Replacement of aging radiators with new Stelrad Vertical Line single radiators could not be simpler. Ready painted with smooth finish that looks like it will last for years. Roll on the next unit.
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Review summary
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Easy to order and fast delivery. Was kept well informed about delivery. Flat panel radiator is modern looking and seems well made. Have ordered several now as we do each room and very happy with th... See more
You had exactly what I wanted at a really good price. I ordered on line and delivery was prompt. Once unwrapped I found one side panel was damged, phoned immediatley and a replacement panel was rece... See more
Company replied
Firstly it's the quality of the Hattersley cast iron radiators we ordered, which are superb, they were packaged really well, and delivered on the agreed day. The little thoughtful touches like a littl... See more
Company replied
Company details
- Radiator Shop
- also in
- Bathroom Supply Store
- Boiler and Heating Service
- Building Materials Supplier
- Heating Equipment Supplier
- Home Improvement Store
About Stelrad Ltd
Written by the company
Thank you for leaving a review
Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.
Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.
We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.
Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.
Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:
- Standard steel panel radiators
- Premium panel and designer radiators
- Decorative and coloured radiators
- Steel column radiators
- Cast iron column radiators
- Towel rails
- Premium electric radiators and towel rails
- Low Surface Temperature (LST) radiators for schools, hospitals and care environments
- Special Application radiators for specialised spaces and applications
Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.
We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.
We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.
You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.
Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.
contact us SHOP NOWBringing radiator style into UK homes
Written by the company
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Contact info
Marriott Road, S64 8BN, Mexborough, United Kingdom
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4.6
Excellent
4K reviews
Asks customers to review
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Replied to 96% of negative reviews
Typically replies within 48 hours
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reliable company and competitive prices
reliable company, competitive prices and quick delivery
30 July 2026
Reply from Stelrad Ltd
Thankyou for you 5* review.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey
Reply from Stelrad Ltd
Thankyou for you 5* review.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey
Order never received
Sadly I have never received my order so I can only give the lowest score.
Not impressed.
2 August 2026
Reply from Stelrad Ltd
Good morning, thank you for your review. I am sorry to hear that you haven't received your order. I am going to contact you direct via email regarding this. Kind regards Stacey
Reply from Stelrad Ltd
Thankyou for you 5* review.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey
Reply from Stelrad Ltd
Thankyou for you 5* review.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey
Firstly it's the quality of the…
Firstly it's the quality of the Hattersley cast iron radiators we ordered, which are superb, they were packaged really well, and delivered on the agreed day. The little thoughtful touches like a little pot of touch up paint for any small chips caused by the fitting process. All in all really pleased with how they look since British Gas fitted them for us. Thank you Stelrad...
10 July 2026
Reply from Stelrad Ltd
Thankyou for you 5* review.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Stacey
I always buy Stelrad Radiators
I always buy Stelrad Radiators - Top quality products, customer service and delivery.
8 July 2026
Reply from Stelrad Ltd
Thankyou for you 5* review.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy
excelent quality and fast delivery
29 July 2026
Reply from Stelrad Ltd
Thankyou for you 5* review.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks Amy
Reply from Stelrad Ltd
Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Ordering on-line was simple
Ordering on-line was simple. Delivery on time.
Good product quality.
27 July 2026
Reply from Stelrad Ltd
Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great service and price
Ordered 3 radiators direct from Stelrad. Excellent service, very quick and easy to do on their website. The radiators are very well packaged and great quality. Were delivered in their stated window time. And so much cheaper than some of the big retailers.
27 July 2026
Reply from Stelrad Ltd
Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
The best customer service ever
The staff were very polite and helpful, just a great company to deal with
10 August 2026
Reply from Stelrad Ltd
Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great service!!
Had a small problem with radiator that I ordered.
Made a phone call to Stelrad and had terrific response solving my problem immediately. Great service.
27 July 2026
Reply from Stelrad Ltd
Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Reply from Stelrad Ltd
Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Easy to use web site
Easy to use web site. Delivery on time and efficient. Product good and room enhancing.
22 July 2026
Reply from Stelrad Ltd
Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Quickly supplied the part I needed.
Quickly supplied the part I needed.
Postage / delivery quite expensive considering size of part.
4 July 2026
Reply from Stelrad Ltd
Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
First radiator had to be returned as…
First radiator had to be returned as damaged but a replacement was despatched the following day.
Second radiator had no issues so all good. Good prompt customer service.
2 July 2026
Reply from Stelrad Ltd
Good afternoon thank you for your review. I can see that the radiator was delivered in line with the service you paid for. The order was placed on Friday 29th May and the delivery took place on the next working day which was Monday 1st June.
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Recommend this company
Easy to order on the website and quick delivery received would recommend.
23 July 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Ordering was easy
Ordering was easy - delivery prompt- unfortunately one radiator was damaged but a quick call no quibble and the replacement was delivered the very next day l was very happy with everything
22 July 2026
Reply from Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Reply from Stelrad Ltd
Thank you for your 4* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
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