Stilo&Stile Reviews 

9,977
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,774 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range and excellent quality of products, highlighting the extensive selection of fountain pens, inks, and stationery. Many appreciate the detailed product photos and writing samples provided, which instill confidence in their purchases. The ordering process is described as easy and efficient, with products arriving quickly and securely packaged, often ahead of schedule. Reviewers also commend the prompt and helpful customer service, noting quick response times and effective problem-solving. However, some people mentioned issues with tracking information being vague or not receiving email notifications for order confirmations and shipping updates. A few customers also noted unexpected customs charges despite advertised free shipping, and occasional delivery problems with specific carriers.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent quality and wide selection of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition and... See more

Service

Customers had positive experiences with service, consistently describing it as quick, great, and... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought buying from overseas would be a huge, expensive pain with the current administration’s tariff taxes and elimination of duty-free shopping on items under $800 (de minimis). Stilo e Stile... See more

Rated 5 out of 5 stars

Ordering was straight forward and helpful; this was a pre order and thus was offered a discount; got my fountain pen within the stated time frame. It was packed perfectly and thus received in top cond... See more

Rated 5 out of 5 stars

Ordering at Stilo e Stile is always such a good and nice experience! Customer service is really good, packages are sent quickly and secured. Range of products is very nice (especially considering the... See more

Rated 5 out of 5 stars

I'm always happy to make some deal with Stillo &Stille while every time I get good price, fast delivery, quality products! Very happy, and I recommend Stillo &Stille to everyone who has a passion for... See more


Company details

  1. Pen Store

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(9,977)

2,751 reviews in the last 12 months

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Rated 5 out of 5 stars

Three orders so far

Three orders so far. Always happy with the service, the
goods arrive well packaged/properly protected, great prices, no issues of any kind. 1000% recommend.

28 May 2026
Rated 5 out of 5 stars

I'm a returning customer and the reason…

I'm a returning customer and the reason for that is simple: The excellent selection of fountain pens, inks and everything stationary. I like the possibility to purchase a custom grind nib with a variety of fountain pens. Shipping and delivery of the orders are quick and in a secure packaging.

20 May 2026
Rated 5 out of 5 stars

Love my pen

Love my pen! It shipped very quickly after ordering. I was confused before ordering because it was not in stock and the in stock clock kept changing but customer service was very helpful.

21 May 2026
Rated 5 out of 5 stars

🌸 Prego

Responstime is most same day or the next, problem solving most directly during workday hours, their words and actions are corresponding, orders getting shipped fast. With me their always been helpful, understanding, maybe it sounds to good to be true but with Stilo & Stile i have this experience, love them!

27 May 2026
Rated 5 out of 5 stars

Always a good experience at Stilo e Stile

I have shopped at Stilo e Stile a couple of times, and each time, the experience has been wonderful. I love to browse their website, especially for inks because their ink swatches are quite detailed and show off the properties of the ink with pretty good accuracy. If shipping and customs were not a thing, I would definitely order from them more often. :-)

26 May 2026
Rated 5 out of 5 stars

The shipping was so fast

The shipping was so fast! I ordered from France on Monday and received my order on Wednesday.
The pen itself, an opus88 is a dream to work with!
Would and will buy again :)

26 May 2026
Rated 5 out of 5 stars

This is one of the best e-stores I've…

This is one of the best e-stores I've dealt with. I don't get the feeling that they are very personal, but they obviously care about their customers. All orders are carefully packaged and quickly delivered. I really appreciate that they have taken their own photos of the products, and I particularly love that they have detailed writing samples for pens and ink swatches for inks. Those are the main reasons I buy from them, because it gives me great confidence in that I will be happy with my purchase. Also, their selection of products is great.

20 February 2026

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