We hadn’t made an appointment for another day but popped in to see if there was any availability and we hardly waited. We were served by Betsy on Tuesday 28th July 26. She was very pleasant, helpf... See more
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Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
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I recently visited the Twickenham branch and had a wonderful experience. I had bought a school blazer for my son ages ago but it turned out to be too big, and he needed a smaller size. Unfortunately, I couldn’t find the receipt anywhere, so my only option was to visit the store and explain the situation.
I spoke to a shop assistant named Abdie, who listened carefully and reassured me that he would do his best to help. He spoke to his manager and came back with a solution. While we were waiting, he kindly offered my son and me chairs to sit on while I searched for the bank transaction and purchase date.
Abdie was incredibly patient, understanding, and supportive. He showed genuine kindness towards my autistic son and his anxious mum, and he resolved everything smoothly and professionally.
We truly appreciate your help, compassion, and understanding! Thank you for making what could have been a stressful experience so much easier.
It’s the only place you can order Malcolm Arnold academy school uniform and my heavy concern is that the school has a strict uniform rule for the student to use the v neck navy jumper with golden line that only Stevensons sell which highlights it’s made of 50% cotton 50% acrylic. This is so very unsustainable for the environment, especially being school uniform and the amount it will be washed. I’m so disappointed in the company for using such cheap materials for school uniform when it’s going to be washed on a weekly basis. They need to really look into this and so should the school. If I could purchase somewhere else more sustainable and it be more pricey I would invest 100% I’m sure I wouldn’t be the only parent. But other than that everything else is good, customer service is great etc
Hope did a great job, as soon as we walked through the door she greeted us dealt with all our enquires from start to finish! Thank you
Infuriating that you can't call any of the shops and speak to anyone, and no-one responds to emails, and worse still the website is down - just as schools are about to return. And then when you get to the shop, they don't always have everything in stock.

Reply from Stevensons
Isobel and Ella at the Northampton Branch were amazing. Thank you soo much for your help. 🫶

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The service was wonderful and the people were lovely. Our sales assistant Hannah was helpful, knowledgeable and super super friendly.

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Good never arrived as delivery address was wrong but no one attempted to contact me to let me know!

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Their products are very good to use as a uniform and they deliver very quickly also packaging is quite nice.

Reply from Stevensons
Kiri was so helpful when I came in to your shop looking for my daughter’s school uniform. We were between sizes and kiri had every available size we needed to find the correct one…nothing was a problem. She is a credit to your company.

Reply from Stevensons
As to be expected it was busy. We had booked a school uniform fitting appointment and was assisted by Ella who helped us choose everything that was needed and in the correct size. She was very helpful and informative.

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What a great experience. So quick and easy!!! Thank you Izzy.

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Reply from Stevensons
Myself and my son had a great experience at Stevensons today.
Leah was very helpful and knowledgeable and knew exactly the right sizes to pick for my son she was super chill which really helped him feel at ease.
The whole experience was so much quicker and easier than I expected.
Thanks Leah ! X

Reply from Stevensons
Brilliant service, Abdie was really helpful and made the shopping experience easy and quick.

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All staff very friendly welcome. Store very clean and well layed out. Service very easy and effective, one item not available and staff explained the order system and the wait time. Our sales assistant was Isla and she went above and beyond.

Reply from Stevensons
Items were not available, offered a different size not the size i really require.

Reply from Stevensons
Cheaper than other uniform shops.
Fast correspondence, kept me updated on stork, via email . Polite efficient staff in shop.

Reply from Stevensons
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