Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... See more
Company replied
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Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... See more
Company replied
Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... See more
Company replied
Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug... See more
Company replied
I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I nee... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, United Kingdom
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Great Team at Porsche Wilmslow, Alan always helpful and the team polite and informative.

Reply from Stratstone - Porsche Centre Wilmslow
Michelle Kenworthy handled everything so efficiently and even found me a courtesy car out of nowhere at short notice which was hugely appreciated. Thanks!

Reply from Stratstone - Porsche Centre Wilmslow
The whole experience was handled efficiently and effectively by Michelle in the service department.

Reply from Stratstone - Porsche Centre Wilmslow
Kept well-informed; received the car back in lovely, clean condition.

Reply from Stratstone - Porsche Centre Wilmslow
Bought a used Porsche off a private buyer and rang round a few MD's to book in for a service and warranty work. Was less than underwhelmed till I rang Wilmslow today, car booked in and all efficiently, professionally and with a customer centric approach. Urge anyone needing assistance to contact this centre 5 stars and Michelle is a superstar and an asset to the team!

Reply from Stratstone - Porsche Centre Wilmslow
Nick and ryan were both easy going passionate amd very knowledgable about the brand and the cars
Very likeable lads

Reply from Stratstone - Porsche Centre Wilmslow
Not for the first time, the garage initially sought to avoid honouring warranty items by passing the cost onto me. Reliability has been extremely poor with consistent attempts to avoid taking on the costs under the warranty. Would not buy from Porsche here again.

Reply from Stratstone - Porsche Centre Wilmslow

Reply from Stratstone - Porsche Centre Wilmslow
Alan Dyde is the best there is. His Service levels are second to none. I could get my 911 serviced elsewhere for cheaper but I choose Stratstone because of Alan Dyde and his Service team,.

Reply from Stratstone - Porsche Centre Wilmslow
amazing customer service by Michelle. Super helpful

Reply from Stratstone - Porsche Centre Wilmslow
From dropping the keys off to getting the keys back, all excellent1 Well done Michelle!

Reply from Stratstone - Porsche Centre Wilmslow
Alfie in services helped me when my tracker needed coding. Brilliant service and just so friendly he couldn’t have done any more to help me! Top marks for Alfie’s hire Porsche Wilmslow!!

Reply from Stratstone - Porsche Centre Wilmslow
As a customer I have 100% faith that when I hand a car over for service, it is dealt with professionally with clear communication and returned on schedule with all works completed to Porsche standards.

Reply from Stratstone - Porsche Centre Wilmslow
Stratstone did the job when they said, did what they said they would do, with a smile, at the price they said.
Unusual in our work shy environment!

Reply from Stratstone - Porsche Centre Wilmslow
I enquired how much services would be at first via their webform and also emails, zero reply. I then had an issue with my 3rd break light, I called and the lady said someone would call me back this never happened. I emailed samuel mansfield on the 23/10 , zero reply again so took to a specialist and they repaired within 2 weeks no bother.

Reply from Stratstone - Porsche Centre Wilmslow
Excellent customer service, what you expect from luxury marque.

Reply from Stratstone - Porsche Centre Wilmslow
Fantastic service from Stratstone
I took my car in for minor repairs and received an excellent service from everyone at Stratstone, particularly from Alfie, who went out of his way to help me sort out a couple of issues that cropped up unexpectedly. I was regularly kept informed about the progress of the repairs which were carried out extremely quickly.

Reply from Stratstone - Porsche Centre Wilmslow
Having been provided with a vehicle inspection report on 22 September 2025, as a result of a vehicle inspection that day by Lee the Porsche Wilmslow vehicle technician, which identified my front brake discs and brake pads as requiring urgent replacement, I arranged for this replacement to be undertaken on 24 September 2025.
A further vehicle inspection was undertaken on 24 September 2025, by Asher the Porsche Wilmslow technician, prior to the front brake discs and brake pads being replaced, which identified my front brake pads and brake discs as NOT requiring urgent replacement.
The inspection report for the 24 September 2025 was not disclosed to me until 6 October 2025, as a result of me requesting this.
This raises real concerns that Porsche Wilmslow technicians are artificially marking work as being urgently required when in fact this is not the case.
I have requested an explanation for the above from Stuart, service manager at Porsche Wilmslow, who has failed to respond to my request.

Reply from Stratstone - Porsche Centre Wilmslow
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