From start to finish the service was excellent and polite and caring over the process. And a big thank you to Ahmed Bapusha from the Croydon branch Such a nice guy and smooth with all the paper... See more
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Shaun made the whole process smooth and easy, professional and cordial form the moment we stepped in the dealership. I would recommend him. Thank you Shaun
Company replied
Seamless, efficient and friendly service. Sean was really knowledgable and welcoming and made us feel at ease straight away. I’m so pleased to have got a car from this dealership and would recommend t... See more
Company replied
Our first experience of Vauxhall, was pleasant. Sean was very polite and extremely helpful. He talked us through all the financing possibilities and current deals which can feel quite overwhelming at... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
15-21 Progress Way, CR0 4XD, Croydon, United Kingdom
- 0208 3084 386
4.6
Excellent
474 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
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A car is a massive investment. Don't trust them.
Bought a Vauxhall Combo from them, and was misinformed about the car. The salesman told me the car would have front sensors (wrong), heated seats (wrong) and didn't inform me that a subscription would be required to pre-climatise the car through the app.
I pursued a peace agreement to just install legitimate Vauxhall sensors (a cost of £2200), and to look past everything else. Instead, they offered cheap £350 sensors. Not impressed.
17 December 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for taking the time to share your feedback, Shai.
I am sorry to hear that you feel the vehicle was not as described at the point of sale and that this has led to disappointment. I also understand your concerns regarding specification and the subsequent discussions around additional equipment.
We take allegations of miscommunication regarding vehicle specifications very seriously, and I appreciate how important clarity is when making such a significant purchase. Your comments will be reviewed with the team involved to ensure the information provided at the point of sale is accurate and fully transparent going forward.
I would also like to investigate this matter personally. If you are willing, I would appreciate it if you could contact me directly offline with your vehicle details so I can review your case in full and ensure it is properly looked into.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
If I could give 0 stars I would
If I could give 0 stars I would. Terrible service!
Was told the car would be needed for 2 hours was there for over 3! Was told the car would be cleaned as part of the repair that was not done! They also stole belongings from my car!
Really disappointing would not return!
10 April 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for taking the time to leave your feedback, Rebecca.
I am very sorry to hear about your experience and the concerns you have raised regarding the length of time your vehicle was with us, the cleaning that was expected, and especially your allegation regarding missing personal belongings. I can fully appreciate how distressing this must be.
This is not the standard of service we expect, and I take matters of this nature extremely seriously. I would like to investigate this thoroughly to understand exactly what has happened and ensure it is addressed appropriately.
If you are willing, please contact me directly offline with your vehicle details and any supporting information so I can review this as a priority and ensure a full and fair investigation is carried out.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
Another vehicle bought
Another vehicle bought, great friendly efficient service thank you Alex Bolah
17 April 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you, Tanya, for taking the time to leave us a 5-star review.
I am delighted to hear that you received another great experience with us and that Alex provided friendly and efficient service throughout your purchase. It is always a pleasure to support returning customers, and your continued trust in us means a great deal to the team.
Thank you for choosing Stellantis &You Croydon once again, and we look forward to welcoming you back in the future.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
Victor was very amazing very good…
Victor was very amazing very good customer service 100 %
14 April 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you, Sonia, for taking the time to leave us a 5-star review.
I am delighted to hear that Viktor provided you with such excellent customer service and made your experience a positive one. Delivering a high standard of support to our customers is something we take great pride in, so it is great to see this reflected in your feedback.
Thank you for choosing Stellantis &You Croydon, and we look forward to welcoming you again in the future.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
Excellent Sales Service
I had a fantastic experience at Stellantis Croydon thanks to Alexander Bola. He is a brilliant salesman, genuine, patient, and incredibly helpful. He gave us a great deal on trading in my Peugeot 3008 and made the whole process easy and stress‑free. Could not ask for a better service !!!
4 April 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Maxine, We appreciate your feedback and are delighted you had such a smooth experience. If there’s anything we can help with in future, we’re always here. Kind Regards, Stellantis &You UK
Excellent service provided by Alex the…
Excellent service provided by Alex the salesman he certainly went the extra mile trying to find me the car I was looking for and made the whole process easy, I’m extremely happy with the vehicle I purchased and the service he provided I would recommend using stellantis Croydon for your next car and Alex for the professional service he provides.
