Stevensons Reviews 

2,725
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 980 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and attentiveness of the staff, both in-store and online. Many people appreciate the fast delivery and the ease of the online ordering process, which often includes quick dispatch and timely arrival of items. The quality of the uniforms and products is frequently noted as great, simple, practical, and built to last, with items often matching their online descriptions. However, some customers experienced issues with product sizing, finding it confusing and inconsistent, leading to returns and additional delivery costs. There were also occasional concerns about the quality of certain items, such as tight sleeves on jumpers or flimsy materials for PE clothes and summer dresses. A few people mentioned slow delivery during peak times and a lack of clear descriptions for plain uniform items online.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Reviewers mention ambiguous feedback about product quality and sizing. Many customers praise the high quality... See more

Order

Customers generally report positive experiences with the ordering process, highlighting its ease and... See more

Staff

People report positive experiences with staff, consistently describing them as helpful, polite, and... See more

Service

Users describe positive interactions with service, highlighting its ease, speed, and professionalism.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more

Company replied

Rated 5 out of 5 stars

Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... See more

Company replied

Rated 5 out of 5 stars

Overall good experience. Staff are very attentive in store. Sometimes too attentive. Usually they have what I need in stock/in-store but easy enough to order online and all the school specific uniform... See more

Company replied

Rated 5 out of 5 stars

I placed this order online, everything was dispatched very quickly. All items are exactly as per the website descriptions and photos. Received the parcel within a reasonable time span.

Company replied


Company details

  1. Uniform Store
  2. Children's Clothing Store
  3. Clothing Store
  4. Shoe Store
  5. Sportswear Store

Written by the company

Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,725)

859 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

smooth from Start to Finish!

Both online and in-store experiences were smooth, convenient, and fast. The staff is very helpful and pleasant. Beyond the initial purchase, I also had to handle returns and exchanges, which were completed with absolute ease.

29 June 2026
Rated 5 out of 5 stars

Great service and experience

Stevensons came into my daughter’s school to measure her for blazer, they sent sizing home and I ordered tracked delivery and it arrived In 2 days. Great service, 5 stars from me.

30 June 2026
Rated 5 out of 5 stars

Best Place for School Uniforms

I ordered my child’s secondary school uniform from Stevensons, but I accidentally selected the wrong size. I emailed them straight away, and they responded very quickly to confirm they had changed the size for me. They also kept me updated about when my order would be dispatched, which I really appreciated.

The whole process was easy, and the customer service was excellent. I’ll definitely be ordering uniforms for my other children from Stevensons, and this will always be my first choice. Highly recommended! ⭐⭐⭐⭐⭐

1 July 2026
Rated 5 out of 5 stars

Friendly, helpful :)

Whenever I order anything for my children, your team of staff are always helpful and friendly. Can’t get better as I don’t order often but every single time. Friendly, helpful and always happy to help thank you

30 June 2026
Rated 5 out of 5 stars

Christine at the Stevensons

Christine at the Stevensons provides outstanding customer service. We’ve visited several times, and every single visit has been met with the same first-class service. She is always friendly, patient, and incredibly helpful, taking the time to answer our questions and ensure everything fits perfectly. Her professionalism and welcoming attitude make the whole experience easy and stress-free. It’s clear she genuinely cares about her customers. Thank you, Christine, for consistently delivering such excellent service. Highly recommended!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Kiri!!

We had a wonderful experience with Kiri Dalkin. She was extremely helpful and had everything organised for us arriving and took all the stress away! She provided us with lots of advice with sizing etc.
She has the most friendliest and outgoing personality. My son said she was sooooo nice and was very helpful. He really enjoyed the experience too! Any customers will be so lucky if they have Kiri when they arrive!! It was great to meet her as she is such a lovely person. Thank you.

6 July 2026
Unprompted review

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