Victor was exemplary from start to finish, from my first enquiry to collecting the car eight days later. A happy customer
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From start to finish the service was excellent and polite and caring over the process. And a big thank you to Ahmed Bapusha from the Croydon branch Such a nice guy and smooth with all the paper... See more
Company replied
Seamless, efficient and friendly service. Sean was really knowledgable and welcoming and made us feel at ease straight away. I’m so pleased to have got a car from this dealership and would recommend t... See more
Company replied
Ive been coming to vauxhall croydon more then expected but I have to praise 1 particular person. Her name is Chelsey! Walking into the vauxhall doors can be a stress for me but this young lady makes... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
15-21 Progress Way, CR0 4XD, Croydon, United Kingdom
- 0208 3084 386
4.5
Excellent
477 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible customer service
I would give Stellantis Croydon zero stars if I could. Terrible customer service after an MOT appointment when staff there damaged my car key. They refused to acknowledge this, claiming it was already damaged when I brought it in. Do not use this garage unless you want to risk damage to your vehicle.
19 December 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Karen and Michael,
Thank you for taking the time to share your feedback, and I’m very sorry to hear about your disappointment following your recent MOT appointment.
We understand how frustrating it can be when there is concern about damage, and we take situations like this extremely seriously. Our team carried out a full inspection of the vehicle and key on arrival, as part of our standard process, and no damage was recorded at that stage. However, we appreciate that this does not lessen your frustration, and we certainly do not want any customer to leave feeling unheard or unsupported.
I’d really like the opportunity to review this matter with you directly so we can go through the details together and look for a constructive way forward. Please contact me at the dealership at your earliest convenience, and I will personally assist.
Kind regards,
MUSTAPHA LAWSON
General Manager
Stellantis &You Peugeot Croydon
I recently got a new car through…
I recently got a new car through Stellantis & you and can’t speak anymore highly about my experience.
My sales executive Alexander was exceptional and took a very consultative approach when guiding my partner and I.
Alexander took all of our requirements and helped us find a wonderful vehicle at the perfect price.
I would recommend them all day long.
17 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your wonderful review. We’re delighted to hear that your experience with us was so positive and that you felt well supported throughout the process. We really appreciate your recommendation and hope you enjoy your new car for many miles to come.
Good service at Vauxhall
Viktor was calm, informative and I never felt pushed to buy. Car was ready, clean and any bits sorted on collection.
16 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your feedback. We’re glad you felt comfortable throughout the process and that everything was ready and sorted for collection. We hope you’re enjoying your new car.
A good morning at vauxhall croydon
Ive been coming to vauxhall croydon more then expected but I have to praise 1 particular person. Her name is Chelsey! Walking into the vauxhall doors can be a stress for me but this young lady makes my visits so much more comfortable. Always smiling and looking presentable. Welcomes you over with all information needed to explain step by step whats going to happen and what to expect. Never fails to ask me if im happy with all she's said.. she always deals with me correctly. Nice showroom . Very clean surroundings. I will add the workman outside are really nice too.
8 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your wonderful review, Nadine!
We’re delighted to hear that Chelsey consistently makes your visits to Vauxhall Croydon comfortable and stress-free. Her friendly, attentive approach and dedication to keeping you informed are exactly the standards we aim for, and your feedback will be shared with her and the team.
We’re also pleased that you’ve enjoyed the showroom environment and our wider team — it really means a lot to us.
Thank you for choosing Stellantis &You Vauxhall Croydon, and we look forward to welcoming you back soon.
Mustapha Lawson
General Manager
Fantastic experience!
I had a wonderful experience with purchasing my new vehicle. Viktor was very patient with my questions and explained things in-depth in a way that I was able to understand. Would highly recommend this branch and Viktor to others.
10 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your fantastic review, Alex!
We’re delighted to hear that Viktor was able to guide you patiently and clearly through your purchase. Delivering a supportive and informative experience is exactly what we aim for, and your feedback will be passed on to him and the team.