22 March 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Richard, Thank you for the 5-star rating! It’s always encouraging to hear when our team delivers the level of service we aim for. Kind Regards, Stellantis &You UK
Very professional & pleasant experience…
Very professional & pleasant experience with ahmed
28 March 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Doug, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK
First visit to Stellantis…
This was my first visit to Stellantis Croydon, and I was very impressed with the level of service I received. I was assisted by Leonard, who was professional, attentive, and efficient in resolving the issue with my car. He took the time to ensure the problem was addressed promptly and fully resolved before I left.
Considering this was a walk-in visit, the overall experience was smooth, and I felt well looked after from start to finish. I would highly recommend Stellantis Croydon and would not hesitate to return in the future. Thank you, Leonard, for such an excellent first experience.
22 March 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Karen,
Thank you so much for your fantastic review and for choosing Stellantis &You Vauxhall Croydon for your first visit!
We’re delighted to hear that Leonard made such a positive impression. Providing a professional, attentive, and efficient service—especially for walk-in customers—is exactly what we strive for, so it’s great to know you felt well looked after from start to finish. I’ll be sure to pass your kind words on to Leonard.
We truly appreciate your recommendation and look forward to welcoming you back again in the future.
Kind regards,
Mustapha Lawson
General Manager
What a great experience we were really…
What a great experience we were really looked after by Victor who really listened to our needs and looked at what was best for us as a family.
Highly recommend.
13 March 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Daniel,
Thank you for your fantastic review!
We’re really pleased to hear that you had such a great experience with us and that Victor took the time to truly understand your needs and find the right solution for you and your family. That’s exactly the level of care we aim to provide every customer.
Your recommendation means a lot to us, and we look forward to welcoming you and your family back again in the future.
Kind regards,
Mustapha Lawson
General Manager
Victor was very helpful with my…
Victor was very helpful with my purchase of my new car (used) he explained everything to me and answered all my questions would recomend his service
11 March 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Andy,
Thank you for your great review!
We’re delighted to hear that Victor was so helpful throughout your car purchase and took the time to explain everything clearly and answer all your questions. Providing a smooth and informative experience is exactly what we aim for.
We really appreciate your recommendation and hope you enjoy your new car! We look forward to welcoming you back in the future.
Kind regards,
Mustapha Lawson
General Manager
Thank you Chris for your outstanding…
Thank you Chris for your outstanding service.
25 February 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Sana,
Thank you for your kind words!
We’re delighted to hear that Chris provided you with outstanding service. Your feedback means a lot, and we’ll be sure to pass your praise on to him.
We look forward to welcoming you back to Stellantis &You Vauxhall Croydon in the future.
Kind regards,
Mustapha Lawson
General Manager
From the moment I walked in the…
From the moment I walked in the customer service stood out. Christopher was welcoming, helpful, and genuinely attentive. It’s rare to receive service this good these days — easily one of the best experiences I’ve had in a long time. I’ll absolutely be back!
Sahra and Kaltun
22 February 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Kaltun
Thank you for your fantastic 5-star review of Stellantis &You Vauxhall Croydon.
It’s great to hear that the customer service stood out from the moment you walked in. Making sure every customer feels welcomed and genuinely looked after is exactly what we aim for, so I’m really pleased that Christopher delivered such a positive experience for you. I’ll be sure to pass on your kind feedback to him.
Your comment about it being one of the best experiences you’ve had in a long time truly means a lot to us. We really appreciate you taking the time to share this, and we look forward to welcoming you back again soon.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Vauxhall Croydon
Viktor was so helpful nothing was too…
Viktor was so helpful nothing was too much trouble and he helped us pensioners and sold us an excellent choice of car thank you Viktor.
27 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Mrs Stephenson,
Thank you so much for your wonderful 5-star review of Stellantis &You Vauxhall Croydon.
