They returned the vehicle on limp mode with engine lights on then refused to rectify following a routine recall. Then tried to charge me thousands to rectify loads of issues the vehicle allegedly had.... See more
Company replied
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See what reviewers are saying
Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... See more
Company replied
Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
Company replied
While the service to the vehicle was as good as you would expect from a Porsche dealership, what raised it a step higher was the excellent, professional and friendly attitude I encountered with each... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Electric Avenue, NG2 1RS, Nottingham, United Kingdom
- 0115 934 0062
4.3
Excellent
267 reviews
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Don't take your vehicle, ever!
They returned the vehicle on limp mode with engine lights on then refused to rectify following a routine recall. Then tried to charge me thousands to rectify loads of issues the vehicle allegedly had. Not!
3 September 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Wayne,
Thanks for sharing your feedback on your experience with Porsche Centre Nottingham. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Efficiency Dealt with
Efficiency Dealt with. Thankyou for bringing Kevin home on both occasions. Regards Denise &. Kevin Wallace
2 September 2026
Reply from Stratstone - Porsche Centre Nottingham
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with the dealership
Have a lovely day!
Porsche Centre Nottingham Customer Services
Daryll listined to our needs and…
Daryll listined to our needs and supplied them perfectly
2 September 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Daryll will appreciate you leaving this review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
The receptionist was very helpful and…
The receptionist was very helpful and Charlie the service advisor was extremely thorough and helpful.
2 September 2026
Reply from Stratstone - Porsche Centre Nottingham
Hi,
Thank you for taking the time to leave us a review.
We’re pleased to hear that Charlie provided you with a five-star experience.
We greatly appreciate your comments and will be sure to pass onto our leadership team at Stratstone Brand so they know what great job Charlie is doing.
Thank you again and enjoy your vehicle!
Stratstone Brand – Customer Services
Customer service/experience is very poor
The caller experience is probably the worst I have seen in some time; trying to book a car in for service took numerous calls, with no one taking accountability or even bothering to call me back.
25 August 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Brand.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.
Thank you,
Stratstone Brand Customer Services
great service from all concerned
25 August 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Mace,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hello Nigel,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Very prompt recovery and repair
17 August 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Porsche Centre Nottingham Customer Services
The usual courteous, timely and efficient service
Dropped into Porsche Nottingham on a lunchtime needing a replacement tyre fitted. Booked the car in for a while you wait appointment the following morning. Experienced the usual courteous, timely and efficient service during the booking and throughout the appointment.
6 August 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Nottingham
Hello Antony,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Top service
Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
30 July 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Talim,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
The staff involved made the whole…
The staff involved made the whole experience an extremely positive one.
Nothing was too much trouble, the whole experience was conducted with a “can do” perspective by everyone.
25 July 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Tim,
We appreciate you leaving us a positive review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Great staff!
16 July 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Keith,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Have enjoyed very good service from, sales, parts and service
Have enjoyed very good service from three departments, sales, parts and service. Currently feeling very grateful.
7 July 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Nottingham Customer Services
Usual high quality experience of…
Usual high quality experience of expectations management and of course engineering!
15 July 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Excellent staff
11 July 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello Keith,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services
Very enthusiastic and attentive team.
10 July 2026
Reply from Stratstone - Porsche Centre Nottingham
Hello David,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Customer Service
Really poor customer service originally. Having voiced this, it improved significantly, but on the sale day the service level dropped to a new low.
Buying an expensive luxury car should be an exciting experience - this was a chore
I certainly did not feel like a customer.
13 June 2026
Reply from Stratstone - Porsche Centre Nottingham
Hi Jonathan,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
This was my first visit to Porsche…
This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who looked after me.
Charlie was professional, friendly and completely natural throughout the whole visit. She made me feel genuinely welcome from the moment I arrived, kept me informed, and her enthusiasm for both the role and the Porsche brand really shone through.
She is a real credit to Porsche Centre Nottingham, and I’m sure she has a fantastic career ahead of her.
Thank you, Charlie, for making my first visit such a positive experience.
A special thank you also to Lesley, a wonderful host, for making my visit to Porsche Centre Nottingham today such a memorable experience. Her warm welcome, genuine hospitality, delicious BLT and endless refreshments made me feel like I’d been transported to Stuttgart!
Thank you so much 🙏
9 July 2026
Reply from Stratstone - Porsche Centre Nottingham
Hi Justin,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Charlie and Lesley at Dealership
Have a lovely day!
Stratstone Brand Customer Services
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