Stratstone - Land Rover Wolverhampton Reviews 

175
TrustScore 4 out of 5

4.1

Graiseley Hill, WV2 4HQ Wolverhampton, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... See more

Company replied

Rated 1 out of 5 stars

After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... See more

Company replied

Rated 5 out of 5 stars

Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... See more

Company replied

Rated 5 out of 5 stars

What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offere... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Graiseley Hill, WV2 4HQ, Wolverhampton, England, United Kingdom

  • 01902 212 904

4.1

Great

TrustScore 4 out of 5

175 reviews

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4-star
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1-star

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4.1

All reviews

(175)

4,480 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

F-Pace service & MOT

The dealership was easy to book with, efficient when I took my car in despite being earlier than the allotted time and returned the car with the work fully explained and completed.

12 August 2026
Rated 1 out of 5 stars

Shocking service and after service19th June

After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for the weekend. Took car back and brakes then failed. Their response to both instances “unfortunate timing” the brakes there report loose valve and air lock they serviced the brakes. RP fault told me I need to change a filter which the did for £315 guess what RP light came on the next day. They refuse to accept any fault and again state “unfortunate timing’ shocking company

19 July 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Dear Robin,
Thank you for taking the time to rate the experience you have had with Stratstone Land Rover Wolverhampton. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Jones,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Well cared for

22 June 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Antony,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Robert,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 1 out of 5 stars

I have been a loyal Range Rover…

I have been a loyal Range Rover customer since 2005 and I can not believe how they treat their customers. i would not buy another land rover product. especially from Stratstone Wolverhampton. no one has called me back after 1 month and still nothing!

5 August 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hi Mark,

Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

We are delighted with our purchase…

We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt the easiest process buying a vehicle here compared to previous car dealerships. Cannot thank Neil enough for his kind approach and patience guiding us until we drove off the forecourt. Many many thanks Neil!! Janine & Michael

28 July 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Michael,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Recall

Work carried out and kept up to date

13 July 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Michelle,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 3 out of 5 stars

Lady on service very polite and…

Lady on service very polite and helpful.
But black feet marks on white door cill.
Had new tyre fitted but dust cap not fitted.

6 July 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello, Geoff

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

Thank you once again for taking the time to review us.
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Review

Great Service

18 June 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Having bought a Discovery Sport from…

Having bought a Discovery Sport from Stratstone Land Rover Wolverhampton last October which we are really pleased with incidentally, I needed some help accessing the Dashcam from my phone. I contacted Rachel Pitt who dealt with me previously with my purchases and she kindly organised for a technician to help. This he did quickly and efficiently and also helped with another query I had. I have always been impressed with the kindness and courtesy I have experienced at Stratstone and the friendliness and thoughtfulness they have shown to both my husband and myself. A special mention goes to Rachel particularly but also to Sally and Celeste.
I would have no hesitation at all in recommending Stratstone to family and friends.

9 July 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

All members of staff polite

All members of staff polite. Ready to help no matter how small the problem.

24 June 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Linda,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Usual excellent service from this…

Usual excellent service from this dealership

3 July 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Alan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

We had great service from Kam when we…

We had great service from Kam when we bought our evouge which we pi ked up saturday.
Nothing was too much trouble answered all our queries.
Friendly helpful polite.
And his manager the same so yes we would recomend as good customer service.
Thank you kam

27 June 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello Sharon,
Kam will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Vicky is always amazing and I cannot…

Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring and supportive. She provided breakfast and drinks, and even went out of her way to get me lunch. I cannot thank her enough for everything she did for me.

10 June 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hi Natalie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Vicky and Sally at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Staff always polite and product…

Staff always polite and product knowledge very high

28 May 2026
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Rated 5 out of 5 stars

Excellent Front Desk

What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offered us a drink and immediately connected us with the right salesperson. Excellent customer service! I noticed Sally made every person feel valued rather than just another customer. She was kind, patient, and had the most infectious smile. Great front-desk presence makes all the difference.

11 June 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Fantastic Service as always!

I have been a customer of Land Rover Wolverhampton for a few years now. i always find everyone very helpful and a pleasure to deal with. its always nice to be greeted by Sally on reception she can never do enough for you. I'm also in the motor trade and i do believe people deal with people and sally makes it easy. Thanks to all at Stratstone wolverhampton

15 May 2026
Unprompted review
Stratstone - Land Rover Wolverhampton logo

Reply from Stratstone - Land Rover Wolverhampton

Hello, David
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

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