I’m delighted to hear that Viktor went above and beyond to help you, making the process easy and enjoyable while assisting you in finding an excellent car. It’s fantastic to know that his support made a difference, and I’ll be sure to pass on your kind words to him.
Thank you again for sharing your experience, and we hope you enjoy your new vehicle!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Vauxhall Croydon
Easy to lease
Viktor made the whole process of leasing a brand new car easy and straightforward. We got a good price and picked up the car without any delays. Thank you!
28 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your 5-star review, James.
We’re pleased to hear that Viktor made the leasing process easy and straightforward, and that everything went smoothly from pricing through to collection. I’ll be sure to pass your kind feedback on to him.
Thank you for choosing Stellantis &You Vauxhall Croydon — we hope you enjoy your new car and look forward to supporting you again in the future.
Great Buying Experience with Viktor
Viktor was great help and very knowledgable. He made the buying experience very easy, and I am extremely happy with my new vehicle.
28 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your lovely 5-star review, Kristin.
We’re delighted to hear about your great buying experience with Viktor and that he made the process easy and enjoyable. It’s wonderful to know you’re extremely happy with your new vehicle.
I’ll be sure to pass your kind feedback on to Viktor, and we look forward to supporting you again in the future.
Welcoming staff always great at…
Welcoming staff always great at answering phones
20 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Leanne,
Thank you for your 4‑star review! We really appreciate your kind words about our welcoming team and the way we handle calls — it’s great to know our efforts are making a positive difference.
If there’s anything we can do to turn your next visit into a 5‑star experience, we’d love to hear from you.
Kind regards,
MUSTAPHA LAWSON
General Manager
Stellantis &You Vauxhall Croydon
Great experience overall since the…
Great experience overall since the first visit. Viktor was very helpful, professional and helpful. He assisted me with a trade in and getting the car I wanted delivered. Everything went smoothly without a fault. Highly recommended!
19 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Bojan,
Thank you for your excellent 5‑star review. We’re pleased to hear that your experience with us has been positive from the very first visit. It’s great to know that Viktor provided helpful and professional support throughout your trade‑in and the delivery of your new vehicle.
We appreciate your recommendation and are glad everything went smoothly. If you need any further assistance in the future, we’ll be happy to help.
Kind regards,
MUSTAPHA LAWSON
General Manager
Stellantis &You Vauxhall Croydon
Terrible customer service
I would give Stellantis Croydon zero stars if I could. Terrible customer service after an MOT appointment when staff there damaged my car key. They refused to acknowledge this, claiming it was already damaged when I brought it in. Do not use this garage unless you want to risk damage to your vehicle.
19 December 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Karen and Michael,
Thank you for taking the time to share your feedback, and I’m very sorry to hear about your disappointment following your recent MOT appointment.
We understand how frustrating it can be when there is concern about damage, and we take situations like this extremely seriously. Our team carried out a full inspection of the vehicle and key on arrival, as part of our standard process, and no damage was recorded at that stage. However, we appreciate that this does not lessen your frustration, and we certainly do not want any customer to leave feeling unheard or unsupported.
I’d really like the opportunity to review this matter with you directly so we can go through the details together and look for a constructive way forward. Please contact me at the dealership at your earliest convenience, and I will personally assist.
Kind regards,
MUSTAPHA LAWSON
General Manager
Stellantis &You Peugeot Croydon
I recently got a new car through…
I recently got a new car through Stellantis & you and can’t speak anymore highly about my experience.
My sales executive Alexander was exceptional and took a very consultative approach when guiding my partner and I.
Alexander took all of our requirements and helped us find a wonderful vehicle at the perfect price.
I would recommend them all day long.
17 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your wonderful review. We’re delighted to hear that your experience with us was so positive and that you felt well supported throughout the process. We really appreciate your recommendation and hope you enjoy your new car for many miles to come.
Good service at Vauxhall
Viktor was calm, informative and I never felt pushed to buy. Car was ready, clean and any bits sorted on collection.
16 January 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your feedback. We’re glad you felt comfortable throughout the process and that everything was ready and sorted for collection. We hope you’re enjoying your new car.
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