Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... See more
Company replied
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See what reviewers are saying
Porsche Wolverhampton sold me a car with a non genuine part on & are saying this isn’t possible. I wouldn’t know how to change the part and don’t have the tools !! Terrible customer service suggest... See more
we purchased our new 911 last week from Jase in sales, the whole process was a complete pleasure from start to finish, no pressure at all. We recommended Jase and Porsche Wolverhampton to a college of... See more
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more
Company replied
Company details
- Car Dealer
- also in
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Stafford Road, WV10 7ER, Wolverhampton, United Kingdom
- 01902 394010
4.4
Excellent
344 reviews
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Reply from Stratstone - Porsche Centre Wolverhampton
Hi,
We appreciate you taking the time to leave a review.
We take all feedback seriously as part of our ongoing commitment to improving our customer experience, and we have shared your notes with our internal teams.
Customer Services
Needs to take car of peoples Cars when…
Needs to take car of peoples Cars when being checked. Communication
29 March 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Michael, Thanks for sharing your feedback on your experience with Porsche Centre Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention. To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns. Thanks again for taking the time to leave your review. Stratstone Porsche Centre Wolverhampton Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very good service.
Initially given wrong advice about an issue which is why they lost a star. Once told, they were very quick to assist but collecting my car and bringing me a hire car. The issue was remedied under warranty. Overall I was pleased with the service provided.
20 March 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Stratstone Brand Customer Services
Really good service staff at OPC…
Really good service staff at OPC Wolverhampton, a little confusion at the work I required completed and Porsches own intransigence at how the work should be completed to maintain the warranty was a bit OTT,
17 April 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Gary,
Thanks for sharing your feedback on your experience with Stratstone Brand. We appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Royston,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
All went well from the first contact to…
All went well from the first contact to picking my vehicle up, very pleased.
8 April 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello John,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
They are always willing to help you out
8 April 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
Trying to extend warranty
Trying to extend warranty. Its is up 14 April. Told we need an appointment which we can't get until 29 April. Where we have to take all the paperwork, bearing in mind, we bought the car new from them and the only owners. So what happens if there is an issue in the 15 day window? Why they can't be like other dealers with a portal, where you can enter details and pay, is beyond me.
31 March 2026
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Dear Shaun,
Thank you for taking the time to rate the experience you have had with Porsche Centre Wolverhampton. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Porsche Centre Wolverhampton Customer Services
Reception staff not helpful.
Reception staff require customer service training. Service staff Dan and Ashley were very polite and helpful.
2 April 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Great experience from start to finish
Great experience from start to finish, first time visiting this dealer ,on arrival was introduce to john goddard whos been a salesman for many years who was very professionally ,made me feel really relaxed and comfortable with the sale of the car
worked with all my requirements and requests
100% satisfied with my purchase
27 March 2026
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with John at Dealership
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
I recently visited for yearly MOT.
I recently visited for yearly MOT.
I was met by Amber at reception, who was fantastic and made me feel so welcome, in fact both girls on reception were wonderful and very efficient in dealing with my requirements.
Jamie was also very polite and very helpful throughout the time he dealt with me.
23 March 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Amber and Jamie at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
Dan will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Fantastic service from Avril
Great service from Avril and kept us in the loop throughout the process !!
17 March 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello,
Avril will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Great service and all within given…
Great service and all within given timeframe. Friendly, polite service. Great team 😊
13 March 2026
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Sukhvinder,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
Replacement key
Called in January to get a replacement key, was passed around to multiple people to eventually be told I’d get a call back as everyone was busy. Called back 2 weeks later after no call back and was on the phone 20 minutes trying get a key ordered. Person on the phone didn’t really seem to know what he was doing but he told me it was ordered and when it arrives in branch, I would need to come in with the documentation required and pay for the key to get it booked in. Weeks later now in march I emailed to see if the key had arrived to which I was quoted and told it would be weeks to arrive. Rather than calling I decided to go in and speak to someone to find out they had no record of the order and it hadn’t been ordered, I would now need to place the order and wait another few weeks for it to arrive. I understand it’s an older model but something as simple as ordering a replacement key shouldn’t be so complicated and take weeks and multiple calls, emails and a visit just to get done. I’m currently waiting for the key to arrive and told it can be coded in an hour when I go back but considering I was there 40 minutes trying to order the key I’m not optimistic. The prices charged don’t reflect the service offered in my experience so far and have dealt with multiple instances of incompetence. One person I will shout out is Ella, she seems so far to have been the only one to get something done for me and did seem genuinely apologetic for my experience thus far.
10 March 2026
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Thomas,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Stratstone Brand Customer Services
Always a great level of service from…
Always a great level of service from Avril and the service team.
They go the extra mile to deliver an exceptional customer experience.
12 March 2026
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Mark,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Jack helped me with connectivity issues…
Jack helped me with connectivity issues on my Porsche Macan EV
Very knowledg young man
The reception staff as always were very courteous and polite
12 March 2026
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Paul,
Jack will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Customer Services
Great experience from start to finish
Great experience from start to finish. I bought this car from 220 miles away just from a video and the first time I saw it was upon collection. My wife also bought a new Audi S3 and for ease, handed both cars over at the same time. Very relaxed transaction, easy to deal with “professionally informal” one big family and right on brand. A shame I do not live around the corner re servicing, but would definitely buy again. Tom Baker was great to deal with, no hiccups and very friendly. They made the day special and I wouldn’t hesitate to recommend (actually I have already).
27 February 2026
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Buckley,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
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