Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... See more
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See what reviewers are saying
Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... See more
Company replied
I recently purchased a used mini from Stratstone Mini Doncaster. This was made an excellent and stressless experience by Jake Bishop, who was very friendly and professional and not pushy at all.He w... See more
Company replied
Didn’t buy a car in the end, the last week June, first week in July didn’t materialise and found a car somewhere else, very apologetic said out of their hands but sadly in sales over promising and und... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Wheatley Hall Rd, DN2 4PE, Doncaster, United Kingdom
- 01302 380500
4.9
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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great staff very welcoming
1 December 2022
Reply from Stratstone - MINI Doncaster
Hi Marcus,
Thank you very much for leaving a 5* review.
Have a great day!
Customer Services
I had a minor issue with the engine…
I had a minor issue with the engine cooling liquid, so I had to ask Stratstone for help. I was pleased that the car was sorted out straight away. Excellent service. Thank you.
29 November 2022
Reply from Stratstone - MINI Doncaster
Hi Eleonora,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
All the staff who we had dealings were…
All the staff who we had dealings were very good
21 November 2022
Reply from Stratstone - MINI Doncaster
Hi Neil,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Amazing experience from start to…
Amazing experience from start to finish. Ashley was very professional, accommodating and helpful when I first test drove a mini and picked the car I would purchase. Beth was lovely when I chose and collected the car. Staci was great when I talked to her over the phone and very helpful with sorting out the service plan. Wonderful team. Would highly recommend purchasing a vehicle from Doncaster Mini
21 November 2022
Unprompted review
Reply from Stratstone - MINI Doncaster
Hi Mrs Carvell,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Good Service
3 November 2022
Reply from Stratstone - MINI Doncaster
Hi Jamie,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Nice staff excellent service thank you…
Nice staff excellent service thank you sam and yaya to look after me looking for a great mini car. I am so appreciate.
Lily
3 November 2022
Unprompted review
Reply from Stratstone - MINI Doncaster
Hi Krorapatt,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Exceptionally good sales experience
Exceptionally good service from the Sales & Service department at Stratstone Mini Doncaster. Would highly recommend them when purchasing a new or approved Mini and for servicing.
28 October 2022
Reply from Stratstone - MINI Doncaster
Hi John,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Always a good experience at this…
Always a good experience at this dealership. Thank you to Chloe
26 October 2022
Reply from Stratstone - MINI Doncaster
Hi,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Resolute in praise
I was provided with regular updates on the lead time for receiving the car. Staff were professional and the process of part exchanging was straight forward. Thank you to Liam, Courtney, Bethany and Staci for their help.
20 October 2022
Reply from Stratstone - MINI Doncaster
Hi,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Bought a new mini. It was great!
Bought a new JCW at Stratstone Mini. Loved the entire experience. Pick up day was quite magical! Courtney, the Sales Exec who dealt with my order from the beginning, treated me with respect throughout. She made contact with me regularly; displaying knowledge, skill and understanding from the moment of order to the point of delivery, which by the way, and as I alluded to earlier, was a magical experience. Thank you!
21 October 2022
Reply from Stratstone - MINI Doncaster
Hi Mr Griffiths,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Everything okay
10 October 2022
Reply from Stratstone - MINI Doncaster
Hi Alex,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Stratstone doncaster mini
Excellent experience from start to finish from bethany Scott and her team on the purchase of our new car.
Thankyou
14 September 2022
Unprompted review
Reply from Stratstone - MINI Doncaster
Hi Scott,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Helpful team.
Bethany and Josh were very helpful and made the purchase of my new mini smooth and relatively pain free.
10 September 2022
Reply from Stratstone - MINI Doncaster
Hi,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Great service and experience throughout…
Great service and experience throughout our purchase of our new mini. Would Highley recommend to all 🌟 🌟 🌟 🌟 🌟
7 September 2022
Reply from Stratstone - MINI Doncaster
Hi Mr Cook,
Thank you for your 5* rating and recommendation!
We really appreciate you taking the time to post about your experience.
Thank you again and have a great weekend,
Customer Services
complimentary health check…
Car went in for complimentary health check which is a good thing in itself but also had diagnostic on aircon, expected to be told I needed expensive parts as the car is quite old but no nasty surprises
27 August 2022
Reply from Stratstone - MINI Doncaster
Hi Mr Sanderson,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
5 stars dealer - Mini Doncaster
This is our second Mini from Doncaster Mini Stratstone. We were taken care of by the lovely sales specialist Beth on both occasions. Outstanding customer services throughout the whole process, kept us informed and prompt delivery on the date agreed, worked with us around our busy life. Would definitely come back for a third Mini in the near future.
15 August 2022
Reply from Stratstone - MINI Doncaster
Hi Jamie,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Courtney was brilliant
Courtney was brilliant. Friendly, helpful, and patient throughtout the process. I'm thrilled with my new car.
30 July 2022
Reply from Stratstone - MINI Doncaster
Hi,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Reply from Stratstone - MINI Doncaster
Hi Keith,
We’re very grateful for your 5* review and recommendation, thank you!
Have a lovely day,
Customer Services
Very helpful staff
Very helpful staff. Quick efficient service. Courtesy car ready and waiting and they managed to order parts and fix the faults on the same day saving me time.
19 July 2022
Reply from Stratstone - MINI Doncaster
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Sale and collection
Great easy sale and car collection. Could not ask for more Tbh.
All the staff I dealt with were pleasant and knowledgeable and answered all my questions and concerns fully.
18 July 2022
Reply from Stratstone - MINI Doncaster
Hi Shaun,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
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