Stratstone - Land Rover Wolverhampton Reviews 

164
TrustScore 4 out of 5

4.1

Graiseley Hill, WV2 4HQ Wolverhampton, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having bought a Discovery Sport from Stratstone Land Rover Wolverhampton last October which we are really pleased with incidentally, I needed some help accessing the Dashcam from my phone. I contac... See more

Company replied

Rated 5 out of 5 stars

Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... See more

Company replied

Rated 5 out of 5 stars

We had great service from Kam when we bought our evouge which we pi ked up saturday. Nothing was too much trouble answered all our queries. Friendly helpful polite. And his manager the same so ye... See more

Company replied

Rated 4 out of 5 stars

This was my first service, and it was a two year service. Everything went well including the use of a Velar during the service. (Wanted a Defender but ha ho). Experience was overall good, except the... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Graiseley Hill, WV2 4HQ, Wolverhampton, England, United Kingdom

  • 01902 212 904

4.1

Great

TrustScore 4 out of 5

164 reviews

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3-star
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1-star

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4.1

All reviews

(164)

4,216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having bought a Discovery Sport from…

Having bought a Discovery Sport from Stratstone Land Rover Wolverhampton last October which we are really pleased with incidentally, I needed some help accessing the Dashcam from my phone. I contacted Rachel Pitt who dealt with me previously with my purchases and she kindly organised for a technician to help. This he did quickly and efficiently and also helped with another query I had. I have always been impressed with the kindness and courtesy I have experienced at Stratstone and the friendliness and thoughtfulness they have shown to both my husband and myself. A special mention goes to Rachel particularly but also to Sally and Celeste.
I would have no hesitation at all in recommending Stratstone to family and friends.

9 July 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

All members of staff polite

All members of staff polite. Ready to help no matter how small the problem.

24 June 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Linda,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

We had great service from Kam when we…

We had great service from Kam when we bought our evouge which we pi ked up saturday.
Nothing was too much trouble answered all our queries.
Friendly helpful polite.
And his manager the same so yes we would recomend as good customer service.
Thank you kam

27 June 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Sharon,
Kam will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Vicky is always amazing and I cannot…

Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring and supportive. She provided breakfast and drinks, and even went out of her way to get me lunch. I cannot thank her enough for everything she did for me.

10 June 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hi Natalie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Vicky and Sally at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Staff always polite and product…

Staff always polite and product knowledge very high

28 May 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Excellent Front Desk

What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offered us a drink and immediately connected us with the right salesperson. Excellent customer service! I noticed Sally made every person feel valued rather than just another customer. She was kind, patient, and had the most infectious smile. Great front-desk presence makes all the difference.

11 June 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Fantastic Service as always!

I have been a customer of Land Rover Wolverhampton for a few years now. i always find everyone very helpful and a pleasure to deal with. its always nice to be greeted by Sally on reception she can never do enough for you. I'm also in the motor trade and i do believe people deal with people and sally makes it easy. Thanks to all at Stratstone wolverhampton

15 May 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello, David
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

The service staff are helpful

The service staff are helpful, keep the customer fully informed of progress with the vehicle. They are professional in all aspects of the experience.

19 May 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Howard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 1 out of 5 stars

Adblue all over car

Adblue all over car

22 May 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hi Sharon,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Able to book a service time slot so I…

Able to book a service time slot so I could wait while my car was serviced. Good choice of coffees.

20 May 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Quick polite and courteous

Quick polite and courteous

11 May 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Phil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 4 out of 5 stars

This was my first service

This was my first service, and it was a two year service. Everything went well including the use of a Velar during the service. (Wanted a Defender but ha ho). Experience was overall good, except the poor valet done free with the service, which was disappointing and a shame, as everything else was good.

5 May 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello.
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Irena Torra was excellent and arranged…

Irena Torra was excellent and arranged the trade in and new vehicle efficiently.

30 April 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hi Chris.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Irena at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Professional and Excellent service

Professional and Excellent service

1 May 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

purchased a new car from Sales Person…

purchased a new car from Sales Person Simon. Experience from start to finish was very good.
Also the after sales is excellent, you are treated like family.

5 February 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hi Paula.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Simon at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Nice staff.very helpful

Nice staff.very helpful

29 April 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Nirmal.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Excellent service from the whole team…

Excellent service from the whole team at Wolverhampton and Vicky in particular , always keep you updated and listen to your needs. Would highly recommend.

24 April 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Emma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Service was very good

Service was very good, everything explained to me

14 April 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

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