We hope to serve you again soon!

Rated 5 out of 5 stars

Great service

Product was excellent

22 August 2025
Stylottica logo

Reply from Stylottica

Thank you so much for the 5-star review! We're thrilled to hear you enjoyed both our service and the product. We can't wait to see you again!

Rated 5 out of 5 stars

Stylottica is the italian word for…

Stylottica is the italian word for Superior.

31 July 2025
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Reply from Stylottica

We thank you for making official what we aspire to every day: transforming "Stylottica" into a synonym for perfection. Your words inspire us to maintain (and surpass!) this standard. 🌟

With gratitude,
The Stylottica Team

Rated 5 out of 5 stars

I am simply pleasantly surprised

I am simply pleasantly surprised, what a very kind service!!!
I ordered Oakley glasses (a model that is already hard to get), I ordered them to Israel, they arrived in less than a week, professionally packaged and you can see that someone invested in the whole process, they are also very available and keep you updated on every procedure from the moment of ordering, thank you!!!

17 July 2025
Unprompted review
Stylottica logo

Reply from Stylottica

Thank you so much for your wonderful review! 🌟

We're so happy to hear you were so satisfied with our service and your Oakley sunglasses. Receiving feedback like yours fills us with pride and motivates us to continue offering an excellent experience to every customer.

It was a pleasure assisting you every step of the way, and we're happy you appreciated the attention to detail we put into our products, from packaging to communication.

Thank you again for choosing us! If you need anything else, we're always here to help. 😊

See you soon,

Rated 5 out of 5 stars

Fast shipping

Fast shipping. No problems.

4 July 2025
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Reply from Stylottica

Thank you so much for your 5-star review! We’re thrilled to hear your order arrived quickly and smoothly. If you ever need anything else, we’re here for you. Happy shopping!

Rated 5 out of 5 stars

First class service and first class product

I ordered Dandy's Louis Rough spectacle frames and they were delivered to England in two days. Excellent service from Stylottica and the frames are superb. Thank you so much. Highly recommended.

5 July 2025
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Reply from Stylottica

Thank you so much for your 5-star review and for choosing Stylottica! We're delighted that your Dandy's Louis Rough spectacle frames arrived quickly and that you're happy with both the service and the product. Your recommendation means a lot to us, and we appreciate the kind words. If you need anything else, feel free to reach out. Have a wonderful day!

Rated 5 out of 5 stars

Very satisfied,polite and fast…

Very satisfied,polite and fast communication
Fast processing,shipping and receiving of the product
Genuine product
Every recommendation!!!

5 June 2025
Unprompted review
Stylottica logo

Reply from Stylottica

Thank you so much for taking the time to leave us such a wonderful review – it truly made our day! 🌟

We’re absolutely thrilled to hear that you were “very satisfied” — and even more so that you noticed our polite and prompt communication, the fast order processing, and the genuine quality of our product. It’s reviews like yours that remind us why we love what we do!

Knowing that you’d recommend us to others means the world to us… and don’t be surprised if we start counting down the days until your next order! 😊

With gratitude and a big smile,
The Stylottica Team

Rated 5 out of 5 stars
Stylottica logo

Reply from Stylottica

Thank you so much for your 5-star review! We're thrilled to hear that you're happy with our products and the speed of our shipping. Your satisfaction is our top priority, and we're grateful for your positive feedback.

If you ever have any questions or need further assistance, don't hesitate to reach out. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Stylottica: Style & Substance

Amazing customer service & an awesome collection of eyeglasses from Italy. Couldn’t have asked for a more seamless experience.

22 April 2025
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Reply from Stylottica

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had an amazing experience with our customer service and loved our collection of Italian eyeglasses. Providing a seamless and enjoyable experience for our customers is always our goal, and feedback like yours motivates us to continue delivering the highest standards of quality and care.

We truly appreciate your kind words and look forward to serving you again in the future. If you ever need anything, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent packaging, so the glasses were absolutely safe from breakage during travel.

23 April 2025
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Reply from Stylottica

Thank you very much for your positive review and for sharing your experience with us! We are delighted to hear that the delivery was fast and that the packaging ensured your glasses were completely safe from breakage during transit. Our customers' satisfaction is always our top priority, and we are thrilled to have met your expectations.

We look forward to assisting you again in the future and hope to have the pleasure of serving you once more!

Rated 5 out of 5 stars

Perfection, again!

This was my second purchase from Stylottica in Italy, and once again, it exceeded all expectations. From start to finish, the entire process was seamless and professional.

The communication was outstanding, especially regarding the delivery of a frame that was initially out of stock. Stylottica kept me informed promptly and ensured I was updated every step of the way. The online purchasing process was straightforward and efficient, making it easy to finalize my order.

Shipping to the Netherlands was impressively quick, and the frame arrived in perfect condition, carefully packaged and exactly as described. It’s clear that Stylottica values its customers and pays close attention to detail in both service and product quality.

After two flawless experiences, I can confidently say that Stylottica is my go-to for eyewear. I highly recommend them to anyone looking for excellent service, beautiful frames, and fast delivery!

13 December 2024
Unprompted review
Stylottica logo

Reply from Stylottica

Dear Mike

We are absolutely delighted to hear that your second purchase from Stylottica exceeded your expectations! Your kind words about our service and communication mean the world to us.

We strive to provide a seamless and enjoyable shopping experience for all our customers, and we are thrilled that we were able to deliver on that promise for you.

We appreciate your business and look forward to welcoming you back to Stylottica soon.

Sincerely,

The Stylottica Team

Rated 5 out of 5 stars

Great selection

Great selection. Great customer service. I recently ordered some glasses from Stylottica. Their price was the lowest I could find for the particular style I was looking for. I contacted them a couple of times with questions about sizing and shipping. They responded within an hour, both times. Shipping was fast and efficient. Highly recommended. Gord in Canada.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Extremely responsive customer service and fast international shipping. I liked the option for eco-friendly packaging.

5 November 2024
Rated 5 out of 5 stars

5* (sunglasses Bottega Veneta)

Five stars for everything: quality/condition (no scratches, etc), price, service.
Original 100%, I had these glasses before and lost them, and bought my favorite model much cheaper than last time at an optical store in Canada, even with very high Canadian brokerage fees.
Thanks for the discount on my next purchase.

21 August 2024
Unprompted review

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