I have always brought from stellisons and this is why....From start to finish when working with Jake from your Colchester branch, we were firstly given a great deal ( Oven & Hob first) then anothe... See more
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About Stellisons Electrical
Written by the company
Contact info
14 Parsons Road, SS7 4PY, Benfleet, United Kingdom
- 01268 638055
- customercontact@stellisonltd.co.uk
- www.stellisonselectrical.co.uk
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Replied to 93% of negative reviews
Typically replies within 2 weeks
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SEBO vacuum
Purchased a replacement SEBO vacuum as the old one had died. Ordered Thursday with delivery on Saturday. Would highly recommend this seller.

Reply from Stellisons Electrical
Shopping made easy
Needed to replace 2 ovens with something similar to what we had and needed advice. Sales rep found what we were looking for in store. We weren't to sure about one of the ovens as it wasn't self cleaning but this wasn't a problem as they could source one that was and also offered a choice of stainless steel or gravite (we preferred the gravite). Rep assured us fitting wouldn't be a problem as we'd pretty much gone like for like. Purchased and installed with in a week and kept informed with the progress of the order.
We probably over complicated things but the sales guy pointed us in all the right directions and we are very happy with the appliances and the service.
The store also offers some other great quality products which may lure back in the future.
One slight gripe, price of installation. £115 for EACH appliance which only took 40 minutes to install both ovens. I'd say the 'Canterbury tax' is in full effect here.

Reply from Stellisons Electrical
Very polite knowledgeable and helpful
Very polite knowledgeable and helpful. Morgan served us and is a good ambassador for the company. Delivery was very good and the two men who delivered our item were very professional.

Reply from Stellisons Electrical
Chelmsford store has large selection of appliances and expert help
Good selection of appliances in the Chelmsford shop with expert help on choosing the best appliance for your needs.

Reply from Stellisons Electrical
Good customer service
Easy to order and price matched nearby shop and arrived when stated.Friendly service

Reply from Stellisons Electrical
The member of staff was very helpful…
The member of staff was very helpful both in store and in our home with the delivery setting up of the TV

Reply from Stellisons Electrical
Great knowledgable staff
Great knowledgable staff. Mark in Ipswich is extremely impressive. I got a great deal saving me £300 on a suite of appliances that would have cost over £4000
Cooker Delivery
Professional and kept informed. It is good that you telephone with an ETA. The delivery men dealt directly with the store when the appliance was found to be damaged when unwrapped. I was told I would be contacted within an hour to reschedule and I was.

Reply from Stellisons Electrical
I am a mature single lady so the help…
I am a mature single lady so the help in store in securing the correct products and the young men who fitted them for me was exceptional thank you to them all.

Reply from Stellisons Electrical
Excellent service with great advice and…
Excellent service with great advice and recommendation. Resulted in purchase of new television.

Reply from Stellisons Electrical
Fisher and Paykel Fridge Freezer
It took a couple of visits for us to choose the right fridge freezer and the staff were very helpful all the way. I ordered my fridge/freezer on the Saturday and by the following Friday it was delivered. I’m over the moon with it!
It’s energy efficient, lovely, bright and spacious inside, has a plumbed in water dispenser and ice maker and deep freezer drawers. Bottle holder in fridge and a quick chill option with timer if you’ve forgotten to put your wine in the fridge. The ice tray has a scoop but that’s probably the only thing I’m not so keen on. Although it has a little pocket to keep it in which I like, the scoop itself is a bit small, however as that’s the only fault I can find I can live with it!

Reply from Stellisons Electrical
Bravia TV
The whole experience was great from start to finish. Places order by phone and Alan was really helpful, kept me informed and arranged for Joe to do the set up and connection of the TV.

Reply from Stellisons Electrical
Positive experience
From start (showroom) to finish (installation) the attitude was professional, expert and friendly. They came when they said they would, and I am left with a good finished product. Many thanks!

Reply from Stellisons Electrical
Swift and painless.
I needed a new combination oven and I deliberately chose a direct replacement for my previous Blomberg oven. As a result, the installation process was swift and painless.
The two installation engineers were polite and efficient.

Reply from Stellisons Electrical
Salesman was helpfull overall great…
Salesman was helpfull overall great service , we need to support the independent dealers
Price was alot cheaper than other big retail shops

Reply from Stellisons Electrical
Bought new kitchen appliances
Bought new kitchen appliances. Excellent sales service and installation

Reply from Stellisons Electrical
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