Honestly, the only great thing was Natalie's help. She was professional and very reliable and helpful. Besides that Stubhub's app and website made it very difficult to communicate with anyone in per... See more
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About StubHub U.S. and Canada
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Easy quick booking process easy to…
Easy quick booking process easy to understand
R&B tickets
The show was an experience I wish could have afforded better seats, stubhub was good price to get tickets due to not being able to go directly on to ticket master
Aaaa amazing Thank you seller and Thank…
Aaaa amazing Thank you seller and Thank you Stubhub team! When those Tickets lighted up green during check in I really thought I was dreaming 😭 The Best day of my life literally😭😭🥹
Poor Service
Platform is good buyt custoemr service and policies regarding event cancellations are very bad for the consumer. Buyer be aware of these as they hide behind their T&Cs.
I would avoid using Stubhub and just transact directly with the event organizers
Music Selections
I enjoyed the music selections. My seat gave me a great view from the balcony.
Like Stubhub but late transfer tickets are scary
Love Stubhub. The only downside is the tickets not transferring at time of purchase. We bought Broadway tickets three weeks prior and did not receive them until the day before the show. Small print says, if something goes wrong, you will receive a refund. When people are traveling, that seems very risky. Luckily we had a back up plan and everything did transfer on time.
Very smooth and reliable experience…
Very smooth and reliable experience with booking and receiving the tickets. No issues whatsoever, despite my high anxiety about whether the seats would be valid.
I would like to personally thank Rony
I would like to personally thank Rony, the person I called with on 6th of July, 16:39 Central Europe time. After 2 and a half weeks of writing with the chat support because I received one wrong ticket instead of 2, he stepped up and helped. I received another ticket within a day, and I successfully got into my dream concert, BTS, with my mom. It was the best day of our lives, just the process before was very, very stressful for us, because of the initial wrong ticket and the long time it took for the issue to get resolved.
The concert was great
The concert was great. The tickets came on Monday for a Friday concert.
Great deal
Great deal, and a great experience! the show was incredible, but this service made it so easy to get.
Hot Night Out at SPAC
First: we always enjoy SPAC for the excellent sound ! I have been going there for over 50 years !
2nd: I despise DESPISE LIVE NATION
They have not improved the venue. being forced to rent a lawn chair is the icing on the cake. The prices are outrageous for food and drink. They flat out took all the fun out of an evening in the park. You can’t even get into the parking lots early to tailgate.
The seats I snatched in the balcony center were perfect and I purchased a Guess Who shirt .
Finally: I used Stub Hub saw it went to Ticketmaster in hopes of not giving Live Nation a dime
The show was much more than I expected and loved our hot summer night out ! It was 96 degrees in Saratoga, NY. Get out !
Thank you for making this experience…awesome!
Thank you for making this experience smooth and user-friendly. The only issue was that the location was indicated incorrectly. Fortunately, we had enough time and made it to the theater without any delays.
We had a wonderful time at the Jeff…
We had a wonderful time at the Jeff Foxworthy show. The whole process of purchasing the tickets was effortless and overall a great experience.
Best experience ever
Even though I thought it would be a scam, once I entered the stadium I was the happiest I’ve ever been. Definitely buying from stubhub again!!
Up front price
Up front price. No hidden fees. Easy to access.
App is very good.
I was worried about my StubHub ticket…
I was worried about my StubHub ticket for Paris BTS and spoke to many international Armies who said the same for Paris as it was our first time using the service. My concern was a waste of energy. I entered Stade du France without any concerns and my seat was incredible. Thank you StubHub, I will be back.
BTS concert
I bought my concert tickets on this resale site, and I admit I was a bit worried at first.
I contacted them several times, and the customer service team was always helpful and supportive. They even called me to better address my questions. I am truly very satisfied with this site! The only downside is the price, but you are guaranteed a secure transaction.
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