Thank you for choosing Stellantis &You Vauxhall Croydon, and we look forward to welcoming you again in the future.
Mustapha Lawson
General Manager
Henry gave more impressions or motives…
Henry gave more impressions or motives me through explaining the value and the price and have polite talking or speaking to humbly, respectful way which attract me promptly to buy the cor
5 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your 5-star review, Stephen!
We’re delighted to hear that Henry explained the value and pricing clearly, and that his polite and respectful approach made your experience a positive one. We’ll be sure to pass your kind words on to him.
Enjoy your new car, and we look forward to welcoming you back to Stellantis &You Vauxhall Croydon!
Superstar Sean Burl
Sean Burl was amazing. I had my eyes set on the Peugeot 3008, and he arranged a test drive without any fuss. He was able to answer all of my questions about the vehicle’s functionality and features clearly and confidently, which made the whole experience smooth and reassuring. His knowledge, patience, and professionalism really stood out.
18 December 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you, Deekaz, for your fantastic 5-star review
We’re delighted to hear about your experience with Sean Burl and that he made your journey with us smooth and reassuring. Arranging the test drive, clearly explaining the Peugeot 3008’s features, and taking the time to answer your questions is precisely the level of service we aim to provide.
Sean’s knowledge, patience, and professionalism will be greatly appreciated and shared with the team. Thank you for choosing Stellantis &You Vauxhall Croydon — we look forward to welcoming you back again soon.
Kind regards,
The Team at Stellantis &You Vauxhall Croydon
Delay in getting work done
My electric car went in for a service and it's first MOT. It needed 2 new tyres, but only one was in stock. I had to return for the second tyre and MOT the following week. I delivered the car at 8 am (The time that they suggested). I called in at 3:15 pm. MOT done, but the tyre still had not been changed. Not very good customer service.
14 November 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear John,
Thank you for sharing your feedback. I’m very sorry to hear about the delays you experienced with your service and MOT, and I completely understand your frustration.
We strive to complete all work efficiently and on time, and it’s clear in this instance we fell short of the standard you rightly expect. I will be reviewing this internally to ensure better communication and planning in future, particularly when parts are not immediately available.
I apologise for the inconvenience caused and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a smoother experience next time.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Vauxhall Croydon
Viktor
Very honest and polite sales experience. Efficient service and excellent communication all round.
6 October 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your kind words, Savneet! We’re delighted to hear that Viktor provided an honest, polite, and efficient service with excellent communication. Your feedback means a lot to us, and we’ll be sure to share it with him. We look forward to welcoming you back to Vauxhall Croydon in the future!
Very smooth process of purchasing the…
Very smooth process of purchasing the car. Viktor was very good with communication and a smooth handover when picking up the car
17 October 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your feedback, Dean! We’re delighted to hear that Viktor made the car purchasing process smooth and that the handover went seamlessly. We’ll be sure to share your kind words with him, and we look forward to welcoming you back to Stellantis Croydon in the future!
Viktor the miracle worker
Viktor was amazing throughout, he was very helpful and informative and is a genuine miracle worker, thank you! He kept in great contact during the purchase which kept my mind at ease ☺️
15 October 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your wonderful feedback, Charlotte! We’re thrilled to hear that Viktor provided such helpful and informative support throughout your purchase. It’s fantastic to know that his communication kept you at ease. We’ll be sure to share your kind words with him, and we look forward to welcoming you back to Vauxhall Croydon in the future!
Great service
Viktor was very helpful when buying a new car and adding my old one in as part exchange. He was extremely knowledgeable and very friendly. He kept me informed of the progress throughout. Great service
24 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Jess,
Thank you so much for your 5-star review!
We’re delighted to hear that Viktor provided helpful, knowledgeable, and friendly service throughout your car purchase and part exchange. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to assisting you again in the future.
Alex bolah excellent
Alex bolah is best there very professional and serious about his job and giving you the best experience possible… give him a promotion
20 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Paul,
Thank you so much for your 5-star review!
