Stevensons - Croydon Reviews 17

TrustScore 4.5 out of 5

4.5

Whitgift Centre 50-51, CR0 1UQ Croydon, England, GB


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Rated 1 out of 5 stars

Recently visits stevensons in Croydon. Service was terrible. One poor young girl on the floor whilst others congregated around the till chatting. This store is full of teenagers serving you, whilst... See more

Company replied

Rated 5 out of 5 stars

We had very good experiences yesterday. The Sales assistant, Alan, is very kind, friendly and helpful. He did his best to help us find uniforms in right size, and ordered the one that not in stock.

Company replied

Rated 5 out of 5 stars

I was more than happy to expect your service and I will use it again in the future thanks for your dedication to reach the top service .

Company replied

Rated 5 out of 5 stars

I had a great experience with Janet today. Thank you so much for helping me today, I really appreciate you taking the time out to help me, made things much easier. Thanks again!

Company replied


Company details

  1. Uniform Store
  2. Children's Clothing Store
  3. Clothing Store
  4. Shoe Store
  5. Sportswear Store

Written by the company

Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.


Contact info

  • Whitgift Centre 50-51, CR0 1UQ, Croydon, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good

Very good in time delivery

7 April 2026
Stevensons - Croydon logo

Reply from Stevensons - Croydon

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very good experience

We had very good experiences yesterday. The Sales assistant, Alan, is very kind, friendly and helpful. He did his best to help us find uniforms in right size, and ordered the one that not in stock.

10 April 2026
Unprompted review
Stevensons - Croydon logo

Reply from Stevensons - Croydon

Thank you for taking the time to leave a review

Rated 5 out of 5 stars

Janet

I had a great experience with Janet today. Thank you so much for helping me today, I really appreciate you taking the time out to help me, made things much easier. Thanks again!

14 February 2026
Unprompted review
Stevensons - Croydon logo

Reply from Stevensons - Croydon

Many thanks for your kind words.

Rated 5 out of 5 stars

Always an amazing level of customer…

Always an amazing level of customer service, it’s never a chore visiting the store for school uniforms

28 August 2025
Stevensons - Croydon logo

Reply from Stevensons - Croydon

Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Straightforward

Straightforward, Easy to use website and order was dispatched in a timely manner

24 October 2025
Stevensons - Croydon logo

Reply from Stevensons - Croydon

Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very straightforward experience

Very straightforward experience - made sure I came at a less-busy time, and found everything we needed. Joanna was helpful and patient, no problems.

25 August 2025
Unprompted review
Stevensons - Croydon logo

Reply from Stevensons - Croydon

Many thanks for leaving a review.

Rated 1 out of 5 stars

Recently visits stevensons in…

Recently visits stevensons in Croydon. Service was terrible. One poor young girl on the floor whilst others congregated around the till chatting. This store is full of teenagers serving you, whilst in store serving myself they were having a discussion about another customer. Please employ adults so that your service of store runs efficiently.

27 August 2025
Unprompted review
Stevensons - Croydon logo

Reply from Stevensons - Croydon

Thank you for taking the time to share your feedback.

I am sorry to hear that the service you received did not meet the high standards we aim to provide. Please be assured that we will share your comments with the branch team directly so they can address this.

Kind regards,
Stevensons

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