We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more
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Review summary
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Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... See more
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Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more
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Web site is easy to navigate. Along side each team ,it lets you know if its optional or mandatory part of the uniform,which is helpful Had to return the blazer as it was a size to big ,returning... See more
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Company details
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.5
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
Thank you for taking the time to leave a review. We are sorry to hear that you are not satisfied.
Our customer service team is available via email and live chat to support you and rectify any issues that you may have. Please do not hesitate to get in touch if you require assistance.
Kind regards,
Stevensons
Excellent quality and excellent service
Quick feedbacks, quick delivery, excellent quality
10 July 2026
Reply from Stevensons
Many thanks for leaving a review
Louisa is kind and a great professional worker
Louisa was very professional , kind and patient and was a lot of help to us she spoke calmly and was very polite. I can guarantee that the other customers experienced this from Louisa too. Thanks for the help Louisa!
21 July 2026
Unprompted review
Reply from Stevensons
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Reply from Stevensons
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We had a great experience with Sienna…
We had a great experience with Sienna at Stevensons, who helped us with my son’s uniform for a new school. Sienna was efficient and friendly and we were able to get everything we needed quickly and confidently.
21 July 2026
Unprompted review
Reply from Stevensons
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I would like to thank Mia a lot
I would like to thank Mia a lot. She was very helpful and truthful. She guided us very well Nd answered all my queries very patiently and politely.
20 July 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review
The assistant Bree could not have been…
The assistant Bree could not have been more helpful. So patient and we never felt rushed. Happy to suggest different sizes for us ensuring the whole experience was an easy one. She was just so pleasant.
Many thanks to our lady in the Perth shop.
21 July 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review
Reply from Stevensons
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Fast delivery, that’s the only positive
Fast delivery, that’s the positive. However as with previous items ordered, the quality just isn’t there. This is a case of a cheaper item which will require more frequent replacement and therefore is a false economy. The previous provider, school blazer had much better quality across the range. Items were grown out of, not worn out. On this occasion, we ordered two different waist sizes of sport trousers and they transpired to be different lengths, even though this isn’t mentioned on the website. This meant we had to purchase a size which was too big in order for them to be long enough. The sports tops feel extremely cheap. No hoodies either.
14 July 2026
Reply from Stevensons
Thank you for taking the time to leave a review, and I am sorry to hear of your disappointment.
I can see you have created a return, but if you require further assistance with sizing or anything else, please do not hesitate to get in touch with our Customer Service team.
Kind regards,
Stevensons
I found it a bit fiddly ordering…
I found it a bit fiddly ordering process, and it took longer than I expected to be able to place the order.
6 July 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
A star staff members!
The staff have been super helpful in helping me navigate my daughter’s New high school uniform. Replying to emails in great time and with all the information I needed. The delivery time was quick and the clothing is lovely, really well-made.
10 July 2026
Reply from Stevensons
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Very quick delivery!
14 July 2026
Reply from Stevensons
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quick and easy order experience
9 July 2026
Reply from Stevensons
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Fast delivery
Fast delivery, website was easy to access and complete transaction, very happy with the customer service
10 July 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
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Reply from Stevensons
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We went to the school to try on uniform…
We went to the school to try on uniform for sizing, items came promptly after ordering
8 July 2026
Reply from Stevensons
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Reply from Stevensons
Many thanks for taking the time to leave a review.
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