We’re delighted to hear that Alex Bolah provided such a professional and positive experience. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback (and we’ll certainly take note of your promotion suggestion!).
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to assisting you again in the future.
I recently visited the Vauxhall…
I recently visited the Vauxhall dealership while deciding between a Volkswagen and a Vauxhall vehicle, and I’m so glad I did. I was assisted by a gentleman named Alexander Bolah, and I can honestly say he made all the difference in my decision.
From the moment we started talking, Alexander was professional, knowledgeable, and incredibly personable. He took the time to understand what I was looking for, answered all of my questions thoroughly, and made the entire experience feel easy and stress-free.
What truly set him apart was his genuine approach, he never made me feel pressured, and he helped me weigh my options in a clear, honest way. Thanks to his exceptional service, I confidently chose the Vauxhall, and I couldn't be happier with my decision.
If you're thinking about visiting this dealership, I highly recommend asking for Alexander Bolah. He made what could’ve been a difficult decision feel effortless, and I’m extremely satisfied with both the car and the experience.
12 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Tyreisha,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that Alexander Bolah provided such an exceptional experience and helped make your decision stress-free. Your kind words will be passed on to him — I’m sure he’ll be delighted to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We hope you enjoy your new Vauxhall, and we look forward to welcoming you back in the future.
Great experience
Great experience. Very helpful, knowledgable, kind and friendly. Made it extremely easy. Ahmed Tejan was so helpful and made it such an easy and pleasant experience for me today. I would highly recommend.
15 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Joanna,
Thank you so much for your 5-star review!
We’re delighted to hear that Ahmed Tejan provided such a helpful, knowledgeable, and friendly service, making your experience so easy and pleasant. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for recommending Stellantis & You Vauxhall Croydon. We look forward to welcoming you back in the future.
Excellent customers service from Jamil…
Excellent customers service from Jamil Rahman. Very informative throughout the day. Great advice and support.
11 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your wonderful feedback, Roma! We’re delighted to hear that Jamil Rahman provided informative, helpful, and supportive service throughout your visit. We’ll be sure to share your kind words with him, and we look forward to welcoming you back to Vauxhall Croydon in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
Fantastic service today by Iyaz Butt in…
Fantastic service today by Iyaz Butt in Croydon. Explained everything to me and made sure I was completely comfortable with everything that was being done to my vehicle. I needed additional work carried out and he worked with me to make sure the time and date was convenient. Couldn’t have asked for better service.
11 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your wonderful feedback, Janine! We’re delighted to hear that Iyaz provided such attentive and accommodating service, ensuring you were fully comfortable with everything being done to your vehicle. We’ll be sure to share your kind words with him, and we look forward to welcoming you back to Croydon Stellantis &You in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
I dealt with Iyaz and he was very…
I dealt with Iyaz and he was very professional, communicative and helpful in dealing with my timing belt repair. Definitely recommend!
10 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your kind words, Lauren! We’re delighted to hear that Iyaz provided professional, communicative, and helpful service during your timing belt repair. We’ll be sure to share your feedback with him, and we look forward to welcoming you back to Croydon Stellantis &You in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
GRANDLAND Repair
Iyaz, Mustafa, Leo and the whole team have been amazing throughout the process of getting vehicle repaired, amazing team!
8 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you, Isaac, for your fantastic 5-star review! We’re so pleased to hear that the team were able to support you throughout your repair. Your kind words mean a lot, and we’ll be sure to share them with everyone involved.
We look forward to welcoming you again in the future.
Mustapha Lawson
General Manager
Iyaz
Iyaz Butt, was great in his customer service and even though the day didn’t run smoothly, he kept me updated throughout.
5 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Georgia,
Thank you so much for your 5-star review!
We’re delighted to hear that Iyaz Butt provided excellent customer service and kept you updated throughout your visit, even on a busy day. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to welcoming you back in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.