Stratstone - BMW Doncaster Reviews 

DO NOT BUY FROM THEM - THEY ARE A SCAM!
Absolutely awful experience. They took my money and provided NOTHING in return. Customer service is non-existent, and they refuse to resolve issues. I strongly recommend staying far away from this company. Total scammers!

EGR cooler replacement. Great service. Kept me informed throughout and finished quicker than expected. . Allowed me to wait and work. Car came back clean...washed and vacuumed.

I recently had the pleasure of working with Nick, the Service Manager at BMW Doncaster, after bringing my car in for an electrical issue. From the moment I arrived, Nick's professionalism and expertise were evident. He took the time to listen carefully to my concerns and explained the diagnostic process in a clear and detailed manner, which immediately put me at ease.

Nick kept me updated throughout the entire process, ensuring I was well-informed about the status of my car. His communication was timely, and he went above and beyond to make sure everything was addressed. Not only did they solve the electrical problem, but they also made sure the car was thoroughly inspected and running at its best.

The level of care and attention to detail that Nick provided was outstanding, and it's clear he takes great pride in delivering excellent customer service. Thanks to his efforts, my experience was stress-free and enjoyable. I couldn't be more satisfied with the service at BMW Doncaster and would highly recommend Nick and his team to anyone in need of top-notch automotive care. Thank you again for all your help!

Took delivery of new BMW 1 Series M Sport last month and throughout the process experienced very helpful and efficient customer service. Special thanks must go to Martin for his highly professional manner and friendliness in dealing with all matters and for his ongoing support. Very much appreciated and would be happy to recommend BMW Stratstone, Doncaster.

From our first visit to the showroom to driving away in our brand new M120 Harvey was friendly helpful and professional in everything he did with us, overall a great experience

Very friendly staff. More than happy to help out.
Work carried out was very satisfactory.

Great friendly service from all members of staff during my purchase of a new BMW. Thank you for making the process as easy and straightforward as it could be.

Friendly staff welcomed you on arrival regular updates on vehicle

My wife and I bought a 2021 plate 530D from Stratstone Doncaster. We dealt with Craig who was amazing from start to completion. He looked after us every step of the way. If you decide to choose a BMW for your next car pop in and ask for him.

Amazing customer service from start to finish. Would highly recommend to friends and family.

I am satisfied because they were very fast and accurate

Buying my X1 from BMW Stratstone, Doncaster was pain free. Salesman, Martin guided and supported the process, with no hint of pushy sales tactics. All round super friendly with an excellent attitude towards their “partner” customers. Would highly recommend purchasing from this dealer.

Really happy with the service and staff love my new car would highly recommend Bmw Stratstone Doncaster

Recently purchased a M3Touring in September, Luke from Sales was great throughout the process. Everything was streamlined and not pushy at all.

I want to pass on my experience with BMW Stratstone of Doncaster with my recent M5 purchase.
Luke handled everything between myself and the finance progress throughout. Always on hand with any questions and quick to action them as well as keeping me informed.
Even after my purchase he made sure that I was fully satisfied with the car and on hand with any car setup advice.
Will definitely check their stock in future for another car when the time comes, thank you :)

I am an established new car buyer at Stratstone and even though I don’t live in Doncaster I keep returning because of their excellent standards of customer service. They are never pushy, always helpful and nothing is too much trouble. In expressing my appreciation for this standard of service, I must single out Derwyn Edwards. He always takes the time to understand exactly what I want, makes sensible suggestions about how I can best meet my aspirations and patiently guides me through the process of fulfilling them. He is, in every sense, a class act. Thank you Derwyn!

Fantastic service from the moment we entered the showroom to the moment we drove our new car away .Very professional staff and management.

I was more than happy to return to the Stratstone BMW team in Doncaster for my new 120 M Sport which I took delivery of in October.

The service received from my original enquiry through to delivery was exceptional. A special mention to Tom Ruff who even came in on his day off to do the vehicle handover.

I’m loving the new F70 1 series and happily recommend Stratstone BMW Doncaster.

Generally really good service - nice and efficient and friendly team. Only slight negative is chasing for a status update. The text is helpful but speaking to a person quickly after would be great!