Stop Start Reviews 

756
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication and real-time tracking, noting they receive clear progress updates and precise time slots before items arrive. Reviewers are especially impressed with the staff, describing delivery personnel as extremely polite, professional, and exceptionally careful with fragile goods and large packages. Consumers appreciate that heavy items are brought directly inside their homes and placed exactly where requested, removing any hassle from the delivery experience. Many buyers emphasize that the overall service consistently exceeds expectations, leading to smooth and extremely satisfying transactions from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting professional drivers who arrive... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional, consistently going above and... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the polite drivers... See more

Product

Users describe positive interactions with product, expressing satisfaction with timely and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and polite staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received clear information about delivery progress (including a 30minute time slot once delivery day arrived)so that I wasn’t waiting around for ages. A final “we’ll be there in five minutes” messag... See more

Rated 5 out of 5 stars

Brilliant Delivery Service, you knew exactly where they were on their tracking site. Lovely driver, couldn’t be any more helpful. If only other companies, were like this. Would definitely recommend th... See more

Rated 5 out of 5 stars

The courier from "Stop Start" was very professional with "Spot on" delivery service and safely carrying my "GLASS" shower panel to the required location. PLEASE THANK "SUNNY" for me and I hop... See more

Rated 5 out of 5 stars

I was kept informed about the progress of my delivery, with a sensible delivery window, followed by accurate refinement as the the time approached. A final phone call gave the precise time. The driver... See more


Company details

  1. Courier and Delivery Service
  2. also in
  3. Logistics Service
  4. Storage Facility

Written by the company

Stop Start offers a first class distribution, warehousing and logistics service within the UK and also internationally. Over the past 35 years, we have established ourselves as a leading logistics, warehousing and distribution provider to companies across England.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(756)

677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great delivery experience

Great delivery experience with plenty of updates and a tracker available. My item was delivered by a very polite and professional person.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and professional delivery driver.

It was really helpful being able to track the progress of my delivery. Clear delivery time. Driver was friendly and professional. Asked where to leave my delivery and was careful and respectful of my home. Excellent delivery service. Highly recommend! Thank you!

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Stop Start are a fantastic trust worthy…

Stop Start are a fantastic trust worthy delivery company, with a tracking system that notifies of your delivery day & when it will be expected, with a real time map to view progress of the delivery driver on way complete with the drivers name. My delivery driver James went out of his way to bring my heavy awkward package right in my house.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to the team at Stop Start…

Big thanks to the team at Stop Start Transport Ltd for a smooth delivery experience. It's clear they take pride in their work and truly value their customers. Great service with a smile and on time!

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and delivered with care.

I recently bought a ceramic sink that was delivered by Stop Start.
Delivery was quick and the communication was excellent. I was updated by text regularly and I even got a message telling me there was a two hour delay as the motorway was closed but the driver still managed to meet the delivery time.
The sink was very heavy but the driver, Ian, was very polite and helpful and put it safely where I asked and informed me of the refund time if I had any problems.
Stop Start were very efficient and reliable, a great delivery company.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

The efficient way the parts were delvered

The efficient way the parts were delivered only a day and a half after ordering i was emailed with a time slot (even though I didn’t receive it until the parts were delivered the driver very polite friendly and brought the parts into my home

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Stop

Great service from Stop - Start. Message to say that the driver was five minutes away, and the delivery was within the time-frame specified. Couldn't ask for more!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING. Service with a smile.

Never met such a friendly and polite delivery driver. My delivery slot was up to 11 o’clock but arrived bang on 11 and he even apologised for the traffic! I would highly recommend them to anyone.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Delivery of plumbworld items by Stop…

Delivery of plumbworld items by Stop Start was really satisfying. Texted prior to delivery day, then half hour slot before actual delivery. Andy G delivery driver was very polite, helpful and made sure we were happy before leaving. Great service and much appreciated.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Our washing machine arrived on time

Our washing machine arrived on time, the 2 delivery guys were very pleasant and installed our new machine very efficiently. Also, we had regular updates on when the delivery would arrive which meant we could plan to go out in the afternoon.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Bathroom Furniture Delivery bang on time in perfect condition

Delivery bang on time, with prior notice on-line. Very impressed with how securely everything had been packed in the van. Driver was polite, friendly and efficient and carried my heavy packages to where I wanted them, checked with me that I had everything I expected and took photos to confirm. Everything arrived in good condition. Could not have been better.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Had a parcel delivered from stop start…

Had a parcel delivered from stop start and it was a pleasure. Constantly kept up to date with progress. I knew the minute the driver was there and on time. Driver was absolutely brilliant and followed instructions where to leave a large parcel. He went above and beyond with the delivery. Which is unusual these days. Mat

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Garry delivered our radiators today and…

Garry delivered our radiators today and helped me take them inside. This was so helpful and a pleasant change from a delivery just being dumped into n the side of the road. He was very polite too - thank you Garry!

18 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look